Manager

• Provide senior operational oversight across an assigned Integrated Facilities Management (IFM) portfolio
• Support consistent service delivery, escalation management, vendor performance, work order discipline, compliance routines, financial controls, and stakeholder communication across multiple locations
• Partner with local Facility Managers and site teams to ensure operational priorities and service delivery remain aligned
• Provide guidance to Facility Managers, Assistant Facility Managers, coordinators, vendors, and site support teams
• Monitor facilities operations across assigned sites to ensure alignment with JLL standards
• Review CMMS activity and work order data to identify gaps and improve planning
• Oversee vendor performance and support technical coordination related to building systems
• Support local site leaders in communicating service impacts and planned work to stakeholders
• Support safety compliance, audit readiness, incident response, budget tracking, and cost control

Senior Facilities Manager

• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation
• Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients
• Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients
• Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies
• Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements
• Support the resolution of reimbursement challenges through appropriate escalation and coordination
• Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources, including hub services, enrollment processes, and financial assistance programs to improve access efficiency
• Develop and execute account-level access strategies to improve patient access at scale
• Identify systemic barriers and implement solutions to optimize workflows and assist in reducing delays in therapy initiation
• Engage with payer organizations, as appropriate, to clarify coverage policies and support resolution of access challenges
• Provide actionable insights on payer trends, reimbursement challenges, and access barriers to internal stakeholders
• Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams to ensure aligned execution of access strategies

Cardiac Access Care Manager – Mid-Atlantic

• Play a critical role in optimizing access to Genentech products by addressing reimbursement barriers.
• Work with key decision makers, develop reimbursement strategies, and collaborate with internal teams.
• Develop a reimbursement framework to train case managers and TAMs, addressing non-patient identifiable issues.
• Utilize deep understanding of the ecosystem and reimbursement landscape to achieve patient access goals.
• Serve as a liaison between Field and Home Office functions, staying updated on payer policies impacting patient access.
• Exhibit advanced knowledge of portfolio products and collaborates on cross-functional strategies to address reimbursement challenges.

Field Reimbursement Manager – TN/KY/WV Ecosystem

• Lead Tithely's website design and conversion rate optimization (CRO) efforts.
• Own the strategy and execution of Tithely's CRO program across the marketing website and signup funnels.
• Develop and prioritize a roadmap of experiments using analytics, customer research, heatmaps, and session recordings.
• Design, build, and analyze A/B tests using VWO.
• Define experiment success metrics, evaluate statistical significance, and document learnings.
• Continuously improve website conversion, free trial activation, and free-to-paid conversion.
• Design responsive landing pages and other web experiences that balance visual excellence with measurable business outcomes.
• Build and maintain scalable design systems in Figma.
• Own website conversion performance and report progress.
• Implement and validate tracking using Google Analytics 4 and GTM.
• Analyze user behavior to identify optimization opportunities.
• Collaborate with cross-functional teams to deliver high-performing web experiences.

Senior Website Manager

• Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection
• Generate new premium growth through interaction with new and existing agencies
• Deliver training and ongoing support to new and existing agencies
• Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce
• Collaborate with the marketing department to ensure consistent and effective agency communication
• Proactively monitor key performance metrics and identify opportunities for improvement or additional training
• Meet or exceed individual or team goals consistently

Agency Development Manager

• Manage the Service Enablement Program
• Own the planning, coordination, implementation, and continuous improvement of assigned global Service Enablement initiatives aligned to IMS business objectives.
• Manage program roadmaps, milestones, deliverables, and adoption activities in partnership with global and regional stakeholders.
• Establish and maintain standards, best practices, tools, and resources that support service revenue growth and customer retention.
• Collaborate with IMS Service Directors in AMER, EMEA, and APAC to support regional alignment and adoption.
• Develop and deliver training, tools, and coaching resources that strengthen service selling, customer communication, and account growth.
• Partner with service and sales leaders to identify capability gaps and implement practical enablement solutions.
• Develop and maintain onboarding, learning, and career development resources for service employees.
• Document and maintain assigned service processes, roles, competencies, and best practices.
• Drive adoption of Salesforce, AI tools, and other technologies that improve productivity, customer engagement, and business performance.
• Track and report enablement adoption, participation, and effectiveness metrics.

