Compliance

• Provide extensive end to end telephone support on complex highly regulatory products and processes for RBC clients and sales/operations partners
• Demonstrate a long-term perspective in addressing client concerns.
• Take ownership and accountability for crucial conversations and the resolution of complex issues which may be outside of policy/process/procedural guidelines in order to satisfy the client needs/client escalation, as applicable.
• Refer to manager where applicable in accordance with established client escalation protocol
• Focus on attaining established benchmarks for complex and specialized client activities, transactions and/or processes, contributing to achievement of business specific Client Service Commitments (CSC’s) and/or Service Level Agreement (SLA)
• Utilize deep knowledge and experience of diverse RBC products, process, service and support systems/applications required to process complex and/or specialized RBC client transactions and/or investigations
• Take full accountability for quality and accuracy of day to day job responsibilities, tasks and activities ensuring a balanced focus on client experience, efficiency and effectiveness and operational risk and compliance
• Maximize the use of technology available, maintain data integrity, document all relevant client service interactions in corporate memory and enable continuity of client service (including client de-markets) by documenting details of client interactions in most appropriate system (e.g. CART, TSYS etc.)
• Understand and accept change as it relates to the role and commit to continuous improvement and it’s alignment to achieve client and business strategies
• Engage and enable cross skilling, training and/or role hybridization activities on the team understanding the value and importance of continuous learning and an innovative workforce

Operations Officer – Regulatory Services

• Inform and continue to build the Compliance & Licensing team
• Define, develop and deliver strategies in the expansion of the compliance program
• Mentor, coach, and monitor your team to ensure priorities and objectives are met
• Identify and mitigate risks through compliance functions
• Oversee licensing functions for licensed facilities
• Provide leadership by utilizing a broad knowledge of policies, programs and legislation

Manager, Licensing – Compliance

• Lead the FATCA/CRS compliance program aligning with the RBC Regulatory Compliance Management (RCM) Framework
• Support the development, maintenance and management of RBC’s Enterprise FATCA/CRS Policy and Control Standards
• Identify, escalate and oversee remediation of issues as appropriate
• Maintain FATCA and CRS regulations inventory, tracking regulatory changes, updates to law or guidance, and associated action items to ensure timely and complete implementation across the enterprise
• Establish and implement formal training and communication strategies to ensure FATCA and CRS laws, rules and regulations are well-socialized and understood
• Provide the team with support on strategic projects and program governance activities
• Maintain strong relationships with internal and external stakeholders to drive collaborative solutions

Senior Manager, FATCA/CRS Compliance

• Work with DV technologist or Compliance engineer on regular projects or special request assigned.
• Support on the Design Validation or Compliance testing setup
• Conduct the test following the test plan (under the supervision of the assigned engineer)
• Continuously learn the safety/EMC standards assigned (be able to apply the right testing procedure and Criteria)
• Support for the 3rd party lab testing setup
• Analyze the test data and provide the feedback to our internal customers.
• Work on the test plan / report documentation.
• Attend the safety audit or lab supporting tasks.
• Contribute to the culture of continuous improvement & 5S within the organization.

Compliance Co-op Intern

• Oversee the pharmacovigilance compliance framework for safety reporting across patient support, pharmacy, and infusion clinic operations, ensuring alignment with agreements, regulations, and internal procedures.
• Lead and maintain a risk-based quality control program for pharmacovigilance intake and reporting, including sampling, review criteria, performance benchmarks, and monitoring.
• Oversee quality reviews of adverse event and product complaint records to ensure timeliness, completeness, accuracy, regulatory compliance, documentation quality, and privacy adherence.
• Monitor compliance metrics, quality trends, deviations, and operational risks, and prepare reports for quality and governance review.
• Lead investigations into pharmacovigilance deviations, reconciliation discrepancies, procedural non-compliance, and documentation issues using root-cause analysis methodologies.
• Assess the impact of quality issues on patient safety, data integrity, regulatory obligations, and contractual commitments.
• Develop, assign, monitor, and evaluate CAPAs to ensure accountability, timely completion, effectiveness, and escalation of unresolved issues.
• Notify manufacturer partners of reportable deviations and compliance concerns in accordance with contractual requirements and escalate significant risks to quality and pharmacovigilance leadership.
• Oversee the development, review, and maintenance of pharmacovigilance training materials and ensure personnel are qualified before performing safety reporting activities.
• Deliver training, coaching, and awareness sessions to operational, clinical, pharmacy, and cross-functional teams.

Associate Manager, PV Compliance – Excellence

• The Regulatory Coordinator (Coordinator) plays a key the planning, scheduling, tracking and reporting of all regulatory management projects and resources.
• The Coordinator plays an integral role in supporting the continuous improvement of the processes, tools, and templates used by Regulatory Affairs.
• The Coordinator provides administrative support to the Regulatory team, including scheduling and logistics, document and information distribution, report collation, and communication support.
• The Coordinator supports technical documentation production, design, review and management at the BCER.
• The position requires a broad awareness and understanding of the BCER’s various operational business areas as well as the organization’s corporate strategic direction.

Regulatory Coordinator

• Complete various technical licensing work scopes in Canada, including new reactor licensing for the BWRX-300 Advanced Nuclear Project
• Participate in tasks associated with the nuclear regulatory review process with the Canadian Nuclear Safety Commission (CNSC) applicable to civil structural design, seismic/geotechnical analyses for the BWRX-300
• Support preparation and submittal of Preliminary Safety Analysis Report (PSAR), Pre-Operational Safety Analysis Report (POSAR) and Final Safety Analysis Report (FSAR) documentation
• Conduct technical and licensing presentations to CNSC staff regarding BWRX-300 license applications and coordinate and prepare responses to the customer or regulator

Senior Licensing Specialist – Civil, Regulatory Affairs

• Exercise examiner authority under the Insurance Act and conduct investigations and regulatory activities related to insurer market conduct.
• Serve as a key point of contact for consumers and stakeholders — responding to inquiries and complaints about insurance rules, policies, rights, and the complaints process.
• Provide regulatory advice and decision support to management, and prepare reports, briefings, and correspondence for senior leaders.
• Support development of bulletins and industry guidance and respond to requests for insurance information.

Compliance Officer

• Responsible for the day-to-day activities and delivery of Global Regulatory Affairs support services.
• Role will include management of clinical trial applications to Competent Authorities, Ethics Committees and Regulatory Agencies.
• Research, review and reporting on applicable global regulations and requirements.
• Develop stakeholder tools, process/document regulatory risk assessments.
• Provide support, expertise and represent the unit with other functional units, sponsors, researchers and/or regulatory authorities.
• Ensure high quality, timely service delivery processes are maintained in accordance with corporate, industry and regulatory standards and guidelines.
• May be required to coach peers and/or provide input for staff performance reviews.

Regulatory Affairs Specialist – North America

• Help update procedures and assist with compliance-related tasks like risk assessments and policy reviews.
• Help prepare compliance reports, reporting dashboards and build trackers using Excel or Python to make reporting easier and faster.
• Attend meetings to learn about compliance risks and trends, take notes, and help share updates with the team.
• Support testing and monitoring tasks across different business areas like digital, lottery, and Land Based Gaming.
• Run reports from data systems and help automate processes using Excel or Python to save time.
• Assist in creating and improving process maps and documentation for compliance workflows.
• Work closely with the governance manager on reporting and tracking compliance issues.
• Work with subject matter experts (SMEs) to support their compliance activities. Assist in monitoring any compliance or regulatory audit issues and provide help in developing remediation plans.

Compliance Intern

• Serve as subject matter expert on consumer protection, payment regulations and related financial regulatory requirements
• Support execution of risk controls related to safeguarding, operational risk and program governance under the Retail Payments Activities Act (RPAA)
• Provide regulatory advice to Product, Legal, Risk, and Operations teams on new initiatives and business changes
• Interpret regulatory developments and translate them into actionable business guidance
• Support regulatory examinations, inquiries, and supervisory engagement
• Oversee required Canadian regulatory reporting and ensure timely, accurate submissions
• Prepare compliance updates for senior leadership and risk governance forums
• Support preparation of materials for executive and Board-level committees
• Maintain documentation evidencing regulatory compliance and program effectiveness
• Lead the Canada compliance risk assessment and periodic refresh processes
• Evaluate control effectiveness and recommend enhancements where gaps are identified
• Review monitoring outputs and provide expert-level guidance on issue disposition
• Escalate material compliance risks appropriately within global governance structures
• Maintain and enhance Canada-specific policies, procedures, and control documentation
• Support development of compliance monitoring activities aligned to local risk exposure
• Partner cross-functionally to ensure remediation efforts are implemented effectively

Compliance Lead

• Responsible for managing existing quality agreements between Pharmascience and its various partners
• Draft, negotiate quality clauses with partners, and obtain approval for quality agreements
• Maintain quality agreements with the relevant partners
• Amend agreements according to business needs
• Administer PMS establishment licences in line with business developments
• Coordinate activities with Health Canada and foreign sites to obtain required documentation
• Support product launches and business initiatives such as audits and inspections
• Participate in continuous improvement projects

Supplier Compliance Specialist – Temporary (12 months)

• Develop and execute strategies that align Instacart's compliance goals with broader business priorities, proactively identifying and addressing regulatory risks before they become escalations.
• Ensure alignment across technical and non-technical teams, and serve as the critical escalation point for high-stakes regulatory decisions.
• Lead, coach, and mentor a team of Regulatory Ops and Program Managers while remaining actively embedded in the work, owning key workstreams and initiatives alongside your team.
• Lead and advocate for the Regulatory Operations team and broader Operations org by driving alignment on high-priority legislative initiatives and building strong relationships throughout the organization.
• Partner closely with Policy & Government Affairs, Legal, Product & Engineering, Business Development, and Operations to drive seamless communication, proactive alignment, and consistent delivery of compliance outcomes across all regulatory initiatives.
• Oversee the coordination, implementation, and monitoring of regulatory initiatives, ensuring on-time delivery of compliance objectives. Own executive-level communication on the status, risks, and business implications of critical regulatory activities.
• Build and continuously improve the operational frameworks, workflows, and tooling that scale the team's impact — including automation, audit processes, and the systems that keep Instacart ahead of long-term compliance risk, including as we scale into international markets.

Senior Manager, Regulatory Operations

• Monitor the internal control system
• Ensure that supervisory controls are completed, and be responsible for execution quality
• Complete certain supervisory controls and reporting
• Liaise with relevant Desjardins components
• Support the senior compliance officer in monitoring activities for the distribution of investment products and reporting, if applicable
• Manage activities related to operational risk, including risk and control self-assessment
• Help managers identify and implement corrective measures
• Ensure that activities related to money laundering and terrorist financing legislation (PCMLTFA) are carried out

Control, Risk and Compliance Analyst

• Compile, examine, enter, review and monitor driver and equipment records: both physically and electronically
• Obtain and review the NSC Carrier Profile
• Properly identify, summarize and document the critical information including convictions, collisions, and CVSA inspections
• Obtain upon-hire, post on-road violation, and bi-annual abstracts as required for all drivers employed
• Review abstracts, report driver license issues and generate follow-up documentation for added monitoring as required
• Provide internal technical expertise and act as a training resource for staff, as required
• Explain legislation, policies and procedures in a straightforward and professional manner
• Conduct on-going internal audits on safety, driver, hours of service and vehicle documentation
• Support weekly gate checks on drivers and vehicles when leaving the yard
• Assist in the development and updating of documentation and processes (policies, procedures, education material, etc.)
• Develop and complete NSC related safety meetings and toolbox topics, as well as conduct NSC Spot Checks while on site

