Senior Patient Access Specialist

Ensemble Health Partners

Senior Patient Access Specialist responsible for admitting patients and ensuring compliance in a healthcare setting. Handling admissions, audits, and pre-registration for services at the hospital in Cincinnati, OH.

Posted 7/2/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesSenior💰 $19 - $20 per hourWebsite

About the role

Key responsibilities & impact

Performing admitting duties for all patients admitted for services at the hospital
Operating the telephone switchboard to relay incoming, out-going and inter-office calls as applicable
Adhering to policies, and providing excellent customer service in interactions with appropriate compassion
Utilizing quality auditing and reporting systems to ensure accounts are corrected
Conducting audits of accounts and assuring that all forms are completed accurately and timely
Pre-registration of patient accounts prior to patient visits
Inbound and outbound calling to obtain demographic, insurance, and other patient information
Explaining general consent for treatment forms to the patient, obtaining necessary signatures and witnesses name
Reviewing eligibility responses in insurance verification system and entering benefit data into system to support POS (Point of Service Collections) and billing processes

Requirements

What you’ll need

Certified Healthcare Access Associate (CHAA) and or CRCR, Certified Revenue Cycle Representative (Company Paid)
2-3 years of experience in patient access or leadership role
Understanding of Revenue Cycle including admission, billing, payments and denials
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
Knowledge of Health Insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient Admission ProceduresBilling ProcessesQuality AuditingCPT CodesInsurance AuthorizationData EntryAccount AuditingPoint of Service CollectionsDemographic Information CollectionForm Completion

Soft Skills

Customer ServiceCompassionInquisitive NatureOpenness to InnovationCommunication

Certifications

Certified Healthcare Access Associate (CHAA)Certified Revenue Cycle Representative (CRCR)