IT Support

• Capture all issues accurately into ticket system and escalate as needed
• Field phone calls via help desk support
• Handle minor software issues through troubleshooting
• Support Avalon office moves with setup of new services and equipment

Helpdesk Intake Coordinator – IT

• Manage and execute audit engagements across Capital Markets activities
• Lead audit teams and review workpapers
• Analyze findings and develop actionable recommendations
• Foster a collaborative and innovative environment
• Proactively manage projects and resources

Audit Manager, US Capital Markets

• Manage 25-30 member relationships, participates in account planning with Gartner Leadership Client Managers and Account Executives
• Assist members to achieve their Mission Critical Priorities by leveraging the appropriate Gartner assets
• Leverage subject matter expertise to create service solutions for the members and multi-member accounts
• Define and deliver innovative solutions by assessing member needs and developing a customized engagement plan in accordance with overall product strategy and deliverables
• Define and conduct on-site briefings for clients at their location in support of key initiatives
• Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal
• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities
• Host and/or participating in periodic onsite member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Gartner Research)

Executive Partner, Enterprise Architecture, Innovation

• Assist in building and maintaining Squarespace websites for Kindle & Key Consulting and affiliated nonprofit organizations
• Format website content, organize page layouts, and ensure mobile responsiveness
• Research and select appropriate stock images and visual assets
• Assist with website updates, testing, and ongoing improvements
• Create social media graphics using Canva and approved templates
• Draft captions and content for social media platforms
• Research relevant hashtags, trends, and audience engagement opportunities
• Schedule social media content using approved scheduling tools
• Assist with maintaining a consistent brand presence across platforms
• Research grant opportunities through public and private funding databases
• Track grant deadlines, eligibility requirements, and funding amounts
• Compile and maintain organized grant opportunity databases
• Prepare summaries and research reports to support funding decisions
• Assist with gathering supporting information for grant applications
• Assist with administrative and project coordination activities
• Support organization of digital files, project materials, and client information
• Conduct research to support consulting projects and business development initiatives
• Assist with special projects as assigned by leadership

Internship, Non Profit Support

• Define, maintain, and evolve the enterprise capability model that aligns with business strategy
• Map capabilities to strategic goals, identify maturity gaps and investment priorities
• Establish capability-based planning to guide funding and transformation initiatives
• Design and maintain end-to-end business process models across value streams
• Identify inefficiencies, bottlenecks, and automation opportunities
• Drive process standardization and continuous improvement
• Define enterprise data domains, models, and information flows
• Support analytics, AI, and data-driven decision-making initiatives
• Map value streams and align them with capabilities and processes
• Ensure traceability from strategy to execution
• Support ERP and FSM digital transformation initiatives
• Drive process digitization and integration strategies

Enterprise Architect

• Serve as a member of the IT Support team handling user-submitted tickets across hardware, software, and access issues
• Manage and fulfill IAM requests related to both internal systems (e.g., business applications, cloud tools) and external EMR platforms used by medical practices
• Coordinate with external IT departments at medical practices to obtain installers, confirm connection requirements, and troubleshoot access issues
• Perform necessary software installations to support EMR access, including but not limited to VPN clients, Remote Desktop clients, and practice-specific tools or custom installers provided by external IT teams
• Collaborate with clinical and administrative stakeholders to ensure proper and timely provisioning of EMR access
• Assist with onboarding and offboarding tasks related to system access and device readiness across all platforms
• Document processes, troubleshooting steps, and recurring issues for continuous improvement and knowledge sharing
• Escalate complex issues to appropriate team members when necessary and follow up to ensure resolution

Junior IT Support Specialist

• Leading strategic, complex, platform opportunities.
• Identifying and analyzing key systems, dependencies, and integration points within the overall solution landscape, developing solution maps.
• Providing expert guidance to sales and deal teams on how to differentiate with Workday technology.
• Collaborating across functional groups (Value Management, Services, Customer Success Management) to create customer experiences that build long-term, sustainable relationships.

• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI model development, validation and deployment
• Act as a trusted subject matter experts on AI Model risks and controls across the IA team
• Oversight of portfolios within the AI Non-model Objects team including stakeholder engagement, assessment of key emerging and inherent risks, etc.
• Participate in business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Senior Audit Manager – AI Non-model Objects

• Assists with the maintenance of a comprehensive GLS Audit Universe and Risk Assessment
• Assist with the development and completion of the Audit Plan
• Work collaboratively with management to identify risks and concerns within each area to develop audit procedures and testing that are aligned with those risks and concerns
• Execute testing procedures to evaluate the adequacy and effectiveness of internal controls
• Report audit results and recommendations to management over the course of the audit and during exit meetings
• Prepare and issue formal Audit Reports to communicate results to management and the Enterprise Risk Committee
• Track and report audit issue remediation and validate completed items
• Make value-added recommendations to improve controls, mitigate risk, and improve business results
• Maintain electronic records and files that support work performed, results, and conclusions
• Look for opportunities to improve Internal Audit related processes and gain efficiencies

