Inside Sales

• Support the sales team in assisting customers via phone, CRM, and email, ensuring prompt and courteous interactions;
• Conduct active prospecting and identify opportunities, contributing to the growth of the customer portfolio;
• Assist in product/service presentations, sending proposals, and following up on negotiations;
• Keep the CRM up to date by logging contacts, callbacks, negotiation stages, and important information;
• Monitor area indicators and results, providing support for administrative and commercial routines;
• Collaborate with the team on developing new commercial strategies and initiatives;
• Contribute ideas and improvements while maintaining a proactive, responsible, and results-oriented attitude.

Inside Sales Intern

• Generate and qualify seller leads through outbound prospecting.
• Conduct outreach to expired listings, FSBOs, and database contacts.
• Perform circle prospecting and database reactivation campaigns.
• Handle objections and nurture leads through consistent follow-up.
• Schedule qualified appointments for the sales team.
• Maintain accurate CRM records and pipeline management.
• Build long-term relationships with homeowners, investors, and referral partners.
• Contribute to process improvements and follow established workflows.

Inside Sales Agent – Real Estate

• Conduct commercial interactions with leads interested in our end-to-end courses
• Present our products clearly using a structured pitch and a solid understanding of the solutions offered
• Build trusted relationships with prospective students throughout the decision-making journey
• Contribute to achieving the sales team's targets and results.

Sales Assistant – Inside Sales

• Conduct proactive prospecting and handle leads generated through various channels;
• Qualify business opportunities by identifying customer profile, needs and conversion potential;
• Present digital certificate solutions consultatively, prepare commercial proposals and lead negotiations;
• Manage and update opportunities in the CRM, tracking all stages of the sales funnel;
• Execute strategic follow-ups, working to overcome objections and close sales;
• Ensure correct handling of customer activation and onboarding processes;
• Build and maintain relationships with the customer portfolio, identifying opportunities for retention, renewals and new sales;
• Support commercial campaigns and relationship activities to drive results and customer loyalty.

• Approach and engage leads using a consultative approach, understanding their pain points and offering the most appropriate products from our portfolio;
• Communicate via WhatsApp, voice notes and phone calls;
• Manage the sales funnel considering the different stages leads may be in;
• Execute contact sequences and follow-ups with leads, both automated and personalized;
• Keep the CRM up to date with accurate, well-written information;
• Monitor metrics and KPIs to continuously improve processes and deliver the best results.

Commercial Consultant, Inside Sales

• Conduzir vendas consultivas com leads inbound (clientes que já demonstraram interesse na plataforma), entendendo a fundo as necessidades de cada negócio e guiando o processo até o fechamento;
• Administrar e acompanhar leads dentro do funil de vendas, entendendo as necessidades e fazendo o acompanhamento da performance;
• Realizar demonstrações e acompanhamento das propostas;
• Auxiliar o time de Marketing e Produto, colhendo feedbacks dos potenciais clientes e buscando alternativas para aumentar a conversão;
• Atender potenciais clientes através dos nossos canais de atendimento (WhatsApp, e-mail, chat, entre outros) e fazer follow-ups para convertê-los;
• Trabalhar em conjunto com o time para alcançar as metas de vendas e faturamento da empresa.

Inside Sales – Engenharia Civil e Arquitetura

• Support the commercial department with internal sales activities, including prospecting new clients and assisting in maintaining the existing customer portfolio
• Track orders, follow up on samples, and provide support with documentation and internal controls
• Create, issue, and monitor orders in the company system
• Update systems, spreadsheets, and departmental controls
• Assist the team with daily operational routines, following internal procedures and workflows

Internship, Internal Sales – Engineering Thermoplastics

• Conduct meetings scheduled by the SDR (pre-sales) team through to deal closure, make cold calls, and subsequently be responsible for logging contacts in the CRM according to our service model and funnel cadences;
• Perform active outbound prospecting with potential clients in the database;
• Execute follow-ups according to the stages of the sales funnel;
• Conduct consultative sales and be responsible for the entire sales process (negotiation and closing);
• Prepare, present, and send commercial proposals;
• Negotiate commercial terms to close deals;
• Maintain an organized calendar and ensure accurate CRM entries to capture information for each lead/client;
• Identify improvements for processes and/or products.

Inside Sales, Junior

• Lead negotiations from first contact through to closing;
• Operate autonomously to make commercial decisions;
• Conduct discovery, proposal, and closing meetings;
• Understand the metrics behind actions and recommend adjustments;
• Collaborate closely with Marketing, Customer Success, and Product teams;
• Share learnings and propose improvements.

Inside Sales – Mid-level

• Clear knowledge of Incoterms;
• Familiarity with import and export processes (international logistics flow);
• Knowledge of freight forwarding documentation;
• Experience with international freight quotations (ocean and/or air);
• Intermediate English (reading and writing required);
• Experience working with freight forwarders; carriers; freight rate tables; BID / RFP

• You will be responsible for conducting consultative inbound sales, connecting the customer’s needs to our financial solutions with a focus on excellent service.
• Using your knowledge of our business and products, you will manage sales through our service channels (chat, WhatsApp and phone), ensuring speed and accuracy.

Commercial Analyst – Inside Sales, Position Exclusively for People with Disabilities (PWD)

• Conduct proactive outbound sales to Tecnofit’s client base
• Conduct consultative outreach with gyms and managers in the fitness segment
• Present the benefits and features of the Tecnofit Digital Account
• Manage the end-to-end commercial process: outreach, needs diagnosis, negotiation, and closing
• Ensure activation and initial engagement of newly opened accounts
• Support monitoring of performance and conversion metrics
• Collaborate with internal teams to ensure a seamless customer experience

Inside Sales – Temporary

• Manage and lead the commercial team, ensuring targets are met.
• Plan and execute sales strategies aligned with the company’s strategic plan.
• Use CRM tools to monitor and analyze sales and market data.
• Develop and implement customer communication and experience journeys.
• Prepare reports and forecasts to support decision-making.
• Apply negotiation techniques and digital marketing to optimize results.
• Promote automation of commercial processes and continuous improvement of sales journeys.
• Analyze KPIs and metrics for efficient control of commercial operations.

