Import Analyst – Maritime Inside Sales

Hand Line Transportes Internacionais

Import Analyst overseeing maritime import processes for HAND LINE TRANSPORTES INTERNACIONAIS LTDA. Liaising with clients and internal teams to ensure smooth operations.

Posted 7/14/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maritime import operations, including FCL and LCL shipments, while effectively managing client relationships and ensuring compliance with import documentation and procedures. Proficient in utilizing Foreign Trade management systems and Microsoft Office to optimize operational processes.

Highest-signal resume keywords

Maritime Import OperationsImport Documentation KnowledgeClient Service and Relationship ManagementCommercial Quote PreparationForeign Trade Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maritime Import OperationsImport Documentation AnalysisCommercial Quote PreparationFreight Forwarder RoutinesInternational Logistics

Soft Skills

Client Relationship ManagementProactive Problem SolvingEffective Communication

Tools & Technologies

Microsoft OfficeExcelSkyChat

Certifications & Qualifications

Bachelor's Degree in International TradeBachelor's Degree in International Relations

Industry Keywords

FCLLCLFreight ForwardingImport OperationsInternational Trade

About the role

Key responsibilities & impact

Prepare, send and follow up commercial quotes, maintaining continuous follow-up to convert opportunities and strengthen client relationships through multiple communication channels (phone, email, WhatsApp and LinkedIn).
Act as the focal point between the client and internal departments (Operations, Finance, Pricing and Sales), ensuring alignment, agility and quality in service.
Receive, validate and forward instructions for new shipments to the operations team, ensuring correct execution of processes.
Complete the operational closure of shipments, verifying information and forwarding the cost breakdown to Finance for invoicing.
Participate in alignment meetings with the commercial team, monitoring opportunities, ongoing processes and service strategies.
Perform monthly insurance endorsements for shipments, ensuring compliance with established procedures and deadlines.
Perform import documentation analysis.
Coordinate end-to-end maritime import shipment operations.
Maintain contact with overseas agents and importers.
Act proactively to resolve issues and identify opportunities to optimize import processes.
Update the system.

Requirements

What you’ll need

Bachelor's degree in International Trade, International Relations or a related field;
Experience in the role/area;
Experience in maritime import operations (FCL and LCL).
Knowledge of import documentation.
Knowledge of freight forwarder routines and international logistics.
Experience preparing and following up commercial quotes.
Experience in client service and relationship management.
Proficient in Microsoft Office, especially Excel.
Experience with Foreign Trade management systems (SkyChat is a plus).
Intermediate English (reading and writing) for communication with international agents (desirable).

Benefits

Comp & perks

Salary advance
Food allowance
Health insurance
Transportation voucher
Meal voucher
SESC partnership
Wellhub (formerly Gympass)