Patient Access Associate Specialist

Ensemble Health Partners

Patient Access Associate Specialist performing admitting duties for patients at Adena - Greenfield. Responsible for ensuring accurate patient information and excellent customer service during the admission process.

Posted 7/9/2026part-timeGreenfield • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient admission processes, including medical necessity checks and insurance information collection, while ensuring compliance and accuracy in account management. Strong customer service skills are essential for effective communication and patient interaction.

Highest-signal resume keywords

Patient Admission ProcessesMedical Necessity ChecksCustomer Service ExperienceCRCR CertificationInsurance Information Collection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record Number AssignmentAccount AuditingPre-registration of Patient AccountsProcessing Physician OrdersCompliance Checks

Soft Skills

Inquisitive NatureOpenness to Innovation

Tools & Technologies

Telephone SwitchboardOverlay Tool

Certifications & Qualifications

CRCR Certification

Industry Keywords

Patient ServicesHealthcare ComplianceInsurance Processing

About the role

Key responsibilities & impact

Performing admitting duties for all patients admitted for services at the hospital
Assigning accurate MRNs
Completing medical necessity / compliance checks
Providing proper patient instructions and collecting insurance information
Receiving and processing physician orders and utilizing an overlay tool
Operating the telephone switchboard to relay calls
Conducting audits of accounts and assuring forms complete accurate and timely
Pre-registration of patient accounts prior to patient visits and conducting inbound and outbound calling

Requirements

What you’ll need

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
High School Diploma/GED
CRCR Required within 6 months of hire (Company Paid)

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement