German

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

Player Support Advocate delivering top-tier support to gamers remotely.

German Player Support Advocate

Full-Time Player Support Advocate representing brand and providing customer support in a global team environment. Ensuring positive customer experience through effective communication and problem resolution.

General

• Own, maintain and improve Pipedrive’s ISO-certified Privacy Program end to end
• Assist with oversight and management of the Group Record Retention and Management Schedule
• Lead the Privacy Team
• Monitor, identify and apply relevant privacy compliance requirements across all Pipedrive locations and points of sale
• Evaluate business activities across all departments to assess and advise on compliance risks and controls
• Define objectives and goals for compliance ambitions, connecting business interests to compliance adherence
• Proactively conduct and participate in audits and other privacy compliance monitoring activities
• Perform or supervise Data Protection Impact Assessments (DPIAs), Legitimate Interests Assessments (LIAs), and Transfer Impact Assessments (TIAs)
• Serve as a trusted partner to Product and Engineering teams as they build and deploy (AI) features
• Advise on the privacy implications of AI development
• Help teams navigate the privacy and data protection dimensions of AI use cases
• Develop, deliver, and measure privacy, AI, and data compliance training for all relevant staff
• Stay current on the evolving regulatory landscape around AI and data
• Provide privacy consultancy support at all levels of the business
• Work with Product and Engineering to ensure Privacy by Design and Default principles are followed throughout the software development lifecycle
• Ensure privacy and data protection principles are considered in the procurement process for new technologies and services, including AI tooling and vendors
• Be part of the incident response team to respond effectively to data breaches in accordance with GDPR, other applicable regulations, and standing policies
• Serve as the point of contact with data protection authorities and data subjects on issues relating to personal data processing

Data Privacy Officer

Associate

• You'll run day-to-day campaign execution across Meta, LinkedIn and Google, using your own read of the data to influence direction as you go.
• You'll turn data into something worth pitching: producing reports is the baseline, sparking the team's next move is the job.
• You'll partner with Growth, Marketing Analytics, Creative, and our Startup and Partner teams to build integrated campaigns and consistent messaging across every attendee type.
• You'll bring a customer lens to every test and decision, using data to explain not just what happened, but why, and what it means for the person on the other end.
• You'll help build the testing agenda across creative, targeting and bidding, pitching ideas to the team and showcasing the results.
• You'll be listened to. Good ideas get airtime here regardless of who they come from.

Advertising Associate managing multi-platform campaigns for Web Summit events

Advertising Associate

Advertising Associate executing campaigns across Meta, LinkedIn, and Google for Web Summit events. Collaborating with various teams to drive participant engagement and optimize performance metrics.

• Support Logos Circles by assisting volunteer community organisers in scoping and completing “winnable issues” (community impact projects) to better self-select and execute activities at the local level, while maintaining continued and cohesive growth.
• Guide and mentor new local Circle Stewards using the formats provided by IFT.
• Manage documentation, briefs and reporting to make sure IFT has readily available content to assist Logos Collective Association to promote Circle narratives, outputs and wins.
• Aggregate regional reporting and metrics to improve visibility and facilitate coordination across Circles and the broader Logos network.
• Act as the primary liaison between Logos and Circle stewards, helping to facilitate any logistics or support provided by Logos, such as shared campaign assets, resources and general advice.
• Attend local events to promote Logos Circles, build community visibility, and connect interested participants with local Logos Circles.
• Produce standardised and regular reports for regional output and progress.
• The ideal candidate will be based in the greater Lisbon (Portugal) area and able to take over management of the local Lisbon Circle and it’s ongoing civic action activities.

Regional Circles Lead supporting civic action activities of local activist organizations.

Regional Lead – Part Time

Regional Circles Lead at Logos supporting the civic action of activist organizations. Guiding community organizers and managing documentation for projects.

