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Vice President, Business Development – Retail, E-commerce
QualfonVP of Business Development driving new-logo revenue growth by closing BPO/CX partnerships in Retail and E-commerce for Qualfon. Managing the full sales cycle and collaborating internally to win new business.
Posted 7/20/2026full-timeRemote • Colorado • 🇺🇸 United StatesLead💰 $150,000 - $175,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in driving revenue growth through BPO and CX partnerships, with a strong focus on Retail and E-commerce sectors. Capable of managing the full sales cycle while collaborating with cross-functional teams to develop compliant and commercially viable solutions.
Highest-signal resume keywords
BPO SalesCX PartnershipsRetail SalesE-commerce SalesExecutive-Level Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementPipeline GenerationProposal DevelopmentDeal StructuringPricing Strategy
Soft Skills
NegotiationStakeholder ManagementCommercial Acumen
Tools & Technologies
Contact Center OperationsDigital ChannelsBack-Office Services
Industry Keywords
BPOCXManaged ServicesRetailE-commerce
About the role
Key responsibilities & impact- Drive new-logo revenue growth by identifying, pursuing, and closing new BPO/CX partnerships within Retail and E-commerce companies
- Own the full sales cycle — from prospecting and pipeline generation through solutioning, proposal development, and contract close
- Partner closely with Solutions, Delivery, Marketing, Finance, and Executive Leadership to build compelling, compliant, and commercially sound offers
- Represent Qualfon at industry conferences, trade shows, and networking events
Requirements
What you’ll need- 10+ years of experience in BPO, CX, or managed services sales
- Proven success selling into Retail and E-commerce organizations
- Executive-level communication, negotiation, and stakeholder management skills
- Strong commercial and financial acumen, including deal structuring and pricing strategy
- Familiarity with contact center operations, digital channels, and back-office services
Benefits
Comp & perks- Medical
- Dental
- Vision
- Employee Assistance Program
- Life and Accidental Death & Dismemberment
- Short Term Disability
- Long Term Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Protection
- Pet Insurance
- 401k
- Paid Time Off (PTO)