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H&R Block

Senior Product Manager

H&R Block

Senior Product Manager responsible for transcript request workflows at H&R Block. Driving product vision and collaborating with cross-functional teams to meet customer needs.

Posted 7/17/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product vision, strategy, and lifecycle management, with a strong focus on customer needs and market analysis. Proficient in leveraging data insights to drive product decisions and enhance business value.

Highest-signal resume keywords
Product Vision DevelopmentMarket AnalysisStakeholder CommunicationCross-Functional CollaborationPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Roadmap ManagementData AnalysisProduct Lifecycle ManagementProduct Requirement TranslationPerformance Metrics Analysis
Soft Skills
Analytical Problem-SolvingExcellent CommunicationStrategic ThinkingLeadership SkillsCustomer Empathy
Certifications & Qualifications
PMP CertificationMaster of Business Administration
Industry Keywords
Product StrategyBusiness AcumenCustomer FocusMarket TrendsProduct Execution

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Define and maintain the product vision, strategy, and roadmap for transcript-related products and workflows
  • Ensure product priorities align with business objectives and customer needs
  • Identify customer needs through research, feedback, and market analysis
  • Translate customer and business insights into clear product requirements
  • Lead products through the full lifecycle, from concept and development through launch, enhancement, and ongoing maintenance
  • Partner closely with engineering, design, and other cross-functional teams to support successful product execution
  • Collaborate with stakeholders across the organization to drive alignment on product strategy and priorities
  • Prioritize product initiatives, features, and enhancements to maximize business value and customer impact
  • Analyze product performance, key metrics, and customer feedback to identify opportunities for improvement
  • Use data and insights to inform product decisions and drive continuous improvement
  • Communicate product strategy, progress, and priorities to stakeholders
  • Manage stakeholder expectations and build alignment throughout the product development process

Requirements

What you’ll need
  • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strategic thinking and vision
  • Technical proficiency and understanding
  • Business acumen and understanding of market trends
  • Ability to prioritize and manage multiple tasks
  • Leadership and influence skills, particularly among cross-functional teams
  • Empathy and customer focus
  • Master of Business Administration or Finance (preferred)
  • PMP certification, or equivalent, or completed work towards PMP certification, or equivalent (preferred)

Benefits

Comp & perks
  • competitive pay
  • comprehensive benefits
  • support for life both in and outside of work