Transportation Compliance Coordinator

• Monitor and track changes to applicable laws, regulations, permits, and regulatory guidance relevant to Enbridge operations.
• Provide operational support, troubleshooting, and data maintenance for compliance systems (Enablon) and enterprise tools (e.g., Power BI, Teams, Power Apps).
• Track regulatory commitments and compliance tasks, ensuring deadlines are met and risks are escalated appropriately.
• Support permit acquisition tracking and review project permit requests for completeness and accuracy.
• Maintain compliance data quality, including entry and validation within Encompass (Enablon).
• Assist with compliance audits, internal reviews, and self-assessments, including evidence collection and control testing.
• Prepare reports, dashboards, and summaries to provide insights on compliance performance, risks, and trends.

Senior Analyst, Ethics & Compliance

• Manage quality agreements: draft and negotiate quality clauses with partners and obtain approval of quality agreements.
• Maintain quality agreements with the relevant partners.
• Coordinate activities with Health Canada and foreign sites to obtain the documentation required to add or retain sites on the designated licence.
• Support product launches and business initiatives such as audits and inspections.
• Participate in continuous improvement projects.

Supplier Compliance Specialist – Temporary

• Lead the Risk and Compliance Function: Provide direction, structure, and oversight to ensure effective execution of all compliance and risk initiatives.
• Identify, Assess, and Mitigate Risks: Partner with teams to proactively identify, assess, and address operational, IT, and data privacy risks.
• Collaborate Cross-Functionally: Work with developers, customer support, and team leads to close gaps and implement effective risk mitigation strategies.
• Build and Improve Compliance Frameworks: Develop, maintain, and continuously enhance frameworks, processes, and procedures aligned with evolving standards and regulations (PIPEDA, COPPA, GDPR).
• Strengthen Software Security: Lead and support software updates to improve security controls and maintain regulatory compliance.
• Lead Audits and Assessments: Coordinate third-party audits and conduct internal assessments, including SOC 2 and PCI DSS.
• Manage Security Incidents: Oversee incident response, including investigation, reporting, communication, and remediation.
• Report and Communicate: Prepare and present clear compliance reports and documentation for internal and external stakeholders.
• Deliver Training and Awareness: Promote a strong culture of data security through training and team enablement.
• Lead and Develop the Team: Mentor team members, support their growth, and build accountability within the function.
• Engage with Clients and Vendors: Act as a key point of contact to meet security and compliance requirements.

Risk and Compliance Team Lead

• Supports the development and implementation of enterprise privacy policies, standards, and workflows
• Leads and supports program-related projects and change-related activities
• Assists senior level team members with tasks and assignments as needed
• Functions as an enterprise privacy program SME
• Represents Global Privacy on global projects and initiatives
• Coordinates and performs analysis on complex concepts that may require in-depth research and interpretation and provide sustainable solutions
• Collaborates with all areas of the organization to ensure efficient implementation and maintenance of the enterprise privacy program and operating model
• Oversee enterprise privacy control monitoring and related reporting

Manager, Global Privacy Compliance

• Own the maintenance of the Enterprise Risk Register against corporate appetite, while executing our end-to-end response framework for regulatory incidents and breaches.
• Project-manage internal and independent compliance reviews to drive the Management Action Plan (MAP), and lead information-gathering packages for FINTRAC, the Bank of Canada, partner banks, and our Revenu Québec MSB license.
• Act as the internal subject matter expert on the Retail Payments Activities Act (RPAA/RPAR) and PCMLTFA frameworks—tracking deadlines, escalating breaches, drafting impact assessments for the CAMLO, and partnering with 1LoD stakeholders on change-management and Management Information System (MIS) initiatives.
• Maintain an audit-ready compliance culture by coordinating our standardized training delivery, tracking completions within 5 business days, and deploying targeted remedial modules when operational incidents occur.

Compliance jobs in Canada

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