Senior Manager – Service Enablement

• Building tailored activation strategies that enable site readiness, expand patient access, and deliver a market-defining activation experience for customers.
• Leading end-to-end site certification activities from initial engagement through activation
• Serving as the primary point of contact for sites during the activation process
• Evaluating site readiness and identifying risks
• Acting as the central orchestrator of the activation process
• Delivering operational education and activation guidance
• Partnering with cross-functional teams to ensure seamless execution of activations and expansions
• Tracking activation timelines and deliverable progress
• Ensuring site readiness for first patient enrollment and CARVYKTI order fulfillment

Network Activation Manager, CARVYKTI

• Developing and executing treatment center activation strategies that accelerate patient access to CARVYKTI®
• Serving as the activation lead across internal and external stakeholders
• Delivering a differentiated, white-glove customer experience while driving activation readiness, operational excellence, and network expansion solutions.
• Building tailored activation strategies that enable site readiness, expand patient access, and deliver a market-defining activation experience for customers.
• Leading end-to-end site certification activities from initial engagement through activation
• Serving as the primary point of contact for sites during the activation process
• Evaluating site readiness and identify risks
• Acting as the central orchestrator of the activation process
• Delivering operational education and activation guidance
• Partnering with cross-functional teams to ensure seamless execution of activations and expansions
• Tracking activation timelines and deliverable progress
• Ensuring site readiness for first patient enrollment and CARVYKTI order fulfillment

• Manage property operations, budgets, and policies
• Ensure compliance with HUD, LIHTC, and related programs
• Oversee leasing, marketing, rent collection, and occupancy
• Address resident concerns and coordinate move-ins/outs
• Supervise, train, and evaluate on-site staff
• Oversee maintenance, inspections, and safety standards
• Prepare and submit required compliance reports

Property Manager II

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Assistant Manager

• Act as primary local company contact for assigned sites for specific trials.
• Actively participate in site feasibility and/or Site Qualification Visits (SQVs).
• Attend/participate in investigator meetings as needed.
• Execute activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies.
• Implementation of analytical risk-based monitoring model at the site level and work with the site to ensure timely resolution of issues found during monitoring visits.
• Occasionally may require assistance or oversight from Lead SM or LTM.
• Ensure site staff are trained, and the corresponding training records are complete and accurate at any point during all trial phases.
• Collaborate closely with LTM and central study team for the activities during site activation phase in order to speed up the process and activate the site in shortest possible timeframe.
• Contribute to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas.
• Ensure site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct.
• Ensure that clinical drug supplies are appropriately used, handled and stored and returns are accurately inventoried and documented.
• Arrange for the appropriate destruction of clinical supplies.
• Ensure site staff complete data entry and resolve queries within expected timelines.
• Ensure accuracy, validity and completeness of data collected at trial sites.
• Ensure that all Adverse Events (AE)/Serious Adverse Events (SAEs)/Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate.
• For AEs/SAEs, ensure that they are consistent with all data collected and with the information in the source documents.
• Maintain complete, accurate and timely data and essential documents in relevant systems utilized for trial management.
• Fully document trial related activities, in particular monitoring.
• Write visit reports and follow-up letters in accordance with the SOPs.
• Promptly communicate relevant status information and issues to appropriate stakeholders.
• Review study files for completeness and ensure archiving retention requirements are met, including storage in a secure area at all times.
• Collaborate with LTM for documenting and communicating site/study progress and issues to trial central team.
• Active participation in regularly scheduled team meetings and trainings.
• Provide feedback as appropriate.
• May be asked to lead/provide leadership at these meetings.
• Comply with relevant training requirements.
• Act as local expert in assigned protocols.
• Develop therapeutic knowledge sufficient to support role and responsibilities.
• Works closely with LTM to ensure Corrective Action Preventative Action (CAPA) is completed for Quality Assurance (QA) site audits and for quality issues identified at the site during routine monitoring and other visit types, e.g. Compliance Monitoring Visit (CMV).
• Prepare trial sites for close out, conduct final close out visit.
• Track costs at site level and ensure payments are made, if applicable.
• Establish and maintain good working relationships with internal and external stakeholders, in particular investigators, trial coordinators and other site staff.
• May participate in the Health Authority (HA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission and notification processes as required/appropriate.
• Act as a point of contact in site management practices.
• May contribute to process improvement and training.