Audit Specialist

• Guide enterprise transformations and lead contributions to connect, integrate, and modernize applications.
• Create and drive business and enterprise-level technical architecture roadmaps, evolutions, and transitions.
• Use and develop consistent architecture patterns and practices across multiple teams.
• Support application portfolio optimization and modernization through process and system transformations.
• Lead technical and design discussions with business teams and executive stakeholders to align on requirements.
• Partner with infrastructure, networking, and cloud teams to ensure scalability, reliability, and security.
• Interact with functional and program teams, corporate service teams, and outsourced providers to guide application deployments and system migrations.
• Develop architecture artifacts associated with all phases of the TOGAF Architecture Development Method using Cameo and ArchiMate for formal modeling notations.
• Conduct technology assessments, proof-of-concepts, and pilot projects to validate feasibility and demonstrate value proposition to stakeholders.
• Provide technical leadership and guidance to agile development teams, to ensure the intended architecture is realized and best practices and standards are followed.
• Mentor front-line technical staff to elevate technical abilities and prepare them to step into the role of a solution architect.
• Mature Digital Technology’s architecture practice by partnering with enterprise architects on shared principles, strategies, and implementation techniques.
• Contribute to growing the maturity and capabilities of the architecture and digital teams.
• Advocate for architecture by building key influence relationships and socializing architecture contributions across Raytheon.
• Lead and/or participate in SAFe planning events and ceremonies.
• Mentor and support architecture practices in SAFe.
• Help manage backlog, risks, opportunities, and focus areas to ensure visibility and team prioritization.
• Lead continuous improvement activities to improve productivity and reduce friction in delivering work products.

Enterprise Architect – Applications and Solutions

• Define and govern enterprise architecture frameworks, standards, and reference architectures
• Develop technology roadmaps aligned to business transformation objectives
• Drive architecture governance, design reviews, and compliance adherence across programs
• Lead end-to-end cloud migration programs (AWS, Azure, GCP) from legacy/on-prem systems
• Drive application modernization initiatives, including monolith to microservices transformation and cloud-native refactoring
• Architect and enable SaaS platforms with multi-tenancy, scalability, and security
• Provide technical leadership across full-stack engineering teams

• Serve as the primary point of contact for corporate IT support requests via Zendesk, Slack, and email.
• Provide Tier 1 and Tier 2 troubleshooting for hardware, software, SaaS applications, and connectivity issues.
• Escalate complex issues to the Sr Manager of IT or external vendors as appropriate.
• Maintain thorough documentation of support tickets, incidents, and resolutions in the knowledge base.
• Manage the full lifecycle of user accounts across Google Workspace, Slack, Zendesk, Rippling, and other corporate SaaS tools.
• Provision and deprovision accounts during onboarding and offboarding, following established security protocols and least-privilege principles.
• Support multi-factor authentication (MFA) enrollment and troubleshooting across the organization.
• Assist in access reviews and audits to support HITRUST and HIPAA compliance requirements.
• Administer and maintain corporate SaaS platforms including Google Workspace, Slack, Rippling, and Zendesk.
• Assist in automating and improving IT workflows, such as onboarding/offboarding processes and access provisioning.
• Monitor system health, SaaS license usage, and application integrations.
• Support configuration changes, policy updates, and system integrations as directed by the Sr Manager of IT.
• Follow and enforce established IT security policies and best practices (HIPAA, HITRUST).
• Assist in monitoring for security events, anomalous activity, and policy violations.
• Support audit preparation activities including evidence collection and documentation.
• Contribute to endpoint security for corporate laptops, including MDM policy compliance via Iru.
• Coordinate shipping, configuration, and return of corporate laptops and peripherals for remote employees.
• Maintain accurate asset records and inventory for corporate IT hardware.
• Support device lifecycle activities including procurement, setup, imaging, and decommission.

IT Support Specialist

• Own and coordinate a portfolio of IT and security audits covering cloud infrastructure (AWS, GCP), application security, identity and access management, vendor/third-party risk, and blockchain-related products including wallets and cold storage.
• Shape the execution of the multi-year IT and security audit roadmap, coordinating coverage with co-sourced partners and aligning with enterprise risk initiatives.
• Synthesize complex audit findings into high-impact reports and presentations for executive leadership, the Chief Audit Executive, and the Audit Committee, ensuring conclusions are rigorous and actionable.
• Drive remediation strategy for IT and security findings, challenging management on risk-based solutions, validating corrective actions, and escalating thematic concerns to senior leadership.
• Partner with senior technology and security leadership across Engineering, Security, and IT to deliver independent advisory value while maintaining third-line independence and objectivity.
• Evaluate and develop audit talent, mentoring team members, assessing candidates, and contributing to the growth and modernization of the Internal Audit function.

Internal Audit IT Manager

• Define and maintain enterprise architecture (EA) frameworks, standards, and reference architecture across business domains (application, data, infrastructure, and integration)
• Collaborate with Governance Committee and Architecture Review Board (ARB) to ensure compliance with standards
• Develop and enforce architecture principles, design patterns, and technology selection criteria
• Align IT strategy with business capabilities, creating capability maps and future-state architecture roadmaps
• Provide architectural oversight for major programs, ensuring scalability, interoperability, and long-term sustainability
• Lead the development and adoption of enterprise reference architectures for on-prem and cloud applications, data, integration, security, and digital platforms
• Standardize technology stacks, APIs, and integration patterns (e.g., microservices, event-driven architecture)
• Define best practices for hybrid/multi-cloud environments and platform engineering
• Ensure alignment with regulatory, compliance, and cybersecurity requirements
• Establish and scale a unified DevSecFinOps model integrating development velocity, security posture, and cost optimization across Taylor
• Drive adoption of CI/CD pipelines, infrastructure-as-code (IaC), automated testing, and release management frameworks
• Embed security controls into development workflows and SDLC processes
• Assess current application landscape and define modernization strategies (rehost, replatform, refactor, retire, replace)
• Lead transformation toward cloud-native, API-first, and composable architectures
• Partner with business stakeholders to prioritize modernization initiatives based on value and risk
• Identify, evaluate, and incubate emerging technologies (Spec-Driven Development, AI/ML, Agentic AI, automation, data platforms, etc.)
• Build partnerships with technology vendors, startups, and system integrators
• Mentor architects and engineering teams, fostering a culture of engineering excellence and continuous improvement

Senior Director of Enterprise Architecture – Innovation, Oracle Fusion

• Troubleshoot and resolve issues related to hardware, software, network connectivity, and enterprise applications.
• Triage and manage incoming IT support tickets; escalate issues when necessary to appropriate teams.
• Install, configure, and maintain computers, peripherals, and software for employees.
• Support employee lifecycle processes including IT onboarding and offboarding (user provisioning, hardware setup, software deployment).
• Manage user access and permissions across systems and applications, ensuring proper role-based access control.
• Follow up with employees to ensure satisfactory issue resolution and maintain high levels of end-user satisfaction.
• Collaborate with Security, Engineering, and Operations teams to ensure IT systems are secure, compliant, and aligned with organizational policies.
• Implement and manage endpoint management tools (e.g., Intune, Jamf) to monitor and maintain device health and compliance.
• Administer identity and access management tools such as Okta.
• Contribute to IT documentation, process improvements, and internal knowledge base development.

Senior IT Specialist

• drive and lead the growing topic in a new team in the Vehicle Controls and Upfit department
• high focus on in-house software development for highly customized and flexible functions for the vocational and upfitter applications
• combine a high focus on upfitter specific requirements
• leverage the global software development platforms for an efficient implementation and reusability through the different international business units of Daimler Trucks
• define the Interface Design & Concept Development to implement complex vocational customer requests
• coordinate specific projects development requests (DR’s) from local vocational projects that has impact in Vehicle Control & Upfit team
• align with the team and create the implementation plan
• plan and ensure the complete migration of existing features in CEEA+ to CEEAce projects
• manage all current issues in XMC1.0 series platform
• interface with Hardware in the loop and Vehicle validation team for final feature release

Vehicle Control and Upfit Engineer II

• Generally leads a team focused on assigned audit
• Responsible for planning of audits
• Works at direction of Audit Manager
• Provides on-the-job training for staff
• Assists in providing feedback on completion of staff evaluations

Audit Manager I – FRM – Liquidity

• Solve and document Level 1 and Level 2 IT needs
• Support installation and maintenance of operating systems
• Manage communication from request to resolution
• Ensure compliance with security standards
• Propose and implement improvement ideas

• Provide leadership and direction for day-to-day execution of work of the assigned business unit including overseeing operations, sales and accounting.
• Make Safety the number one priority in the business unit.
• Develop and implement execution plan to maximize overall business objectives, and ensure maximum profitability.
• Manage the Services team to maintain, embrace and enforce the company's Core Values and to lead by example.
• Communicate with Corporate Operations to identify, manage and share overall Best Practices and project resources.
• Hiring and disciplinary duties.
• Meet or exceed growth goals.
• Manage Key Performance Indicators (safety, financial expectations, accurate forecasting, AR management, personnel development, sales team performance).
• Provide key leadership direction for operations within the business unit to ensure a cohesive team.
• Coordinate and confer with others to resolve operational problems and difficulties and to authorize plans of action within corporate framework.
• Evaluate local performance, for customer satisfaction and provide leadership for performance enhancement and proactive resolution of issues.
• Allocate resources as needed to ensure business unit and project team commitments to customers are met.
• Manage personnel priorities relating to technical ability and staffing levels to gain greater efficiencies to improve customer satisfaction and reduce cost.
• Ensure compliance with state, local, and federal legal requirements and operates the local office with the highest business ethics.
• Meet or exceed all financial budgets and goals, including reviewing all set-ups, monitoring all pricing, and reviewing cost data with project team(s).
• Maintain consistency in Project and Field Management processes throughout the business unit.
• Maintain Customer Satisfaction.

Business Unit Manager – Services

• Translate complex business requirements into specific system, application, integration, and process designs that support large‑scale enterprise solutions.
• Develop end‑to‑end architectural blueprints encompassing data, application, integration, security, and infrastructure components, with a focus on MDM and analytics.
• Construct detailed solution scope documents, including functional and non‑functional requirements, architectural decisions, and traceability back to business outcomes.
• Define and maintain reference architectures, standards, and patterns for MDM, data integration, and analytics platforms.
• Design and implement master data solutions for multi‑terabyte MDM implementations, with emphasis on healthcare provider and member domains.
• Lead the development and implementation of new MDM capabilities using the Informatica application tool stack in IDMC (or equivalent platforms).
• Collaborate with data architects and subject matter experts to model as‑is and to‑be processes involving master data, identity resolution, survivorship, and trusted attribution.
• Ensure MDM solutions support enterprise data quality, data stewardship, and cross‑program data integration objectives.
• Design and oversee extract/transform/load (ETL) processes using Oracle, Snowflake, Informatica PowerCenter, and related tools to load data into MDM and analytics environments.
• Provide technical leadership for the development, testing, and maintenance of enhancements and upgrades to MDM application layers and related integration components.
• Assume operational responsibility for metadata loads and metadata management processes, including lineage, cataloging, and impact analysis.
• Ensure that build and deployment of MDM and ETL components comply with coding, security, and data governance standards.
• Participate in the construction of detailed financial models that align with complex services proposals and solution architectures.
• Develop risk assessments and corresponding mitigation plans for complex services and technology proposals, including technical, operational, and financial risks.
• Align solution architectures with budgetary constraints, cost recovery models, and long‑term total cost of ownership (TCO) considerations.
• Develop and refine effective AI prompts and query strategies to retrieve and synthesize master data for complex data domains.
• Build and maintain a library of standardized prompts and query templates for common reporting and analytics needs.
• Provide subject matter expertise on validating AI output, including identifying and mitigating hallucinations and ensuring adherence to data governance and compliance regulations.
• Promote a data‑driven culture by enabling and empowering staff to effectively utilize data and AI capabilities for decision‑making.
• Stay current on emerging AI, data analytics, and MDM tools and techniques and incorporate relevant innovations into enterprise architectures.
• Work with program areas and sponsors to plan and execute multiple analytics and MDM‑related projects asynchronously.
• Translate complex architectural concepts, project findings, and data limitations into simple, non‑technical language for leadership and program staff.
• Provide expert guidance on interpreting data trends, master data impacts, and complex data questions across business domains.
• Serve as a “trusted expert advisor” on technical services for internal stakeholders, including formal presentations and technical briefings.
• Ensure that all solution designs, MDM implementations, and related integrations adhere to enterprise architecture standards, data governance policies, and security requirements.
• Contribute to the definition and refinement of standards, guidelines, and best practices for MDM, data integration, and analytics.
• Follow all organizational Standard Operating Procedures related to cost modeling, approvals, reviews, and associated workflows and deliverables.

See all jobs on JobTailor

Helpdesk Intake Coordinator – IT

Audit Manager, US Capital Markets

Executive Partner, Enterprise Architecture, Innovation

Internship, Non Profit Support

Enterprise Architect

Junior IT Support Specialist

Enterprise Architect

Senior Audit Manager – AI Non-model Objects

Audit Specialist

Enterprise Architect – Applications and Solutions

Enterprise Architect

IT Support Specialist

Internal Audit IT Manager

Senior Director of Enterprise Architecture – Innovation, Oracle Fusion

Senior IT Specialist

Vehicle Control and Upfit Engineer II

Audit Manager I – FRM – Liquidity

IT Support Specialist

Business Unit Manager – Services

Enterprise Architect III