Ecommerce

• With the goal of eCommerce site stability, the Ecommerce Engineer will perform the initial analysis of the incident or request to determine its severity and urgency.
• This will entail working in an agile environment with a high performing team and quickly responding to dynamic incidents and requirements.
• Responsible for designing, coding, testing and implementing solutions on time and within budget.
• This role will specialize in Front End Development.
• Analyze production trends and recurring UI issues to identify opportunities for stability and performance improvements
• Contribute to automation initiatives (monitoring, alerting, and Lights Out Testing) to reduce manual effort and improve detection
• Partner with the internal team to align UI enhancements with guest journey expectations
• Advocate for UI best practices, including accessibility, performance, and modern design standards
• Support release readiness activities, ensuring UI quality and risk mitigation prior to production deployments
• Drive continuous improvement initiatives across UI engineering and support processes
• Provide feedback into QE and development teams to improve defect quality, test coverage, and production readiness
• Translate solution designs into working code with minimal oversight from team members
• Develop and enhance UI components and storefront features across: Spartacus (Angular-based storefront) and/or Hybris Accelerator (JSP-based storefront)
• Integrate UI with Hybris OCC APIs (REST/JSON) to support seamless data flow
• Implement responsive, accessible (WCAG), and performant UI solutions
• Partner with backend teams to align UI components with service contracts and data models (JSON/Schema)
• Perform unit and integration testing along with perform tests and evaluations regularly to ensure data integrity
• Evaluate interrelationships between programs such as whether a change in one part of a program will cause an unwanted result in another part
• Assist in developing and documenting test cases and testing data requirements and expected results
• Maintain and update documentation of project code and technical processes following standards that are set by the team
• Manage the backlog of incidents and requests to be addressed by the support team
• Enhance existing applications on an as-needed basis and assist in the review of development issues
• Document programming problems and resolutions for future reference
• Provide day-to-day production support for SAP Commerce storefronts with a focus on UI and guest-facing issues
• Troubleshoot and resolve frontend defects, API integration issues, and performance bottlenecks
• Perform end-to-end issue tracing across UI, OCC services, and backend systems to determine severity and urgency
• Participate in incident triage, on-call rotations, and SWAT/command response models as needed
• Monitor and improve UI performance (page load times, Core Web Vitals, responsiveness)
• Ensure cross-browser compatibility and consistent user experience across platforms along with various device compatibility
• Support root cause analysis (RCA) and drive permanent fixes to reduce repeat incidents
• Collaborate closely with Production Support, QE, and Engineering teams to improve release quality and reduce production defects

eCommerce Engineer

• Own the end-to-end web strategy for major product, portfolio, and feature launches.
• Establish the vision, success metrics, operating model, and measurable business outcomes for web initiatives.
• Translate customer behavior and website-performance data into recommendations for product roadmaps, positioning, naming, and investment.
• Develop executive-ready narratives that connect web insights to strategic business decisions.
• Serve as the strategy hub across content, information architecture, design, development, SEO, AEO, ecommerce, delivery, and experimentation.
• Create a unified, prioritized web roadmap across multiple teams and workstreams.
• Lead customer-journey, funnel, page-strategy, and information-architecture decisions.
• Champion accessible, intuitive, trustworthy, and high-performing customer experiences.
• Define and oversee A/B and multivariate experimentation strategies.
• Identify opportunities to use AI for personalization, recommendations, content scaling, and workflow acceleration.
• Establish appropriate governance for AI-enabled content and customer-experience initiatives.
• Partner with design, engineering, analytics, marketing, ecommerce, retail, and product stakeholders.
• Lead creative agencies, development partners, systems integrators, and marketing-technology vendors.
• Develop outcome-based statements of work and hold external partners accountable for quality, speed, and measurable results.
• Guide global web experiences across multiple markets, languages, categories, and customer segments.
• Monitor Core Web Vitals, attribution, conversion, engagement, and other indicators of web-experience health.
• Influence senior leaders and resolve competing priorities through data-backed recommendations.

Principal Web Strategy – Digital Experience Lead

• Analyze customer behavior, conversion funnels, session recordings, and analytics to identify opportunities that increase conversion rate and revenue.
• Identify friction throughout the customer journey and recommend improvements based on behavioral insights, usability principles, and commercial objectives.
• Design conversion-focused product experiences in Figma that are ready for developer implementation and optimized for business performance.
• Optimize critical B2B eCommerce experiences including navigation, search, product discovery, product detail pages, cart, checkout, account workflows, and purchasing flows.
• Develop hypotheses for A/B tests and collaborate with developers and experimentation teams to validate improvements through data.
• Evaluate experiment results and continuously iterate based on customer behavior and business metrics.
• Partner closely with engineering and stakeholders to prioritize high-impact opportunities that improve customer experience and commercial performance.
• Maintain a consistent, professional, and trustworthy customer experience across a large product catalog.
• Independently identify optimization opportunities rather than waiting for design requests.
• Stay current on B2B eCommerce, customer behavior, conversion optimization, and product design best practices.

Freelance B2B eCommerce CRO, Product Designer

• Manage products, inventory, purchase orders, and operational data within the company's ERP system
• Maintain accurate product, inventory, and system records
• Coordinate data between the ERP system and Amazon Seller Central
• Identify and resolve data discrepancies and operational issues
• Generate reports and analyze data to support business decisions
• Learn and apply new software, tools, and processes efficiently
• Collaborate with team members to improve operational efficiency and workflows
• Perform other duties related to the position as assigned

Enterprise Resource Planning Specialist – E-Commerce

• Own help desk operations for Digital Experience while identifying approaches to maximize efficiency on intake and triage.
• Review, investigate, plan through, and resolve tier-3 level technical issues escalated from members.
• Serve as a key contributor in identifying, troubleshooting, and supporting the resolution of issues related to member-facing digital services.
• Support and advance departmental releases with Quality Assurance validation.
• Effectively support competing departmental priorities, while balancing day-to-day business operations.
• Maintain clear tracking and scripting for quality assurance on bug remediation and release testing.
• Collaborate and create internal release materials for visibility and peer support.
• Support Release calendar for platform, iOS, and Android changes. Undertake testing and validation across teams and provide quality assurance.
• Play an external-facing role reviewing and responding to App Store comments.
• Monitor the system’s uptime and performanceprepare written and verbal communications of system outages, and disseminate degradation of services to staff and management.
• Monitor, track, and report on all member and staff impacts regarding Digital Banking, including NPS/NES survey data from members and seek additional areas of the platform to provide augmentations and enhancements.
• Enhance digital experience by supporting project development, implementation, and iterative enhancements.
• Optimize quality assurance through automation and efficiency where possible.
• Perform other duties as assigned from time to time.

Digital Experience Analyst

• Builds and maintains effective long-term relationship and a high level of satisfaction with assigned client accounts.
• Interacts with clients and other departments to constantly improve operational standards and support client needs by contributing to strategic plans and reviews;
• Implementing production, productivity, quality, and customer service performance standards;
• Continually evaluating processes and procedures; making recommendations for process improvement and communicating to the client as appropriate;
• Providing training to clients as needed.
• Exercise judgment and make decisions that have positive operational impacts on the business line.

