Network Engineer

• Administer and maintain infrastructure and network environments (servers, switches, firewalls, VPNs, Wi‑Fi and related services), ensuring availability, performance and security;
• Execute and support infrastructure and network changes, including configurations, upgrades, patches and deployments, following change management processes;
• Handle incident, problem and service request resolution, ensuring fulfillment within established service levels (SLAs);
• Ensure environment compliance by applying security policies, access control, vulnerability management and IT best practices;
• Support business continuity and disaster recovery strategies, including backup, redundancy and service availability;
• Collaborate with internal teams and vendors to ensure efficient delivery of infrastructure and network services;
• Create and maintain up‑to‑date technical documentation, including diagrams, procedures, configurations and operational standards;
• Recommend and implement improvements focused on automation, standardization, security, performance and reliability of the environment;
• Perform technical escalations when necessary and ensure traceability of activities and requirements throughout the solution lifecycle.

Senior Infrastructure & Network Analyst

• Monitor, acknowledge, and resolve complex and sensitive issues arising on social media, designing quick solutions to mitigate brand reputation risk;
• Lead the quality monitoring framework for social media customer service, ensuring compliance with the brand's tone of voice and regulatory requirements;
• Conduct regular individual and team feedback sessions focused on continuous improvement of service, acting as the primary support to resolve the team's technical and procedural questions;
• Organize, structure, and deliver refresher and quality training, connecting the service team's needs with the bank's internal teams;
• Organize and optimize internal procedures and service playbooks to ensure service levels (SLA) and daily activities are consistently met.

Junior Customer Service and Quality Analyst – Social Media

• Configuration of network equipment: Router, Switch, Access Point;
• Provide support to field technicians for installation of network equipment;
• Perform operational tests on equipment and internet access;
• Contact network structure technicians and analysts to collect information on scheduled service appointments;
• Access ServiceNow/Remedy, SIGITM, SIGITM TA, and other tools to retrieve information and update the status of current and scheduled tickets;
• Identify deviations and escalate to Supervisory and Management levels to meet SLAs for Advanced Data products (Dedicated IP, MPLS, etc.);
• Validate that access release processes (technicians at service locations) are being followed;
• Update controls and, when necessary, create tracking files to facilitate follow-up of critical cases.

Network Technician

• Plan, design, install, and maintain structured cabling infrastructure.
• Perform installation and maintenance of twisted pair cabling, fiber optics, and smart/intelligent patch cords.
• Make connections, disconnections, and perform maintenance on cross-connects.
• Install and organize racks, patch panels, and telecommunications infrastructure.
• Install and replace network assets such as switches, routers, and load balancers.
• Support activation of circuits and communication equipment.
• Provide first-level technical support to users and clients.
• Log service calls and follow up on tickets.
• Identify infrastructure issues and assist in incident resolution.
• Work collaboratively with technical teams to ensure service continuity.

Structured Cabling Technician – Network Infrastructure

• Atuar no atendimento e acompanhamento de incidentes e solicitações relacionados a ambientes de redes.
• Realizar troubleshooting inicial de conectividade, switching e redes wireless.
• Apoiar a configuração, manutenção e documentação de switches, pontos de acesso e demais equipamentos de rede.
• Executar análises utilizando ferramentas de diagnóstico, como ping, traceroute, ipconfig, ifconfig e nslookup.
• Apoiar projetos de implantação, expansão, atualização e migração de ambientes de redes.
• Realizar testes de conectividade e apoiar a identificação de falhas de comunicação, desempenho e disponibilidade.
• Manter atualizadas as documentações técnicas, registros de atendimento e informações dos ambientes.
• Atuar de forma integrada com equipes técnicas, clientes, fabricantes e parceiros.
• Contribuir com a melhoria contínua dos processos e ambientes de redes.

Analista de Redes, Júnior

• Administrar e sustentar ambientes de redes LAN, WAN, Wi-Fi, VPN, firewalls, links de comunicação e conectividade corporativa.
• Atuar na configuração, análise e troubleshooting de switches, roteadores, controladoras wireless, firewalls e soluções de segurança de rede.
• Apoiar a implementação de políticas de segurança, segmentação de rede, regras de firewall, controle de acesso e hardening de ativos de rede.
• Monitorar disponibilidade, desempenho, capacidade e eventos relacionados à infraestrutura de rede e segurança.
• Atuar na análise e resolução de incidentes, problemas e mudanças relacionadas à conectividade e segurança de infraestrutura.
• Apoiar processos de gestão de vulnerabilidades, revisão de regras, identificação de riscos e melhoria da postura de segurança.
• Produzir documentação técnica, diagramas de rede, procedimentos operacionais e recomendações de melhoria.
• Interagir com equipes de infraestrutura, segurança, operações, fornecedores e áreas de negócio para garantir continuidade e qualidade dos serviços.

Analista de Redes – Pleno

• Collect, analyze, and continuously monitor data from monitored environments.
• Perform early detection of incidents and anomalies, acting proactively to prevent outages.
• Monitor environment performance to ensure stability, availability, and reliability.
• Monitor alerts, events, and operational indicators, performing triage, logging, and escalations when necessary.
• Maintain consistent and transparent communication with clients regarding outages, incidents, and service degradations.
• Record and update tickets, ensuring proper follow-up until resolution.
• Support technical teams in root cause analysis of failures and continuous process improvements.
• Contribute to reducing downtime and minimizing impacts on client productivity.
• Follow procedures, best practices, and service level agreements (SLAs).

• Support data center operations and IT systems, network services, and business-critical processes and procedures to enable delivery of products and services to customers
• Provide technical and operational support
• Monitor systems using monitoring tools
• Telecom-related services (Data)
• Handle service tickets and provide remote user support
• Support and maintain Cisco switches and routers

Junior Network Implementation Analyst

• Planejar, projetar e implementar redes cabeadas e wireless utilizando as ferramentas dos principais fabricantes do mercado, tais como Aruba, Cisco, Fortinet etc.
• Realizar site surveys, análise de cobertura e dimensionamento de APs (Access Points).
• Configurar e gerenciar controladores de mobilidade para otimização de desempenho e segurança.
• Configurar e gerenciar Switches de acesso camada dois e Switches de Camada 3.
• Configurar e gerenciar Firewalls Fortinet.
• Monitorar a saúde e o desempenho da rede cabeada e wireless, identificando e resolvendo problemas proativamente.
• Realizar upgrades de firmware, patches e manutenção preventiva em equipamentos de rede.
• Implementar e manter políticas de segurança wireless robusta, incluindo autenticação, autorização e contabilização (AAA).
• Configurar e gerenciar autenticação 802.1X, captive portals e Guest Access.
• Monitorar e responder a ameaças de segurança e vulnerabilidades na rede cabeada e wireless.
• Fornecer suporte técnico de nível avançado para incidentes e problemas relacionados à rede cabeada e wireless.
• Colaborar com outras equipes de TI para solucionar problemas complexos de rede.
• Documentar procedimentos, configurações e políticas de rede.

Analista de Redes Sênior

• Plan, design and implement wired and wireless networks using tools from leading vendors such as Aruba, Cisco, Fortinet, etc.
• Conduct site surveys, coverage analysis and AP capacity planning.
• Configure and manage Layer 2 access switches and Layer 3 switches; configure and manage Fortinet firewalls.
• Monitor the health and performance of wired and wireless networks, proactively identifying and resolving issues.
• Perform firmware upgrades, patches and preventive maintenance on network equipment.
• Implement and maintain robust wireless security policies, including authentication, authorization and accounting (AAA).
• Configure and manage 802.1X authentication, captive portals and guest access.
• Monitor and respond to security threats and vulnerabilities on wired and wireless networks.
• Provide advanced technical support for incidents and issues related to wired and wireless networks, and document procedures, configurations and network policies.

Network Analyst

• Work on network infrastructure projects, ensuring the correct definition, deployment and sustainment of connectivity solutions.
• Plan, implement and oversee changes in LAN, WAN and WLAN environments, ensuring adherence to technical and business requirements.
• Develop configuration standards, technical documentation and best practices for Routing & Switching environments.
• Participate in the design, implementation and evolution of network security solutions, including firewalls, segmentation and access policies.
• Work on projects involving equipment and solutions from Cisco, Fortinet, Check Point and Palo Alto.
• Implement and support secure network access solutions, including authentication technologies such as 802.1X, MAB, RADIUS and TACACS+.
• Administer and evolve NAC solutions, especially Cisco ISE, including authentication policies, device profiles and integrations with Active Directory.
• Participate in technology modernization projects, environment migrations, security initiatives and digital transformation efforts.
• Work on connectivity and integration projects for Azure Cloud environments, including hybrid networking.
• Support troubleshooting activities and root cause analysis for high-complexity incidents related to network infrastructure.
• Create and maintain technical documentation, architecture diagrams, operational procedures and project documentation.
• Collaborate with multidisciplinary teams, vendors and clients during the planning, deployment and transition phases of solutions.

Senior Network Analyst

• Support the planning, preparation, and delivery of in-person and remote training sessions;
• Develop and update training materials, lab exercises, and technical documentation;
• Deliver training sessions under the guidance of more experienced specialists;
• Support technical consulting projects for internal and external clients;
• Produce technical reports, configuration guides, and supporting documentation;
• Participate in technical studies and evaluations of new technologies related to networks, cloud computing, and artificial intelligence;
• Support the development of solutions to meet the needs of Inatel's clients.

Systems Specialist I – Training & Consulting – IP Networks

• Support the network team's operations.
• Respond to support tickets.
• Assist in supporting internal customers.
• Participate in interactions with equipment vendors.
• Perform troubleshooting and collaborate with various teams on problem analysis, standard applications, and execution of test plans.

Network Engineer, Junior

• Experience with Fortinet solutions, especially in WAN and SD-WAN connectivity environments
• Administration and operation of Fortinet products, SD-WAN (FortiOS) — performance rules, SLAs, health checks and load balancing, IPsec VPNs (site-to-site and client), firewall policies, NAT, configuration deployment via FortiManager, FortiAnalyzer / local logs, monitoring link performance and availability
• Troubleshooting of: packet loss, latency and jitter, VPN tunnel instability, SD-WAN failover issues, WAN connectivity (Internet/MPLS), VPN tunnels (IPsec / SD-WAN overlay), routing protocols (BGP, OSPF), Quality of Service (QoS) and application performance
• Execute controlled changes (change management), ensuring traceability and risk mitigation
• Interact with carriers, vendors and internal teams (N1 and N3) to resolve incidents
• Document incidents, root cause analyses (RCA) and operational procedures
• Support automation of operational routines and the enhancement of monitoring tools
• Apply security best practices in Fortinet environments.

Mid-level Network Support Analyst

• Apoiar operações de data center e sistemas de TI, serviços de rede, processos e procedimentos críticos de negócios para apoiar a entrega de produtos e serviços ao cliente
• Fornecer suporte técnico e operacional
• Acompanhamento nas ferramentas de monitoração
• Serviços relacionados a área de Telecom (Dados)
• Atendimento aos chamados, suporte ao usuário remoto
• Atendimentos aos equipamentos de TP Links.

Técnico de Redes

• Design, plan, and implement secure local area networks (LANs), wide area networks (WANs), and wireless environments.
• Configure and maintain network infrastructure, including routers, switches, firewalls, load balancers, and VPNs.
• Monitor network performance, analyze bandwidth usage, and proactively troubleshoot connectivity, latency, and availability issues.
• Support incident management and provide Level 2/3 technical support for network and infrastructure environments.
• Implement and manage security controls, including firewall configurations, intrusion detection/prevention systems (IDS/IPS), and endpoint protection solutions.
• Conduct routine security audits and ensure compliance with organizational standards and cybersecurity best practices.
• Develop, document, and maintain disaster recovery and backup plans to ensure business continuity.
• Maintain accurate technical documentation, including network diagrams, configurations, and operational procedures.
• Collaborate with global IT and infrastructure teams to improve network architecture, scalability, and reliability.
• Support cloud networking initiatives and hybrid infrastructure environments (AWS, Azure).
• Ensure compliance with internal policies, procedures, and network security standards.
• Act as backup support for the network team when needed, ensuring operational continuity.

• Criar, apresentar e publicar conteúdos em vídeo (Reels, Shorts, TikTok), com linguagem nativa de cada plataforma;
• Aparecer nos vídeos do canal, com naturalidade, boa presença de câmera e conexão com o público;
• Editar vídeos com domínio de ritmo, narrativa, legendas e efeitos (preferencialmente com CapCut Pro);
• Criar peças estáticas e vídeos com olhar estético consistente e alinhado à identidade da marca;
• Realizar coberturas (eventos, lançamentos, experiências e visitas), produzindo conteúdos em tempo real ou em formato recap;
• Acompanhar métricas de performance e propor melhorias com base em dados (engajamento, alcance, retenção, CTR etc.);
• Desenvolver conteúdos estratégicos para campanhas comerciais em parceria com o time de branded content;
• Organizar e atualizar planilhas de controle (conteúdo, calendário editorial, agendamentos e aprovações);
• Participar ativamente do planejamento editorial com a liderança e o squad de creators.

Network Engineer jobs in Brazil

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Senior Infrastructure & Network Analyst

Junior Customer Service and Quality Analyst – Social Media

Network Technician

Structured Cabling Technician – Network Infrastructure

Analista de Redes, Júnior

Analista de Redes – Pleno

Network Technician

Junior Network Implementation Analyst

Analista de Redes Sênior

Network Analyst

Senior Network Analyst

Systems Specialist I – Training & Consulting – IP Networks

Network Engineer, Junior

Mid-level Network Support Analyst

Técnico de Redes

Senior Network Analyst

Analista de Redes Sociais, Junior