Manager

• Delivering value by coaching end users on product enhancements, surgical parameter optimization, intraoperative technique, and procedure changes.
• Demonstrating clinical expertise and reliability through a regular presence in the operating room with Alcon surgical equipment users.
• Execute product trials in the operating room or wet lab settings to showcase features, benefits, and functionality to Alcon equipment users.
• Maintain technical excellence in Cataract and Vitreoretinal Surgery, and ophthalmic surgical visualization through continuous learning.
• Provide primary support for troubleshooting during surgeries, ensuring smooth intra-operative experiences for end users.
• Generate leads, draft sales proposals, and lead the equipment sales process with a focus on meeting end users' needs.
• Document site visits accurately and promptly, capturing essential details to enhance customer support and outcomes.
• Support Alcon Employee Instrumentation training programs, contributing to the skill development of employees for improved overall performance.
• Serve as a clinical and technical expert to drive adoption of Alcon technology while completing all administrative responsibilities accurately and on time, including CRM updates, forecasting, and expense management.

Equipment Manager

• Leading, mentoring, and developing a highly engaged team of software developers and team leads.
• Managing multiple software development projects through the full Software Development Lifecycle (SDLC), from planning through production release.
• Partnering with business stakeholders, IT leadership, and cross-functional teams to deliver scalable business solutions.
• Driving Agile and Scrum best practices, development processes, release planning, and continuous improvement initiatives.
• Providing leadership and oversight for enterprise application architecture, design decisions, and technical direction.
• Evaluating technical trade-offs and ensuring solutions align with business objectives, scalability requirements, and long-term technology strategy.
• Supporting application modernization initiatives and cloud-based solutions leveraging Microsoft Azure.
• Managing development workflows, planning activities, and delivery metrics using Jira and the Atlassian platform.
• Identifying opportunities to improve team effectiveness, documentation, governance, and operational processes.
• Contributing to strategic initiatives including AI adoption, international expansion projects, and enterprise technology transformation efforts.

Manager, Application Development

• Lead, coach, and develop a team of Clinic Managers and Office Managers
• Set clear performance expectations aligned to objectives and key results (OKRs)
• Build leadership capability and succession strength across the region
• Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre
• Promote a patient-centered culture that delivers consistent, high-quality care
• Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives
• Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences
• Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management
• Own regional financial performance (P&L)
• Ensure Clinic Managers effectively oversee day-to-day administrative functions

Regional Manager

• Ensure expense management is integrated with our management and business objectives including multiple views/lenses on expenses and strong supporting control and governance framework
• Monthly and quarterly reporting on key expense metrics, expense roll forwards, forecasts, controllable and non-controllable expenses
• Keeping GWAM management well informed of issues and status through reviews with GWAM Expenses partners on a recurring basis
• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions
• Oversee the development of reporting which meets the needs of the business
• Provide value-added analysis along with clear and concise commentary on results for our customers
• Provide Finance support on Strategic Management programs where applicable and while maintaining alignment with roles and responsibilities as defined by the program
• Ad hoc reports and analysis as needed
• Budgeting and Forecasting - partner with GWAM Expense partners from across the business and FP&A to meet overall planning and financial management information needs on expenses
• Develop strong processes to support preparation of robust expense forecasts to support management decision making
• Play a key role in the achievement of process transformation and application of best practices in expense advisory
• Cultivate an innovative environment by supporting creativity and high-performance teamwork

Manager, GWAM Expense Consolidation

• Responsible for the timely enrollment of the patient into the Patient Support Program.
• Collaborate with the patient, insurer and physician regarding the documentation necessary for maximal reimbursement coverage, including the investigation of all public and private insurers and supporting employer escalations as required.
• Reviews patient status and assists the prescribing physician to prepare documentation for public or private coverage by reviewing patient charts, assessing previous therapies and tests.
• Provides therapy guidelines/education on the program to manage patient and physician expectations.
• Collects information and conducts patient financial assessment eligibility based on program guidelines.
• Ensures patient services are coordinated and tracked in a timely manner resulting in quick and continued access to therapy.
• Reports Adverse Events / Severe Adverse Events (AE / SAEs) following approved SOPs.
• Maintain service levels in case management, including telephone answer rates, time to initial contact with the patient, Adverse Events reported within twenty-four hours of receipt and any other KPIs established as the Program level.
• Electronically updates the Customer Relationship Management (CRM) tool by providing timely patient and clinic information.
• Fosters and promotes a spirit of teamwork while working with internal patient support teams.
• Acts a liaison and provides ongoing feedback to the Program Manager based-on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance.
• Identifies obstacles to obtaining coverage and channels this information to the Program Manager and/or Assistant Program Manager.
• Completes all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
• Flexible to work rotating shifts between 8am - 8pm (EST)