Digital Experience Client Advisor

• Lead the execution of the company's Direct-to-Consumer (DTC) eCommerce analytics strategy, aligning measurement capabilities, customer insights, and performance analytics with business growth, customer acquisition, retention, and revenue objectives.
• Manage, coach, and develop a high-performing analytics team, establishing priorities, driving professional growth, and fostering a culture of data-driven decision-making, innovation, and continuous improvement.
• Partner with eCommerce leadership and cross-functional stakeholders to translate complex data into actionable insights and strategic recommendations that influence digital investments, pricing, promotions, merchandising, customer experience, and business planning decisions.
• Drive advanced analytics initiatives including customer segmentation, cohort analysis, customer lifetime value (LTV) modeling, forecasting, predictive analytics, Marketing Mix Modeling (MMM), multi-touch attribution, and incrementality measurement to optimize business performance.
• Oversee the measurement and optimization of the end-to-end customer journey, including website performance, digital marketing effectiveness, conversion funnel performance, personalization initiatives, customer retention programs, and digital experimentation efforts.
• Establish and maintain enterprise reporting frameworks, executive dashboards, and key performance indicators (KPIs) that provide visibility into eCommerce performance, customer behavior, and marketing effectiveness across channels.
• Provide strategic oversight for web analytics platforms, tag management systems, data governance processes, measurement architecture, and privacy compliance to ensure accurate, scalable, and reliable data collection and reporting.
• Evaluate emerging technologies, industry trends, and competitive insights to continuously enhance analytics capabilities, improve decision-making, and identify opportunities for revenue growth and operational efficiency.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives.

Manager, eCommerce Analytics

• Own the full hiring lifecycle across all open roles.
• Source, screen, and manage candidates from application to offer.
• Build and improve recruiting processes, SOPs, and hiring infrastructure.
• Partner with hiring managers to attract top talent across creative, marketing, and operations.
• Manage multiple hiring processes simultaneously while ensuring a great candidate experience.
• Support people operations, onboarding, employee engagement, and retention initiatives.
• Implement AI tools and automation to improve recruiting and HR workflows.

Talent & People Lead – E-commerce Brand

• Formulate Omnichannel & Platform Strategy: Define the 3-to-5-year directional roadmap and immediate operational strategies across the My Verizon App, conversational messaging, and emerging technology platforms to drive growth, retention, and lifecycle experience goals.
• Govern Technology & Vendor Sourcing: Partner across Product, Experience Assurance (XA), and IT Engineering to co-author the multi-year technology enablement roadmap, acting as the strategic evaluator of third-party software agreements, platform licensing, and vendor partnerships.
• Drive Commercial & Ecosystem Growth: Formulate forward-looking sales strategies and long-range planning to identify, evaluate, and prioritize alternative commercial avenues and deep third-party digital ecosystem integrations (e.g., Amazon).
• Frame Upstream Structural Problems: Synthesize domestic and global competitor movements, customer insights, and global technology shifts to pinpoint structural vulnerabilities, solving deep architectural and journey friction before development pipelines begin.
• Establish Day-Zero Matrix Alignment: Engage seamlessly with Experience Assurance (XA) and product lines at inception to mandate up-front collaborative planning, coordinate early trade-offs, and lock in co-owned business outcomes and financial targets.
• Lead Capital & Wallet Optimization: Own the comprehensive capital and operational budget planning for the Digital and XA organizations, masterfully managing rigorous trade-off discussions and capacity constraints mapped to proof-of-capacity models.
• Formulate Value Realization & Influence: Oversee macro strategic OKRs and KPIs to systematically measure the business return on core investments, leading a high-performing strategy team that serves as the primary liaison to corporate leadership through data-driven executive narratives.

Senior Director, Experience, Digital Strategy, Planning

• Executes creative strategy and marketing campaigns for eCommerce across the BU
• Partners with media planning for campaigns, ensures brand consistency, and leads test-learn-scale initiatives
• Leads strategic initiatives/projects to advance the BU's eCommerce BX agenda
• Develops best practices for PDP content, retail media, and creative assets; maintains brand consistency across platforms
• Partners with Commercial, Insights, and Customer teams to translate insights into briefs and creative
• Coaches and develops the Performance Marketing Associate Manager

Brand Experience Manager – eCommerce

• Delivers analytics/KPIs (dashboards, spend optimization, etc.) to support decision-making
• Monitors daily sales, traffic, conversion, cost per qualified session, share, and media efficiency; flags risks and opportunities
• Optimizes retail media and trade spend ROI in partnership with Media and Agency partners
• Builds and maintains test-and-learn measurement frameworks; translates results into recommendations
• Partners with IT, Data Science, and Insights to ensure clean, integrated data and reliable dashboards

