Patient Access Associate Specialist

Ensemble Health Partners

Patient Access Associate Specialist managing patient admissions and ensuring regulatory compliance. Handling insurance and patient information at Adena - Pike in Waverly, OH.

Posted 7/9/2026part-timeWaverly • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

About the role

Key responsibilities & impact

Responsible for performing admitting duties for all patients admitted for services at the hospital.
Assign accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions.
Collect insurance information, receiving, and processing physician orders.
Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Adhere to policies and provide excellent customer service interactions.
Conduct audits of accounts and assures that all forms are completed accurately and timely to meet audit standards.
Responsible for the pre-registration of patient accounts prior to patient visits.

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED
CRCR Required within 6 months of hire (Company Paid)

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient RegistrationMedical Record Number AssignmentCompliance AuditingInsurance ProcessingTelephone Switchboard Operation

Soft Skills

Inquisitive NatureOpenness to InnovationExcellent Communication

Certifications

CRCR