Associate Site Manager – Oncology

• Act as primary local company contact for assigned sites for specific trials.
• Actively participate in site feasibility and/or Site Qualification Visits (SQVs).
• Attend/participate in investigator meetings as needed.
• Execute activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies.
• Implementation of analytical risk-based monitoring model at the site level and work with the site to ensure timely resolution of issues found during monitoring visits.
• Ensure site staff are trained, and the corresponding training records are complete and accurate at any point during all trial phases.
• Collaborate closely with LTM and central study team for the activities during site activation phase in order to speed up the process and activate the site in shortest possible timeframe.
• Contribute to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas.
• Ensure site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct.
• Ensure that clinical drug supplies are appropriately used, handled and stored and returns are accurately inventoried and documented.

• Identify and connect high risk members to appropriate resources and programs to achieve optimal quality and financial outcomes.
• Manage and triage self-referrals and identify high risk members through HRA, reporting and admissions data.
• Audit patient charts of delegated case management programs to meet accreditation standards.
• Connect members with in-network providers and resources.
• Assist in utilization management reviews and ensure quality standards in auditing processes.
• Participate in case management and quality committees.

Care Manager, RN

• Take the lead at the center of store operations
• Manage and develop a team
• Ensure customers experience best-in-class services, entertainment and technology
• Oversee daily operation of a retail store
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Perform additional outreach and promotional activities, including off-site events
• Coach a team of retail sales consultants to meet sales and service goals

Assistant Retail Store Manager

• Establish yourself as at the entry level of portfolio owners in a growth-oriented business with dynamic future opportunities
• Leads risk and opportunity management for programs in production
• Lead cross-functional projects for new business or continuous improvement
• Participate in coordinating preparation of proposals, business plans, proposal work statements, operational budgets, specifications, and financial conditions of contracts to ensure legal compliance and to protect the organization’s interests
• Lead large programs to support the development of program plans, schedules, and budgets for programs under his/her responsibility
• Establish key performance indicators and directs work to achieve these targets
• Analyze data and monitors programs to ensure adherence to cost, schedule and technical specifications
• Maintain and present plans and progress reports relating to business status
• Implement continuous improvement initiatives to optimize efficiency and quality, specifically utilizing CORE (Customer Oriented Results and Excellence), lean, or six sigma methodology
• Identify and address program problems and recommends resolutions to ensure the successful performance of programs in production including field service safety issues, customer satisfaction issues, obsolescence, work transfers, improvements for capacity, and supplier requests
• Lead program work with the various functional organizations to ensure alignment with the customer program objectives supporting development phase and then owning the production phase
• Direct program phases from start of production through completion (sunsetting) of program
• Interface with customers for program requirements to ensure successful completion
• Manage the contract lifecycle, cost, schedule and performance of company programs or subsystems of major programs
• Travel up to 10%

Manager, Value Stream

• builds and maintains positive client relationships via phone, email, and mail
• assists and consults with Senior Advocate in the organization and management of client files and records
• reviews completeness of client files within the VA’s system
• responds appropriately to all client, staff, and authorized third party communications
• prioritizes and completes varied administrative tasks independently
• ensures all VA administrative and regulatory deadlines are met
• proficient in utilizing office technology and software programs
• works in a team environment

