Patient Access Specialist

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate medical record numbers (MRNs)
• Complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Use an overlay tool while providing customer service
• Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
• Meet assigned point-of-service goals
• Use quality auditing and reporting systems to correct accounts
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits
• Make inbound and outbound calls to obtain demographic, insurance, and patient financial-liability information
• Collect point-of-service collections and past-due balances, including payment-plan options
• Explain consent forms, obtain signatures, and record witness names
• Explain and distribute patient education and required healthcare forms
• Review insurance eligibility responses and select applicable insurance plan codes
• Enter benefit data to support point-of-service collections and billing processes
• Screen Medicare medical necessity using ABN software and distribute ABNs when appropriate
• Distribute and document designated forms and pamphlets

Patient access specialist admitting patients onsite for Ensemble’s hospital revenue-cycle services

Patient Access Associate Specialist

Patient access specialist admitting and preregistering hospital patients onsite. Supporting insurance verification, medical necessity screening, collections, and clean-claim billing for Ensemble’s healthcare revenue-cycle clients.

• Performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs
• Completing medical necessity/compliance checks
• Collecting insurance information
• Pre-registering patient accounts prior to patient visits

Performing admitting duties for patients at Ensemble healthcare services

Responsible for admitting patients and processing medical information at Ensemble. Engaging in customer service and regulatory compliance to ensure smooth operations.

• Patient Access staff are responsible for assigning accurate MRNs
• Completing medical necessity / compliance checks
• Providing proper patient instructions
• Collecting insurance information
• Receiving and processing physician orders
• Conducting audits of accounts

Entry Level Patient Access Associate Specialist at Ensemble providing patient admitting duties

Entry Level Patient Access Associate Specialist at Ensemble providing admitting services at Mercy - Defiance Hospital. Responsible for patient admissions, insurance checks, and customer service.

• Responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families
• Responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system
• Verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable
• Demonstrate Customer Focus with Patience, Composure, and Compassion
• Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships
• Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital
• Comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability
• Maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers
• Efficiently perform all duties while ensuring patient confidentiality and privacy rights

Patient Access Specialist providing financial assistance and patient counseling remotely

Patient Access Specialist responsible for financial counseling and registration tasks. Providing assistance to patients while collaborating with healthcare professionals remotely.

• Performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs, completing medical necessity/compliance checks, and providing proper patient instructions.
• Collecting insurance information, receiving, and processing physician orders.
• Conducting audits of accounts and assuring that all forms are completed accurate, timely to meet audit standards.
• Responsible for the pre-registration of patient accounts prior to patient visits.

Patient Access Associate Specialist at healthcare technology company

Patient Access Associate

Patient Access Associate Specialist at Ensemble providing admitting duties for hospital patients. Ensuring compliance and excellent service in a healthcare technology setting.

• Accurately managing patient registration and access processes within the healthcare revenue cycle.
• Ensuring data integrity, regulatory compliance, and a positive patient experience.
• Assigning accurate MRNs, completing medical necessity/compliance checks, and providing proper patient instructions.
• Collecting insurance information and processing physician orders while maintaining excellent customer service.
• Conducting audits of accounts to ensure accuracy and timely completion to meet standards.

Patient Access Associate Specialist managing patient registration within Ensemble's revenue cycle management.

Patient Access Associate Specialist ensuring a positive patient experience and managing registration in healthcare revenue cycle for Ensemble. Responsible for compliance and customer service excellence in Ohio.

• Responsible for performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs and completing medical necessity / compliance checks
• Collecting insurance information and processing physician orders
• Obtaining demographic, insurance, and other patient information prior to patient visits

Patient Access Associate Specialist managing patient admissions at a hospital

Patient Access Associate Specialist responsible for patient admissions at a hospital. Handling patient information and insurance verification while providing excellent customer service.

• Performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs.
• Completing medical necessity / compliance checks.
• Providing proper patient instructions.
• Collecting insurance information.
• Receiving and processing physician orders.
• Utilizing an overlay tool while providing excellent customer service.
• Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls.
• Adhering to policies and providing excellent customer service.
• Conducting audits of accounts and assuring that all forms are completed accurately, timely to meet audit standards.
• Pre-registering patient accounts prior to patient visits.

Patient Access Associate Specialist managing admissions at Encore Health

Patient Access Associate Specialist responsible for admitting patients at Encore Health in Mount Orab, OH. Performing regulatory compliance duties and providing exceptional client experiences in healthcare.

• Performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs
• Completing medical necessity / compliance checks
• Providing proper patient instructions
• Collecting insurance information
• Receiving and processing physician orders
• Utilizing an overlay tool while providing excellent customer service
• Conducting audits of accounts and assuring that all forms are completed accurately and timely
• Pre-registration of patient accounts prior to patient visits

Patient Access Associate Specialist performing admitting duties at a healthcare facility

Patient Access Associate Specialist responsible for admitting duties at a healthcare facility. Ensuring compliance and providing excellent customer service during patient admissions.

• Accurately manages patient registration and access processes within the healthcare revenue cycle.
• Ensures data integrity, regulatory compliance, and a positive patient experience.
• First point of contact for patients onsite in healthcare facilities.
• Assigns accurate MRNs and completes compliance checks.
• Collecting insurance information and processing physician orders.
• Conducts audits of accounts to ensure accuracy and compliance.
• Explains general consent for treatment forms and other documents to patients.

