Manager, LMS Optimization

SNHU Careers

Manager leading LMS Optimization at Southern New Hampshire University. Oversee team for effective LMS feature implementation and user experience enhancement.

Posted 6/30/2026full-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $85,563 - $136,928 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Academic Technology Solution Owners responsible for LMS optimization
Maintain understanding of D2L Brightspace roadmap and business practices
Evaluate, test, recommend, and implement LMS features from D2L's releases
Ensure effective linkages between Solution Owners, LMS Operations, and partners
Work closely with Global Campus operational teams for technology implementation
Guide team in coordinating and documenting needs with partners
Ensure identification and evaluation of technologies for user experience improvements
Collaborate with UX Research to enhance user interface for learners and faculty
Oversee problem management and incident reporting related to LMS
Monitor developments in academic technology and enhance LMS experience

Requirements

What you’ll need

5+ years of experience working within an LMS
3+ years leading LMS operation programs
High School Diploma or equivalent (e.g. GED)
Experience with D2L Brightspace or comparable learning management systems
Experience with Product Management (analysis, change management, roadmap delivery, and partner needs)
Experience with Agile fundamentals, including backlog management, and conversion of our needs into measurable outcomes

Benefits

Comp & perks

High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LMS ExperienceChange ManagementRoadmap DeliveryBacklog ManagementUser Experience Improvement

Soft Skills

CollaborationProblem ManagementCommunication

Certifications

High School Diploma