• Lead the planning, execution, and delivery of product development initiatives
• Define the delivery scope, goals, and deliverables that support business goals in collaboration with client management and stakeholders
• Develop detailed delivery plans, including timelines, milestones, and resource allocation
• Coordinate cross-functional teams to ensure the delivery requirements are clearly understood and met
• Monitor project progress, identify potential risks, and implement mitigation strategies
• Ensure timely and effective communication with stakeholders, providing regular updates and status reports
• Facilitate meetings and discussions to drive decision-making and resolve delivery issues
• Manage changes to the delivery scope and schedule
• Ensure that deliveries are delivered on time, and within scope
• Conduct post-delivery evaluations and identify areas for improvement
• Collaborate with the product management team to define product vision, strategy, and roadmap
• Report and escalate to Programme Management

Commerce Delivery Lead overseeing E-Commerce program initiatives at Merkle.

Commerce Delivery Lead

Commerce Delivery Lead overseeing product development initiatives within E-Commerce program at Merkle. Responsible for planning, execution, and cross-functional team coordination for high-quality deliverables.

• Provide technical support for laboratory applications, R&D workstations and kiosk PCs
• Manage requests for hardware, software and user account creation
• Install, configure and update applications across their lifecycle
• Support software deployment and application packaging activities
• Coordinate setup and delivery of new laboratory and kiosk devices
• Monitor and resolve incidents and service requests in line with SLA targets
• Maintain inventory data in CMDB/Helix and Active Directory
• Support account administration and periodic access reviews
• Track software licensing usage and support procurement processes
• Contribute to Windows 10 to Windows 11 migration activities
• Monitor service KPIs and support continuous improvement initiatives
• Collaborate with users, technical teams, vendors and stakeholders.

Providing IT support for laboratory and R&D environments at Inetum

Applications & Workplace Specialist

Providing technical support and coordinating IT services for laboratory and R&D environments at Inetum. Managing applications, incidents, and service requests with a focus on innovation and collaboration.

• Proactively contribute to increasing sales in the assigned section
• Advise customers with a proactive, sales-focused approach tailored to their business needs
• Ensure the cleanliness and organization of the section's operational areas
• Monitor and control product quality
• Collaborate with store management and colleagues to execute the store/section strategy

Operador de Mercearia contribuindo para o aumento de vendas na Makro

Grocery Operator

Operador de Mercearia contribuindo para o aumento de vendas na Makro. Atendimento ao cliente e manutenção da seção em condições adequadas.

• To provide approved responses to medical enquiries from external customers (healthcare professionals, patients, pharmaceutical clients) including call handling in Italian and English.
• To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes
• To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service
• Providing management with regular updates regarding project status and metrics concerning enquiries
• Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits

Medical Information Associate supporting inquiries in Italian and English

Senior Medical Information Associate, Italian Language

Medical Information Associate at PrimeVigilance handling medical inquiries from healthcare professionals, patients, and pharmaceutical clients in Italian and English. Join a supportive global team focused on patient safety.

• Ensure Vestas health and safety procedures and quality requirements are followed
• Perform preventive and corrective maintenance tasks
• Maintain Vestas wind turbines at customer wind farms across the region
• Monitor WTG performance
• Report turbine conditions and collect turbine data for investigative analysis
• Establish professional and effective communication with customers when required

Technician maintaining wind turbines for Vestas in Portugal.

Maintenance Technician

Technician maintaining Vestas wind turbines in Portugal. Responsible for quality assurance and safety protocols while performing preventive and corrective maintenance tasks.

• Cold call and directly approach senior executives to introduce Dedale
• Build relationships with C-suite executives and top-tier advisors
• Identify and source industry experts through various channels
• Qualify expert profiles through phone screening
• Build sector fluency across B2B technology and software verticals
• Coordinate closely with research analysts to translate mandate requirements
• Build and maintain long-term pipelines of vetted experts
• Conduct outreach across multiple time zones
• Track and improve sourcing funnel performance
• Maintain accurate expert records in our database
• Identify and pilot new sourcing channels
• Support ad hoc sourcing and business development tasks as needed
• Grow into building and leading the team as the role and the office mature

Network Development Associate building relationships with industry experts and executives.

Network Development Associate

Network Development Associate focusing on sourcing and maintaining relationships with senior industry executives. Join Dedale's Lisbon office to help build a global expert network in B2B tech.