Associate Manager – Performance Marketing, eCommerce

• Lead the architecture, development, and continuous improvement of our Shopify Plus platform and supporting systems.
• Establish engineering best practices, maintain scalable architecture, and mentor developers across technical projects.
• Build and maintain custom Shopify themes, apps, checkout customizations, and third-party integrations.
• Develop scalable full-stack applications using modern frontend and backend technologies, including REST and GraphQL APIs.
• Optimize website performance, security, SEO, accessibility, and Core Web Vitals to deliver a fast and reliable shopping experience.
• Design and implement integrations with ERP, CRM, WMS, payment, shipping, and marketing platforms.
• Build automation and internal tools that streamline inventory, product management, fulfillment, and operational workflows.
• Improve the end-to-end customer experience by enhancing navigation, search, product pages, checkout, subscriptions, loyalty, and customer accounts.
• Use analytics, A/B testing, and customer insights to increase conversion rates and continuously improve the user experience.
• Partner with cross-functional teams to deliver scalable technical solutions that support business growth and operational efficiency.

Lead Full Stack Developer, DTC E-commerce

• Collaborate with a Product Manager peer to ensure project success.
• Facilitate regular meetings with partner teams for problem-solving.
• Achieve all project milestones based on the timeline.
• Prioritize team activities and drive resolution of project issues.
• Communicate project status to various partners, including senior leadership.
• Advise and carry out risk assessment and mitigation as needed.
• Maintain attention to detail while ensuring overall project progress.

Senior Ecommerce Product Manager

• Implement, test and maintain new user-facing functionality on our eCommerce platform
• Build scalable backend services and APIs that power our web applications
• Partner with other senior engineers to contribute to high level decisions about the architecture and design.
• Engage with Product Managers to make Jane's eCommerce storefront offerings sound, robust, and easy to use.
• Help communicate and implement best practices across the engineering team.
• Collaborate closely with Product Managers, Designers, and other Engineers through design reviews, feature planning, and code reviews.
• Identify and resolve performance bottlenecks.

Senior Software Engineer, eCommerce

• Lead the strategy, development, and optimization of website funnels and customer journeys designed to guide users toward key business goals, including deeper solution engagement, gated content downloads, form submissions, and video views.
• Monitor user behavior and site engagement daily using tools such as Contentsquare, GA4, Optimizely Experimentation, and Siteimprove to identify opportunities to improve user paths, remove friction, and increase conversion.
• Develop and execute A/B testing and personalization strategies using Optimizely Experimentation to improve page performance, content relevance, and user engagement.
• Build repeatable prompt-based workflows that help the web team move faster while maintaining human review, brand governance, quality assurance, and compliance standards.
• Own the digital storytelling strategy for Unisys.com, ensuring content, design, navigation, personalization, and search experiences work together to create cohesive narratives that guide buyers from initial discovery through deeper engagement and conversion.
• Partner with Content Marketing and Solution Marketing teams to establish content journey frameworks that map assets, pages, videos, client stories, and gated resources to key stages of the buyer journey.
• Oversee the web publishing team of two, providing day-to-day guidance, prioritization, quality assurance, and support for website updates, landing pages, campaign pages, and ongoing publishing needs.
• Establish and manage systems to monitor site content freshness, identify stale or outdated content, and ensure priority pages remain accurate, relevant, and aligned to business needs.
• Collaborate with the Search team to ensure the website is built and maintained with both traditional SEO and AGEO best practices in mind.
• Use Siteimprove and related tools to monitor core web vitals, accessibility, broken links, page errors, performance issues, and overall site quality.
• Work with technical and publishing teams to improve page load times, reduce errors, and ensure web experiences are optimized across desktop, mobile, and tablet devices.
• Partner with analytics stakeholders to define KPIs, build reporting frameworks, and share insights on web journey performance, conversion paths, experiment results, and optimization opportunities.
• Support the development and optimization of campaign landing pages, solution pages, gated content experiences, video pages, and other digital touchpoints.
• Translate user behavior insights into actionable recommendations for content, design, UX, search, and campaign improvements.
• Maintain strong governance around web publishing standards, QA processes, taxonomy, tagging, tracking, and content lifecycle management.
• Stay current on trends and best practices in web strategy, experimentation, personalization, UX optimization, digital analytics, and B2B website performance.
• Prepare and present recommendations, performance updates, test results, and optimization roadmaps to stakeholders and leadership.

Senior Manager, Digital Experience

• Drive new-logo revenue growth by identifying, pursuing, and closing new BPO/CX partnerships within Retail and E-commerce companies
• Own the full sales cycle — from prospecting and pipeline generation through solutioning, proposal development, and contract close
• Partner closely with Solutions, Delivery, Marketing, Finance, and Executive Leadership to build compelling, compliant, and commercially sound offers
• Represent Qualfon at industry conferences, trade shows, and networking events

Vice President, Business Development – Retail, E-commerce

• Translate business initiatives into epics, features, and user stories
• Write detailed, development-ready acceptance criteria
• Document business rules, functional requirements, risks, and success metrics
• Map customer journeys and operational workflows to identify improvements
• Partner with Product, Engineering, UX, and business stakeholders
• Support intake and prioritization by assessing impact and value
• Ensure teams receive complete, actionable requirements

eCommerce Requirements Analyst

• Analyze customer behavior, website analytics, session recordings, and performance data to proactively identify conversion barriers and revenue opportunities.
• Develop UX hypotheses and recommend improvements designed to increase conversion rate, revenue per visitor, average order value, and other key eCommerce KPIs.
• Design high-quality, conversion-focused user experiences and interfaces in Figma that are clearly structured, documented, and ready for developer implementation.
• Optimize critical eCommerce experiences, including navigation, search, category and product pages, cart, checkout, calls to action, product discovery, and other key customer journeys.
• Partner closely with developers and the A/B testing team to turn UX hypotheses into measurable experiments.
• Design variations for A/B and multivariate testing and iterate based on quantitative results and customer behavior.
• Use tools such as Google Analytics, Microsoft Clarity, Hotjar, or similar platforms to understand customer behavior and support design decisions with data.
• Evaluate experiment results and translate findings into actionable recommendations for future optimization.
• Ensure the website maintains a professional, polished, corporate, and trustworthy experience that builds customer confidence throughout the purchasing journey.
• Maintain consistency across design systems, components, layouts, and interaction patterns while continuously identifying opportunities for improvement.
• Work independently to identify and prioritize high-impact opportunities rather than relying solely on assigned design requests.
• Stay current on eCommerce UX, conversion optimization, experimentation, and usability best practices and apply relevant insights to RestaurantSupply.com.

Freelance eCommerce CRO, UX/UI Designer

• Own and manage a portfolio of software maintenance and subscription renewal opportunities.
• Drive retention, expansion, upsell and cross-sell revenue while consistently achieving or exceeding quota.
• Build trusted relationships with customers, partners, and key decision-makers to maximize customer value and long-term retention.
• Collaborate with Sales, Customer Success, Finance, Legal, and other internal teams to successfully execute renewal strategies.
• Maintain accurate forecasts, opportunity records, and contract data within CRM systems.
• Share best practices and act as a resource for teammates by helping improve team performance and renewal outcomes.

Renewal Account Manager – Digital Experience

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership
• Develop in-depth analysis to identify the root cause of a client’s sourcing, contracting, licensing, negotiation or vendor management barriers
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Research, analyze and predict market, pricing, licensing and commercial negotiation trends to provide actionable sourcing and contract insights
• Provide clients and prospects with actionable advice aligned to sourcing strategy, contract structure, negotiation planning, licensing optimization and Digital Experience Platform commercial decision making
• Create and deliver high value presentation materials on and off stage for Gartner events
• Support BTI and Sales by providing sales support
• Actively participate in innovation, ideation, and research discussions
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly

Ecommerce jobs in United States

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