Quality Manager

Arcadis

Quality Manager responsible for QMS activities and compliance at Arcadis in Canada. Collaborating with global teams and ensuring quality standards are met.

Posted 7/21/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$85,000 - CA$110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Quality Management Systems (QMS) governance, compliance with ISO 9001:2015 standards, and effective management of non-conformance and corrective action processes. Proven ability to implement continuous improvement initiatives and communicate complex quality issues clearly to diverse stakeholders.

Highest-signal resume keywords

Quality Management System GovernanceISO 9001:2015 KnowledgeChange Management TrainingProcess Improvement SkillsCertified Quality Auditor

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ManagementNon-Conformance ManagementCorrective Action SystemQuality KPI ReportingQuality Process AuditingBenchmarking TechniquesLean SkillsDecision-Making CapabilitiesTime ManagementMulti-Tasking

Soft Skills

Effective CommunicationProblem-Solving

Certifications & Qualifications

American Society for Quality CertificationCertified Quality AuditorCertified Project Manager

Industry Keywords

Quality AssuranceQuality ControlContinuous ImprovementMultinational EngineeringProfessional Services

About the role

Key responsibilities & impact

Responsible for managing most day-to-day QMS activities for their Country
Coordinates implementing, administering, and monitoring global QMS governance and tools in the country
Maintains in-country quality management system
Supports auditors in internal and external audits
Reports in-country Quality KPI’s for deviations, audits, corrective actions, and lessons learned
Ensures compliance with in-country legislation
Management of the in-country non-conformance management and corrective action system
Implement a continuous improvement process

Requirements

What you’ll need

The candidate should have a bachelor's or master’s degree in engineering, Management, Quality, or Business (preferred)
5-7+ years of experience progressive quality management or other applicable experience within a multinational engineering or professional services firm, including previous assignments in a related industry.
Training: Change Management, Process Improvement, Lean skills.
Certifications: American Society for Quality (ASQ) certification as Manager of Quality/Organizational Excellence (preferred); Certified Quality Auditor: ISO as appropriate; Certified Project Manager; member of the Project Management Institute or country equivalent
Knowledge of ISO 9001:2015, Quality Management System-Requirements techniques relating to quality assurance and quality control programs
Principles, practices, techniques, and theories of quality management systems and benchmarking
Principles, practices, techniques, and theories of quality process auditing
An ability to communicate complex issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner.
Time management and ability to multi-task with competing priorities.
Excellent decision-making capabilities and ability to make decisions and deal with conflicting priorities.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements