Learning and Development

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks.
• Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change.
• Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance.
• Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices.
• Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency.
• Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives.
• Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies.
• Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials.
• Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team.
• Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience.

Instructional Designer

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality
• Develop and facilitate training programs
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards
• Partner with internal teams to design curriculum, training materials, and technical content

Retail Technical Training Coordinator

• In support of specified Warfighter Readiness requirements with the gaining unit/organization in CONUS/OCONUS.
• Travel to customer locations to assess unit equipment fielding needs and provide unique SATCOM configurations and solutions to ensure mission operability.
• Interface directly with Government customers as the primary technical Subject Matter Expert (SME) on SATCOM-related matters.
• Perform joint system check-outs of each SATCOM terminal and integrated system prior to issue.
• Conduct technical analysis for system implementations, modifications, and potential enhancements.
• Perform de-installations, installations, and handoffs for specified SATCOM systems.
• Troubleshoot SATCOM terminal, link, and system integration issues, determine solutions in accordance with customer needs, and recommend corrective actions.
• Perform engineering assessments of new equipment and software upgrades for integration into SATCOM systems.
• Develop and improve operations processes and best practices for each location.
• Develop lesson materials and conduct on-site field training of operations personnel on newly implemented SATCOM systems and procedures.
• Prepare and coordinate activities, including material development, telephonic/email customer support.
• Provide expert instruction on SATCOM theory and practical application in both field and classroom environments.
• Be prepared to conduct training at night and in inclement weather.
• Coordinate classroom and field site set-up to support each individual class.
• Provide modernization instruction on the operations and maintenance of supported SATCOM systems and associated equipment.

SoT SATCOM Training Specialist

• Design and develop high-quality, technically complex, scalable online learning experiences in collaboration with academic stakeholders and subject matter experts
• Design high-quality and valid assessments to assess evidence of learning for both formative and summative performances
• Engage in ongoing quality reviews and participate in data-informed assessments of learning experiences
• Independently manage multiple project timelines and available resources while driving towards ongoing process efficiencies in instructional design and development efforts
• Apply instructional design skills, relevant learning theories, and knowledge of learning technologies and environments

• Design, develop, and maintain engaging training programs for Care Advocates and other roles across onboarding, systems, compliance, and ongoing development
• Build high-quality e-learning modules, videos, presentations, job aids, and assessments using adult learning principles and inclusive design standards
• Maintain an up-to-date Care Advocate handbook covering services, documentation expectations, scripting, escalation pathways, and partner-specific requirements
• Maintain a centralized knowledge base of SOPs, how-to documentation, and training materials — keeping everything accurate, on-brand, and easy to find
• Iterate the training curriculum as the program evolves — what works in pilot may need to change at scale
• Lead engaging virtual onboarding sessions, professional development workshops, and compliance training for a range of audiences — from frontline Care Advocates to clinical staff
• Foster interactive learning environments that encourage participation, real-world application, and continuous feedback
• Serve as the primary internal point of contact for Care Advocates during and after onboarding — answer questions, provide coaching, and monitor engagement and quality
• Own Care Delivery content on TalentLMS end-to-end: build and organize courses, manage enrollments and learning paths, configure assessments and certifications, troubleshoot issues, and ensure a smooth learner experience
• Maintain accurate learner records and ensure audit-ready documentation for all digital learning activity
• Pull reporting and surface insights on completion, engagement, and readiness — proactively, not reactively
• Oversee compliance training programs and certification requirements
• Ensure team members meet the expectations of our health plan partners, including documentation standards, quality benchmarks, and program-specific requirements
• Maintain records and processes that hold up to regulatory and organizational audits
• Partner with Clinical Operations SMEs and team leads to keep training materials aligned with current workflows, state and federal compliance standards, and performance goals
• Collaborate with the broader L&D team on curriculum standards, learning design best practices, and shared infrastructure
• Track and report onboarding readiness for every new hire: module completion, competency checkpoints, and certification status — surface risks before they become problems
• Compile and analyze training metrics to assess learning effectiveness, certification completion, and engagement; deliver actionable insights to leadership
• Respond to coaching requests at the individual and team level; escalate programmatic gaps and partner with leadership on solutions
• Identify skill gaps through data, observation, and feedback; recommend scalable solutions to improve learner outcomes and organizational alignment
• Support change management and communications for the care team — when workflows, scripts, or policies change, you help make sure everyone knows and has what they need to adopt the change
• Build trusting, honest relationships across a diverse team and lead difficult 1:1 conversations when needed

