Patient Access Associate Specialist

Ensemble Health Partners

Entry Level Patient Access Associate Specialist at Ensemble providing admitting services at Mercy - Defiance Hospital. Responsible for patient admissions, insurance checks, and customer service.

Posted 7/29/2026part-timeDefiance • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access processes, including accurate MRN assignment, medical necessity checks, and insurance information collection. Strong customer service skills combined with a willingness to embrace innovation and technology in healthcare.

Highest-signal resume keywords

Patient Access ManagementMedical Necessity ChecksInsurance Information CollectionCustomer Service ExperienceOpenness to Innovation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

MRN AssignmentCompliance ChecksAuditing AccountsProcessing Physician Orders

Soft Skills

Inquisitive NatureAdaptability

Industry Keywords

Patient InstructionsHealthcare ComplianceInsurance Verification

About the role

Key responsibilities & impact

Patient Access staff are responsible for assigning accurate MRNs
Completing medical necessity / compliance checks
Providing proper patient instructions
Collecting insurance information
Receiving and processing physician orders
Conducting audits of accounts

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement