Senior Product Manager, Technical – Mobile Retail Applications

T-Mobile

Leading complex technical products aligning business goals and customer needs at T-Mobile. Managing product lifecycle end-to-end with a focus on technical delivery and stakeholder collaboration.

Posted 6/20/2026full-timeFrisco • Kansas, Texas • 🇺🇸 United StatesSenior💰 $130,900 - $236,200 per yearWebsite

Tech Stack

Tools & technologies

GoSOAP

About the role

Key responsibilities & impact

Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
Define product vision, strategy, and roadmap while balancing customer experience, business priorities, and technical feasibility
Ensure product delivery aligns with organizational objectives and supports long-term platform and application scalability
Gather and synthesize customer feedback, market insights, and business requirements to drive product decisions and prioritization
Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation
Collaborate with cross-functional teams including development, architecture, DevOps, mobile engineering, and stakeholders to drive technical delivery, product releases, deployment activities, and continuous product improvements
Partner with engineering teams to support delivery of customer-facing mobile and digital experiences while ensuring alignment with product objectives
Facilitate collaboration across business and technical teams to ensure successful execution and release of product capabilities
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
Utilize customer insights, operational metrics, and product performance data to inform roadmap decisions and continuous improvement efforts
Monitor product outcomes and recommend enhancements that improve customer experience and business value
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
Refine requirements, user stories, and acceptance criteria to support successful execution by development and DevOps teams
Ensure transparency and prioritization across initiatives, dependencies, and delivery milestones
Support and enable core Agile practices and tenants including efficient just-in-time flow, lean practices, elimination of waste, DevOps CI/CD, release readiness, and continuous delivery practices
Partner with development and DevOps teams to support deployment planning, production readiness, release coordination, and continuous improvement efforts
Identify execution, operational, and organizational issues that impede product success and drive improvement plans within sphere of influence
Maintain visibility across initiatives and product delivery activities to support successful implementation and adoption
Collaborate and develop positive working relationships with many teams, including Sales, Commercial Accounting, Marketing, Legal, Go-to-Market, Finance, Development, Architecture, Engineering, and Operations
Work with outside partners and other third parties as required
Develop positive working relationships with customer groups and customer representatives
Develop adoption tools and training materials that support product understanding, implementation, and organizational adoption
Maintain professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Requirements

What you’ll need

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Computer Science, Engineering, IT, or equivalent experience
6+ years experience in hands-on technical writing, production code, solution engineering, or technical architecture in a large-scale company, application, or product environment
7+ years of relevant Product Management experience in an Agile software product development environment
Advanced level understanding of customer experience
Agile Methodologies – Proven success delivering software solutions using Agile Scrum methodologies across multiple teams
Technical Writing – Strong requirements elicitation and technical writing skills
Agile Project Management – Experience with Agile backlog and project management tools
Collaboration – Experience developing Initiatives, Features, and User Stories that DevOps teams can successfully execute
Product Management – Experience delivering large and sophisticated business and technology initiatives as a Product Manager or lead technology role, including customer-facing mobile and digital products
Communication – Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders
Technology – Deep understanding of platform technologies, mobile application architecture, security, performance optimization, and API integrations
Business Analysis – Strong analytical skills with demonstrated ability to use data to drive product decisions
Integration – Knowledge of integration patterns, APIs, and protocols such as REST, EDI, and SOAP
DevOps – Knowledge of DevOps, CI/CD, release management, and application deployment in Agile environments
Retail & Customer Experience – Understanding of customer-facing retail, digital, and mobile experiences.

Benefits

Comp & perks

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile MethodologiesTechnical WritingAgile Project ManagementProduct ManagementBusiness AnalysisIntegrationDevOpsAPI integrationsRESTSOAP

Soft Skills

CollaborationCommunicationAnalytical skillsCustomer experienceRelationship buildingFacilitationProblem-solvingPrioritizationSynthesis of feedbackTransparency