Advisor

• Customer support agent in Lissabon
• Handle customer inquiries
• Provide assistance and information to Dutch-speaking customers
• Collaborate with team members to resolve issues

Client Advisor handling customer queries in Portuguese and Dutch

Client Advisor, Dutch Speaker

Client Advisor providing customer support in Dutch and assisting in Portuguese. Role based in Lissabon with flexibility for remote work within Portugal.

Team Lead

• Lead, mentor, and grow a distributed team of 5–7 engineers, fostering a culture of ownership, collaboration, and technical excellence.
• Own the technical direction and delivery roadmap for the Edge Platform, including sprint planning, backlog prioritization, and cross-squad coordination with other platform engineering teams.
• Develop and maintain a cross-platform browser-agent application for Windows, macOS, and Android that runs on millions of devices.
• Operate and evolve a large-scale gateway that connects to millions of peer devices, including node scheduling, sharding, and allocation strategies.
• Build advanced stealth capabilities into the browser-agent SDK and a custom Chromium build to evade difficult antibot-protected websites, continuously identifying and eliminating bot-detection surfaces.
• Develop and maintain the browser-rendering service and browser-stack microservice consumed by the API squad, providing a robust interface for routing requests.
• Keep the custom Chromium branch current with every official release cycle.
• Provide a sandboxed runtime for product teams to deploy site-specific logic, and support the CDP proxy layer for integration with headless browser frameworks (Selenium, Puppeteer, Playwright).
• Drive architectural decisions through RFDs (Requests for Discussion).
• Own KPIs related to antiban success rates, website coverage, and system reliability; report on team performance against defined deliverables.
• Collaborate with Product, QA, and DevOps stakeholders to ensure quality, observability, and operational readiness of all Edge services.

Edge Platform Team Lead overseeing cloud-based browser technology development

Edge Platform Team Lead

Edge Platform Team Lead driving Zyte's browser technology initiative for cloud and edge devices. Leading a distributed engineering squad in delivering undetectable web access solutions.

• Own and drive regional commercial excellence for the European D2C business by defining scalable campaign structures, best-practice frameworks, testing pipelines, and implementation playbooks that enable adoption and measurable performance impact across markets.
• Partner with EU country teams to strengthen forward-looking forecasting, budget planning, and market performance visibility, ensuring alignment on trends, risks, opportunities, and P&L implications together with Controlling.
• Monitor process implementation, governance, and KPIs across markets and departments, identifying risks and growth opportunities to accelerate Emma’s EU growth.
• Identify, structure, and lead high-impact cross-country initiatives that create regional advantage, embed best practices, and establish clear decision-making models across European markets.
• Build scalable systems, processes, and playbooks that enable local country teams to deliver consistent commercial results independently while maintaining strong regional alignment.
• Act as a sparring partner to country teams by enabling knowledge transfer, performance scaling, and strategic alignment while respecting local market ownership.
• Lead strategic projects at the intersection of operations, commercial strategy, and execution, ensuring Europe-wide coordination, accountability, and business impact.

Business Commercial Excellence Expert leading regional strategy for European D2C business

Business Commercial Excellence Expert

Business Commercial Excellence Expert at Emma – The Sleep Company leading commercial strategy for European D2C business with a focus on operational excellence.

• Work closely with the Clinical Sales Manager to gain knowledge in all aspects of our business
• Train to be a da Vinci® Surgery technical and sales expert across all primary surgical specialties
• Support a specific region by maximizing the utilization of installed da Vinci® Surgical Systems
• Lead product demonstrations/in-services and sales activities

Clinical Territory Associate supporting da Vinci Surgical Systems sales and technical training

Clinical Territory Associate

Clinical Territory Associate at Intuitive focusing on supporting da Vinci Surgical Systems. Training in technical aspects initially, progressing to sales responsibilities after one year.

Technician

• Search for our listed products on various online marketplaces and retailer websites.
• Compare product details such as images, descriptions and specifications;
• Identify exact matches, close matches, or mismatches;
• Maintain accuracy and efficiency in product verification.