Senior Learning & Development Lead

• Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams
• Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development
• Own and manage the Operations training calendar and team capacity
• Partner with Operations leaders to identify knowledge gaps, emerging skill needs, and opportunities for targeted learning interventions
• Translate operational feedback and performance trends into actionable training improvements and new learning initiatives
• Monitor trainee performance trends and operational metrics to evaluate training effectiveness and continuously improve programs
• Facilitate training sessions ~30% of time to support trainer capacity or high-priority initiatives

Operations Training Manager, Delivery

• Lead the organizational communications strategy and coordination for Property Management
• Develop communications for Property Management and other internal Raytheon organizations
• Assist Property Management Training and Command Media with communications support as needed
• Develop and maintain a Property Management communications repository
• Assist on audit communications, tracking audits, audit documents collection and repository

Property Communications and Training Specialist

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality
• Develop and facilitate training programs, including ASE and internal certification preparation
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards
• Partner with internal teams to design curriculum, training materials, and technical content
• Support new product, tool, and technology launches through structured training and field enablement

• Provide oversight to leadership programs
• Manage complex leadership development programs
• Develop and own stakeholder relationships
• Use data to measure program effectiveness
• Collaborate with internal and external partners

Director, Leadership Development Programs

• Develop and maintain comprehensive training modules incorporating federal agency-based content for federal programs
• Conduct monthly SMS Information Briefs (SIBs) via Microsoft Teams to keep facility managers and federal staff updated on developments
• Create and update self-directed training content, ensuring alignment with current agencies' manuals
• Maintain communication with stakeholders through distribution lists and coordinate regular training sessions
• Monitor and incorporate system updates, policy changes, and helpdesk FAQs into training materials
• Prepare and deliver monthly briefings that are concise, relevant, and valuable to the target audience
• Maintain and update training documentation to reflect current versions and federal agency requirements
• Track participation, gather feedback, and analyze training effectiveness to improve program delivery
• Coordinate with teams to ensure training content accuracy and relevance

Enterprise Training Manager

• Provide oversight to Workplace Investing's portfolio of leadership experiences
• Manage complex leadership development programs
• Build effective internal and external relationships
• Use data to measure program effectiveness
• Develop compelling narratives to communicate business value

• Support the creation, delivery, and evaluation of learning programs that enhance organizational effectiveness and workforce development.
• Collaborate with learning and development professionals to design engaging training materials.
• Assist with delivering interactive learning experiences for frontline, operational, and leadership audiences.
• Contribute to the development of interactive and engaging learning experiences for diverse audiences.
• Conduct quality checks on instructional materials to ensure they meet established standards.

Instructional Design and Facilitation Intern

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed, the use of on-site safety coordinators may be needed or required at times and should be coordinated with the Project Managers and Corporate Safety Trainer
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses: Mobile Elevated Working Platform (MEWP), Telehandler/Forklift (TELE), First-Aid/CPR/AED, Confined Space, Lockout/Tagout (LOTO), Heavy Equipment, Scaffold Competency, Fall Protection, Ladder Safety
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Learning and Development jobs in Kentucky

See all jobs on JobTailor

Instructional Designer

Retail Technical Training Coordinator

SoT SATCOM Training Specialist

Instructional Designer

Senior Learning & Development Lead

Operations Training Manager, Delivery

Property Communications and Training Specialist

Retail Technical Training Coordinator

Director, Leadership Development Programs

Enterprise Training Manager

Director, Leadership Development Programs

Instructional Design and Facilitation Intern

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

Learning Specialist

Safety Training Specialist – Traveling