Patient Access Associate Specialist ensuring positive patient experiences in healthcare revenue cycle.

Patient Access Associate Specialist managing patient registration and access processes. Ensuring data integrity and regulatory compliance while delivering exceptional service at healthcare facilities.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders.
• Conduct audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
• Responsible for the pre-registration of patient accounts prior to patient visits.

Patient Access Specialist managing hospital admissions and patient interactions

Patient Access Specialist handling admissions and patient interactions at a healthcare facility. Responsible for customer service and compliance during patient admissions in a hospital setting.

• Responsible for performing admitting duties for all patients admitted for services at the hospital
• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service
• Operates the telephone switchboard to relay incoming, out-going and inter-office calls
• Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards
• Senior Patient Access Specialist Staff are responsible for the pre-registration of patient accounts prior to patient visits
• Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name
• Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate
• Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software.

Senior Patient Access Specialist managing patient admissions and service quality.

Senior Patient Access Specialist

Senior Patient Access Specialist managing patient admissions and ensuring compliance with healthcare regulations at Mercy - Fairfield Hospital. Focusing on quality service delivery and patient support.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assign accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions.
• Collect insurance information, receiving, and processing physician orders.
• Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Adhere to policies and provide excellent customer service interactions.
• Conduct audits of accounts and assures that all forms are completed accurately and timely to meet audit standards.
• Responsible for the pre-registration of patient accounts prior to patient visits.

Patient Access Associate Specialist handling admissions and patient inquiries at the hospital

Patient Access Associate Specialist managing patient admissions and ensuring regulatory compliance. Handling insurance and patient information at Adena - Pike in Waverly, OH.

• Performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs
• Completing medical necessity / compliance checks
• Providing proper patient instructions and collecting insurance information
• Receiving and processing physician orders and utilizing an overlay tool
• Operating the telephone switchboard to relay calls
• Conducting audits of accounts and assuring forms complete accurate and timely
• Pre-registration of patient accounts prior to patient visits and conducting inbound and outbound calling

Patient Access Associate Specialist performing admitting duties at healthcare facility

Patient Access Associate Specialist performing admitting duties for patients at Adena - Greenfield. Responsible for ensuring accurate patient information and excellent customer service during the admission process.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Assign accurate MRNs and complete medical necessity/compliance checks.
• Provide proper patient instructions and collect insurance information.
• Process physician orders and provide excellent customer service as measured by Press Ganey.
• Operate the telephone switchboard to relay calls as applicable.
• Adhere to policies and provide excellent customer service interactions.
• Conduct audits of accounts to ensure accuracy and compliance.
• Pre-register patient accounts prior to visits, including demographic and insurance information.
• Explain consent for treatment forms to patients and collect signatures as needed.

Patient Access Specialist responsible for admitting patients and ensuring accurate information.

Associate Specialist, Patient Access

Patient Access Specialist for Ensemble managing admitting duties and patient information at Mercy - St Elizabeth Boardman Hospital. Ensuring compliance and providing excellent customer service while handling patient interactions.

• Performing admitting duties for all patients admitted for services at the hospital
• Operating the telephone switchboard to relay incoming, out-going and inter-office calls as applicable
• Adhering to policies, and providing excellent customer service in interactions with appropriate compassion
• Utilizing quality auditing and reporting systems to ensure accounts are corrected
• Conducting audits of accounts and assuring that all forms are completed accurately and timely
• Pre-registration of patient accounts prior to patient visits
• Inbound and outbound calling to obtain demographic, insurance, and other patient information
• Explaining general consent for treatment forms to the patient, obtaining necessary signatures and witnesses name
• Reviewing eligibility responses in insurance verification system and entering benefit data into system to support POS (Point of Service Collections) and billing processes

Senior Patient Access Specialist ensuring patient admissions at the hospital

Senior Patient Access Specialist responsible for admitting patients and ensuring compliance in a healthcare setting. Handling admissions, audits, and pre-registration for services at the hospital in Cincinnati, OH.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
• Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Accountable for point of service goals as assigned.
• Responsible for the pre-registration of patient accounts prior to patient visits.
• Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

Entry level Patient Access Associate Specialist managing admitting duties and customer inquiries.

Patient Access Associate Specialist at Ensemble handling admitting duties and providing exceptional customer service in a healthcare setting. Ensuring accurate patient information and compliance with regulations while operating in a busy environment.

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders.
• Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Patient Access staff will be held accountable for point of service goals as assigned.
• Conducts audits of accounts and assures that all forms are completed accurately, timely to meet audit standards and provides statistical data to Patient Access leadership.
• Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name.
• Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

Patient Access Associate Specialist performing admitting duties in a healthcare setting

Patient Access Associate Specialist handling admitting duties for patients at the hospital. Responsible for patient instructions, insurance information collection, and compliance checks.

• Performing admitting duties for all patients admitted for services at the hospital.
• Meeting the mission and goals of the organization and all regulatory compliance requirements.
• Assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders.
• Utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
• Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Collecting point of service collections as well as past due balances including payment plan options.
• Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.

Patient Access Specialist performing admitting duties for Mason, OH hospital

Patient Access Specialist responsible for patient admissions and related tasks in Mason, OH hospital. Providing excellent customer service while adhering to regulatory compliance and organizational goals.

Patient Access Specialist jobs in Ohio

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