Commercial Manager – Inside Sales

• Realizar o diagnóstico das necessidades e objetivos dos leads
• Apresentar de forma clara e empática os diferenciais dos cursos da CS Academy
• Realizar demonstrações e tirar dúvidas sobre nossos produtos
• Manter contato constante com os leads, por meio de follow ups estratégicos
• Contornar objeções com inteligência emocional e foco em solução
• Negociar e concluir as vendas com foco no sucesso do aluno
• Encaminhar as informações dos alunos matriculados para a equipe de implantação
• Apoiar na prospecção ativa de novos leads quando necessário (Outbound)

Inside Sales – Vendedor

• Lead, train and develop the team of sales consultants, conducting management rituals (1:1s, role-plays, sales clinics) and fostering a high‑performance environment.
• Define, monitor and analyze commercial targets and performance indicators (KPIs) such as Conversion Rate, Average Ticket, Sales Cycle, Average Handling Time (TMA/AHT), CAC, LTV, etc., promoting corrective and acceleration action plans.
• Train the team in consultative sales and qualification frameworks (e.g., GPCT, R.O.C.A., SPIN Selling) appropriate for products across different price points (low, medium and high).
• Build and refine sales processes and playbooks, ensuring standardization and efficiency in consultants’ routines.
• Support the development and governance of commercial policies, including the structuring of discounts, promotional campaigns and variable compensation rules for the team.
• Structure and optimize multi‑product sales funnels in the CRM (e.g., RD Station CRM), ensuring data hygiene and smooth deal flow.
• Partner strategically with the Marketing team to define SLAs, ensuring quality in lead handoff (MQL to SQL) and optimizing communication automation flows.
• Actively participate in the commercial strategy for launches of digital educational products, defining approaches, peak sales schedules and management of backlog demand.
• Identify new market opportunities and propose cross‑selling and upselling strategies across the portfolio (e.g., migrating a student from a single course to a subscription or postgraduate program).
• Facilitate communication between the commercial team and other areas of the institution (product, marketing, customer service), ensuring alignment and agility.

Commercial Coordinator – Inside Sales

• Handle incoming leads, preferably by phone, and through the other communication channels used by the company;
• Act in compliance with legal requirements and internal policies by actively participating in training and reporting potential challenges, safeguarding confidential information in accordance with Afya's code of ethics and the LGPD (Brazilian General Data Protection Law);
• Interact and negotiate with prospective customers in a personalized manner (understanding each individual's profile, pain points, and needs), tailoring IPEMED's products and services to clients’ requirements to drive conversions and customer satisfaction, while meeting department targets for both student numbers and product mix;
• Provide feedback into Afya's system with information about customers — including their expectations and any negative experiences with Afya's products or services — to contribute to Afya's continuous improvement;
• Ensure prompt and accurate responses to interested customers, recording all activities (such as emails and calls) in the CRM to maintain control of customer relationships;
• Maintain follow-up on opportunities and contacts through CRM tasks and WhatsApp Business tools to maximize sales effectiveness.

Commercial Consultant – Inside Sales

• Generate opportunities through proactive outbound prospecting.
• Collaborate directly with sales and marketing teams to create opportunities with potential clients.
• Demonstrate and leverage strong sales and influence skills.

Inside Sales Development Representative

• Conduct meetings with construction companies across Brazil, presenting the solution in a consultative manner.
• Manage the sales pipeline, monitor metrics, and ensure predictable results;
• Lead negotiations and closings focused on monthly targets;
• Prospect new leads and opportunities through multichannel approaches (social selling, cold calls, emails, AI, etc.);
• Oversee initial post-sale follow-up, ensuring a positive experience during the first months;
• Digital mindset, curiosity about new technologies, and an interest in how Artificial Intelligence can transform processes, experiences, and outcomes.

Senior Inside Sales Analyst

• Manage and track leads through the sales funnel, understanding customer needs and monitoring performance
• Conduct product demonstrations and follow up on proposals
• Support the Marketing and Product teams by gathering feedback from prospective customers and identifying ways to improve conversion
• Respond to potential customers through our support channels (WhatsApp, email, chat, etc.) and perform follow-ups to convert them
• Work closely with the team to meet the company's sales and revenue targets

Inside Sales – Civil Engineering and Architecture

• Conduct remote sales meetings with clients and prospects and, when necessary, perform in-person closing visits
• Attend trade shows and events to build relationships with clients and prospects
• Keep the CRM system constantly updated, logging all activities including meetings and negotiations, and review client and prospect records
• Monitor competitors’ pricing practices and offered products
• Work closely with Pre-Sales, Marketing and Customer Success teams to optimize the sales funnel
• Qualify leads generated from inbound and outbound marketing campaigns

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Internship, Internal Sales – Engineering Thermoplastics

Inside Sales, Junior

Inside Sales – Mid-level

Inside Sales

Commercial Analyst – Inside Sales, Position Exclusively for People with Disabilities (PWD)

Inside Sales – Temporary

Commercial Manager – Inside Sales

Inside Sales – Vendedor

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Commercial Consultant – Inside Sales

Inside Sales Development Representative

Senior Inside Sales Analyst

Inside Sales – Civil Engineering and Architecture

Inside Sales Representative