Case Manager Summer Intern – Fixed-Term

• Lead the global study delivery strategy (e.g., country selection, diversity, patient engagement strategy, recruitment plan, etc)
• Drive assessment, selection, engagement, and management of appropriate vendors
• Ensure compliance with ICH/GCP guidelines, all applicable laws and regulations, and client SOPs, for all products and services delivered for their designated studies
• Make decisions which balance risk/benefit with clear understanding of impact on the study and project; takes action to mitigate risk where appropriate
• Actively partner to build relationships and collaborate with staff in other global functions
• Encourage others within matrix and line teams to seek alternative perspectives and develop solutions
• Lead/support the conduct of investigator meetings and other study related meetings

Global Study Manager

• Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challenges.
• Ensure the quality of services and business relationships, and manage the member/client experience.
• Implement and monitor the action plan to achieve target results.
• Put in place management and communication practices that promote talent acquisition and management, team synergy and change management.
• Lead, coach and motivate the team to develop skills, boost engagement and empower employees.
• Implement and develop a competitive, profitable service offer that incorporates partnerships to provide an exceptional member/client experience.
• Ensure the efficiency and continuous improvement of processes, and boost profitability.
• Promote the Desjardins brand and strengthen the organization’s roots in the community.

Assistant Manager, Market Development

• Plan and execute paid promotional programs across industry publications
• Manage relationships with editors and journalists
• Drive Google Ads campaigns end-to-end
• Manage content syndication campaigns
• Optimize for conversions and cost efficiency
• Own SEO strategy at a content and structural level
• Monitor company content appearance in AI-driven search
• Build performance reports across channels

Promotions, Editorial, Digital Visibility Manager

• Develop the business plan for the Voice & Communications initiative and own adoption, revenue growth, and overall financial performance, including how AI-driven capabilities contribute to differentiation and value.
• Build and validate financial models — pricing, cost structure, and expected returns — and present go/no-go recommendations to Executive Leadership at key stage gates.
• Engage directly with dealerships to understand communication workflows, validate product-market fit, and identify early adopters; lead pilot programs and work through implementation, pricing, and adoption challenges.
• Participate in early-stage sales efforts — customer conversations, pilot agreements, and initial deployments — helping secure founding customers and refine the go-to-market approach.
• Define the product vision and core capabilities of the VoIP platform, including AI-enabled functionality such as call transcription, summarization, intelligent routing, and workflow automation, ensuring AI delivers practical, measurable value within dealership operations.
• Drive the transition from pilot to broader deployment, evolving the solution from MVP to a scalable offering by improving onboarding, usability, reliability, and AI performance based on customer feedback and usage.
• Define and refine pricing and packaging, and continuously evaluate performance across adoption, revenue, cost efficiency, and the impact of AI-driven capabilities.

Innovation Manager – VoIP, Intelligence

• Oversee the planning, scheduling, and dispatching of service calls
• Ensure efficient execution of maintenance, repairs, and commissioning activities
• Optimize the utilization of resources (technicians, parts, tools)
• Manage a service portfolio with full revenue and profitability accountability
• Track and drive key performance indicators (KPIs) such as revenue, margins, productivity, and backlog
• Recruit, train, and develop a team of technicians and service coordinators
• Build and maintain strong relationships with key customers
• Ensure adherence to health, safety, and environmental standards
• Monitor operational KPIs (productivity, repair rates, response times)

Service Manager

• Own end-to-end delivery of customer engagements
• Structure complex business problems into scalable solutions
• Lead executive workshops (CFO, COO, VP-level stakeholders)
• Translate business requirements into solution design with Solution Architects
• Leverage AI-powered capabilities to accelerate modeling and insights
• Coordinate cross-functional teams (SAs, AI Architects, modelers)
• Drive customer adoption and long-term value realization
• Identify opportunities to expand into new use cases (ERP, operations, etc.)

Engagement Manager

• Gestion de la mise en service (niveaux 1 à 4)
• Élaborer et gérer le plan directeur de mise en service
• Examiner les plans d'exécution, les dossiers de soumission et les plans techniques (MEP)
• Coordonner les agents de mise en service tiers (CxA)
• Planifier et diriger les essais intégrés des systèmes de niveau 5
• Agir en tant que lien entre l'équipe de construction et l'équipe d'exploitation
• Superviser la formation technique du personnel d'exploitation

Gestionnaire de mise en service – Responsable IST

• The Portfolio Manager leads ECP's Project Management team — delivering enterprise-scale Euna Grants implementations for state government clients.
• Manage day-to-day delivery health across a multi-state portfolio.
• Conduct structured 1:1s, set SMART goals, and maintain a consistent coaching cadence across the team.
• Lead hiring for open PM team roles and build a team culture grounded in accountability, transparency, and continuous improvement.
• Maintain active visibility into all state implementation portfolios.
• Own portfolio-level risk management and serve as the escalation point for client delivery issues.

Portfolio Manager – ECP, Grants

• Lead, direct, and coordinate adjusters in the end-to-end claims process to achieve targets related to engagement, cost control, operational efficiency, and customer service
• Support corporate and regional goals by monitoring team performance, ensuring high-quality claims handling, and maintaining compliance with standards, procedures, and productivity expectations
• Manage team operations by planning, organizing, and overseeing the effective use of people, budget, and resources while promoting teamwork and supporting technical development and coaching
• Contribute to continuous improvement by identifying and helping implement enhancements to operational processes
• Provide guidance and make decisions on claim handling and indemnity payments in line with company guidelines and best practices
• Promote the organization’s brand, values, and business principles with internal and external partners.

Unit Claims Manager, Accident Benefits

• Provide project management of software migration projects for clients on the IBM Z platform.
• Consult with management and review project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, and allocation of resources.
• Analyze the need for and provide the necessary project management for project planning, execution (including the development of project plans).
• Report on project activities, changes in scope, challenges and requirements to the leadership team as a strategic tool in keeping implementers and decision makers moving toward consistent, business or mission-focused goals and objectives.
• Communicate with management internally and at the customer on ongoing status, milestones, and project risks.
• Review and analyze process & procedures in order to find opportunities for improvement and increased efficiencies, then help drive implementation of these improvements.
• Monitor, assess, and improve the effectiveness of program best practices, ensuring continual process and quality improvement with a primary focus on the client account.

Mainframe Manager

• Conduct coaching of the clinic staff and provide acknowledging and developmental feedback to staff.
• Develop and execute training plans to foster continued development and exceptional performance.
• Analyze and review all KPI & sales reports and action the necessary steps to maximize per provider productivity opportunities.
• Prepare and plan regular clinic visits to provide effective coaching, support team growth, and drive overall business performance.

• Leading, coaching, and developing the team — setting a high bar for quality, guiding day-to-day work, and helping people do the best work of their careers.
• Creating and managing automations & campaigns that guide customers through every stage of the journey, with a strong focus on increasing retention, loyalty, reorder rate, and customer lifetime value.
• Improving how we personalize communications across email, SMS, push, and other owned channels so every touchpoint feels relevant, timely, and effective.
• Using data and customer insights to build comprehensive segmentation to make sure the right message reaches the right audience at the right time.
• Building, optimizing, and scaling customer journeys in platforms like SFMC, Klaviyo or Braze, while continuously improving performance through testing and iteration.
• Overseeing marketing automation performance while helping build and expand other owned channels such as SMS and push notifications.
• Overseeing email design and messaging best practices.

Customer Lifecycle Manager

• Drive for best-in-class study execution
• Performance management of direct reports
• Provide SMAs with the opportunity of professional success
• Support business continuity, shifting needs, and organizational deliverables
• Ensure awareness and adherence of direct reports to corporate and divisional policies
• Contribute to the development of Quality Systems Documents (QSDs)
• Develop and nurture relationships with direct reports and stakeholders

Manager II, SMA

• Ensure construction site compliance with environmental programs and regulatory requirements
• Develop and implement project-specific environmental programs
• Manage environmental compliance procedures on construction projects
• Conduct site inspections, audits, and compliance reviews

Environmental Manager

• Reporting to the AVP, Enterprise Capital Management, responsible for supporting TD’s enterprise capital management mandate, including capital analysis, reporting, forecasting and performance insights.
• Strengthen the Bank’s ability to understand capital requirements, assess capital deployment, evaluate return outcomes, and support disciplined balance sheet usage across businesses and legal entities.
• Work closely with stakeholders across Treasury, Finance, Risk Management, business segments and other enterprise partners to deliver high-quality analysis and insights for senior management, governance committees, regulators, and the Board of Directors.
• Lead or support enterprise capital analysis, reporting, and forecasting activities, including analysis of risk-based capital and leverage ratios.
• Prepare and enhance recurring capital reporting and senior management materials, including quarter-end capital updates, capital performance dashboards, governance materials, regulatory requests, and ad hoc executive analysis.
• Support capital forecasting and planning processes by analyzing business, regulatory, methodology, and balance sheet drivers of capital requirements and capital ratios.
• Assess the capital and return implications of business strategies, new products, transactions, structures, and other strategic initiatives, providing insights to support business design and decision-making.
• Prepare clear, concise, and executive-ready presentations and analysis for Senior Management, Executives, governance committees, regulators, and the Board of Directors.

See all jobs on JobTailor

Equipment Manager

Manager, Application Development

Regional Manager

Manager, GWAM Expense Consolidation

Case Manager Summer Intern – Fixed-Term

Global Study Manager

Assistant Manager, Market Development

Promotions, Editorial, Digital Visibility Manager

Innovation Manager – VoIP, Intelligence

Service Manager

Engagement Manager

Gestionnaire de mise en service – Responsable IST

Portfolio Manager – ECP, Grants

Unit Claims Manager, Accident Benefits

Mainframe Manager

Regional Manager

Customer Lifecycle Manager

Manager II, SMA

Environmental Manager

Senior Manager, Enterprise Capital Management