Patient Access Associate Specialist

Ensemble Health Partners

Patient Access Associate Specialist responsible for admitting patients at Encore Health in Mount Orab, OH. Performing regulatory compliance duties and providing exceptional client experiences in healthcare.

Posted 7/13/2026full-timeMt Orab • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admission processes, including accurate MRN assignment, medical necessity checks, and insurance information collection. Committed to providing excellent customer service while adhering to compliance standards and conducting audits.

Highest-signal resume keywords

Customer Service ExperienceMedical Necessity ChecksPatient Admission ProcessesCRCR CertificationInsurance Information Collection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AdmissionMRN AssignmentCompliance ChecksAudit ConductingPre-registration

Soft Skills

InquisitiveOpenness to InnovationExcellent Customer Service

Tools & Technologies

Telephone SwitchboardOverlay Tool

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient InstructionsPhysician OrdersInsurance ProcessingAudit Standards

About the role

Key responsibilities & impact

Performing admitting duties for all patients admitted for services at the hospital.
Assigning accurate MRNs.
Completing medical necessity / compliance checks.
Providing proper patient instructions.
Collecting insurance information.
Receiving and processing physician orders.
Utilizing an overlay tool while providing excellent customer service.
Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls.
Adhering to policies and providing excellent customer service.
Conducting audits of accounts and assuring that all forms are completed accurately, timely to meet audit standards.
Pre-registering patient accounts prior to patient visits.

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED
Required Certifications: CRCR Required within 9 months of hire (Company Paid)

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement