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Tech Stack
Tools & technologiesCloudLinuxMySQLOracleRedisSwitchingTCP/IPVMware
About the role
Key responsibilities & impact- Support the network team's operations.
- Respond to support tickets.
- Assist in supporting internal customers.
- Participate in interactions with equipment vendors.
- Perform troubleshooting and collaborate with various teams on problem analysis, standard applications, and execution of test plans.
Requirements
What you’ll need- Bachelor's degree in Engineering or Computer Science, with an emphasis on data networks.
- Experience with network troubleshooting, using protocol analyzers and other network management systems.
- Experience with Ethernet/IP networks, routing and switching, OSI model, TCP/IP protocols, and SNMP.
- Experience with mission-critical data center environments is a plus.
- Experience with load balancers — F5 and/or Infoblox — is a plus.
- Knowledge of Microsoft Windows and Linux operating systems, including RHEL and Oracle Linux.
- Familiarity with databases such as MySQL and Redis.
- Familiarity with Cloud Computing technologies such as VMware vSphere, ESXi, Hypervisor, Amazon AMI, SaaS and FNV.
- Experience in problem analysis and resolution.
- Advanced English proficiency for reading and conversation.
Benefits
Comp & perks- Meal and/or food allowance.
- Health and dental insurance.
- Life insurance.
- Partnerships with TotalPass and ZenKlub.
- Extended maternity and paternity leave.
- Childcare assistance.
- Up to 50% discounts on postgraduate programs and MBAs from leading institutions such as FIA, FAAP and PUCRS.
- No dress code: wear what makes you feel comfortable.
- #TáDeParabéns: Day off on your birthday.
- Baby Gift: present for newborns.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network troubleshootingprotocol analyzersEthernet/IP networksrouting and switchingOSI modelTCP/IP protocolsSNMPload balancersMicrosoft WindowsLinux
Soft Skills
problem analysiscollaborationcustomer supportcommunication