VHG Case Manager

• Responsible for all sales activities in an assigned geographical area
• Maximize sales achievement through promotion of PharmaEssentia products to approved, targeted customers and distribution channels
• Build and execute strategic territory plans across stakeholders involved in patient care in order to educate customers about BESREMi® and address the various needs along the treatment adoption process
• Communicate the clinical profile of BESREMi®, describe pivotal trial data and address clinical and non-clinical barriers in a clear and impactful manner to key customers involved in hematology oncology patient care
• Partnering with cross-functional commercial partners such as market access and medical teams to provide comprehensive solutions for customers
• Contribute to a culture of continuous learning and going the extra mile for patients by sharing knowledge across teams, investing in personal skill development, and striving to keep abreast of changing clinical and business dynamics
• Build, maintain and apply clinical and business expertise within the hematology oncology marketplace to develop territory business plans designed to address the needs of various customers within the geography as it relates to BESREMi®
• Develop specific account/prescriber action plans that provide a clear line-of-site to achieving established goals within a specific timeframe, using analytics to understand trends and track progress against goals
• Meet and exceed business objectives through thoughtful planning, collaboration with partners and utilization of tools and resources for flawless execution of strategic direction
• Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
• Being a creative, resourceful problem solver with a “no job is too big or too small” attitude that is essential for success in a startup environment
• Growing one’s knowledge and capabilities (clinical, marketplace, competitive), trying new approaches to persistent challenges, continually raising the bar on performance
• Using data and sound judgement to continually evaluate plans and make changes as necessary to course correct and address evolving landscape and business dynamics
• Utilizing CRM as a strategic tool for assessing and tracking customer status and progressing sales plans
• Completing of sales administrative requirements (T&E, compliance SOPs, Sunshine reporting, etc.)

Hematology Business Manager

• builds and maintains positive client relationships via phone, email, and mail
• assists in the organization and management of client files and records
• reviews completeness of client files within the VA’s system
• responds appropriately to all communications in the timely manner
• prioritizes and completes varied administrative tasks independently
• ensures all VA administrative and regulatory deadlines are met
• proficiency in utilizing office technology and software programs
• works in a team environment

Case Manager

• Lead a team of Academic Technology Solution Owners responsible for LMS optimization
• Maintain understanding of D2L Brightspace roadmap and business practices
• Evaluate, test, recommend, and implement LMS features from D2L's releases
• Ensure effective linkages between Solution Owners, LMS Operations, and partners
• Work closely with Global Campus operational teams for technology implementation
• Guide team in coordinating and documenting needs with partners
• Ensure identification and evaluation of technologies for user experience improvements
• Collaborate with UX Research to enhance user interface for learners and faculty
• Oversee problem management and incident reporting related to LMS
• Monitor developments in academic technology and enhance LMS experience

Manager, LMS Optimization

• Responsible for selection and supervision of multiple store managers
• Monitors team member progress and performance
• Conducts regular site visits for supervision and communication
• Creates action plans for talent development and recruitment
• Ensures compliance with training and risk management initiatives
• Supports strategic growth objectives through recruitment and retaining talent
• Promotes diversity, equity, and inclusion initiatives

Manager jobs in West Virginia

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Senior Facilities Manager

Cardiac Access Care Manager – Mid-Atlantic

Field Reimbursement Manager – TN/KY/WV Ecosystem

Senior Website Manager

Agency Development Manager

Senior Manager – Service Enablement

Network Activation Manager, CARVYKTI

Network Activation Manager, CARVYKTI

Property Manager II

Assistant Manager

Associate Site Manager – Oncology

Associate Site Manager – Oncology

Care Manager, RN

Assistant Retail Store Manager

Manager, Value Stream

VHG Case Manager

Hematology Business Manager

Case Manager

Manager, LMS Optimization

District Manager