Product Matching Technician verifying e-commerce product listings.

Freelance Product Matching Technician

Product Matching Technician at Farfetch verifying e-commerce product listings via comparison with other platforms. Researching online marketplaces and ensuring accuracy of product details.

Coach

• Support a portfolio of clients in onboarding, adopting, and daily use of the MoveWORK platform;
• Train and advise users to help them fully leverage the features of our solutions;
• Analyze usage, identify areas for improvement, and implement actions to increase client engagement and satisfaction;
• Manage client requests and coordinate their resolution with the relevant teams;
• Build trusted relationships with your contacts and become their preferred partner in the success of their digital projects;
• Promote innovations and new platform features to your clients;
• Collect, analyze, and share user feedback to contribute to the continuous improvement of our products and services;
• Actively participate in creating and improving training materials, FAQs, and internal best practices.

Coach Performance Junior supporting B2B clients at MoveWORK Portugal

Junior Performance Coach

Coach Performance Junior role at MoveWORK Portugal supporting B2B clients in using the SaaS platform. Responsibilities include training users and ensuring customer satisfaction through engagement and trust.

• Prepare the production line
• Perform routine tasks related to cleaning the production line
• Operate machinery
• Carry out tasks associated with the role in accordance with internal and external standards
• Conduct environmental monitoring in the production area.

Production Technician in pharmaceuticals manufacturing at Hikma.

Lyophilized Production Technician

Production Technician managing pharmaceutical production tasks and ensuring compliance with safety standards at Hikma. Providing high-quality medication production while collaborating with a dynamic team in Sintra, Portugal.

Team Leader

• Executa as tarefas da função em estrita conformidade com os Procedimentos Operacionais Normalizados (SOPs)
• As Boas Práticas de Fabrico da empresa (cGMPs) e os requisitos da Food and Drug Administration (FDA)
• Responsável pela formação de novos colaboradores e pela respetiva documentação
• Realiza a limpeza/libertação da linha (line clearance)
• Garante que não permanecem produtos ou componentes estranhos na linha
• Efetua configurações (setup), resolução de avarias (troubleshooting) e mudanças de formato (changeover) em máquinas de inspeção e/ou outros tipos de equipamentos de inspeção
• Realiza a verificação de sistemas eletrónicos/de visão, mecanismos de codificação e/ou equipamentos
• Efetua todos os movimentos necessários no sistema X3 para o registo do lote
• Incluindo declarações de produto e devoluções
• Revê os livros de registo (logbooks) e a documentação gerada nas áreas de inspeção e embalagem a granel (bulk packaging)

Team Leader for Inspection at Hikma Pharmaceuticals in Portugal

Team Leader, Inspection

Team Leader for Inspection at Hikma Pharmaceuticals providing high-quality injectable medications. Responsible for ensuring compliance with operational standards and training new employees in a manufacturing environment.

French

• You will be a trusted partner in the planning and execution of new store openings across various European locations.
• You will assist in promoting the Independent Emma Store program through creative and effective marketing strategies.
• You will collaborate with logistics teams to manage order processes and maintain operational excellence.
• You will act as a key point of contact for external partners to streamline communication and facilitate project alignment.
• You will provide updates and coordinate with internal teams to ensure project milestones are met.

Intern supporting store openings and operations at Emma – The Sleep Company.

Retail Projects Intern, French Speaker

Intern supporting store openings and operations for Emma – The Sleep Company. Gaining experience in project management, marketing, and logistics within a fast-paced environment.

Customer Advisor

• Manage incoming requests from German-speaking B2B customers via phone, email, and chat
• Help business owners resolve technical challenges related to POS connectivity and payment processing
• Assist users with account administration and billing questions
• Document all client communications and technical problems in CRM
• Escalate complex issues to advanced support teams

German Speaking Customer Advisor assisting B2B clients remotely from Portugal

German Speaking Customer Advisor

German Speaking Customer Advisor assisting B2B clients with POS systems remotely from Portugal. Providing technical support via phone, email, and chat during rotating shifts.

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