Senior Manager, Regulatory Operations

Instacart

Senior Manager overseeing Regulatory Operations team at Instacart. Developing compliance strategies and leading a team to manage regulatory initiatives efficiently.

Posted 7/1/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$168,000 - CA$177,500 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute strategies that align Instacart's compliance goals with broader business priorities, proactively identifying and addressing regulatory risks before they become escalations.
Ensure alignment across technical and non-technical teams, and serve as the critical escalation point for high-stakes regulatory decisions.
Lead, coach, and mentor a team of Regulatory Ops and Program Managers while remaining actively embedded in the work, owning key workstreams and initiatives alongside your team.
Lead and advocate for the Regulatory Operations team and broader Operations org by driving alignment on high-priority legislative initiatives and building strong relationships throughout the organization.
Partner closely with Policy & Government Affairs, Legal, Product & Engineering, Business Development, and Operations to drive seamless communication, proactive alignment, and consistent delivery of compliance outcomes across all regulatory initiatives.
Oversee the coordination, implementation, and monitoring of regulatory initiatives, ensuring on-time delivery of compliance objectives. Own executive-level communication on the status, risks, and business implications of critical regulatory activities.
Build and continuously improve the operational frameworks, workflows, and tooling that scale the team's impact — including automation, audit processes, and the systems that keep Instacart ahead of long-term compliance risk, including as we scale into international markets.

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Public Policy, Law, or a related field
10+ years of experience in strategy, operations, regulatory/compliance operations, program management, consulting, or a related field, with a demonstrated ability to lead high-impact, cross-functional programs
2+ years of experience managing and developing direct reports, with a focus on driving the team to results and fostering individual growth
Proven ability to drive alignment across cross-functional stakeholders in fast-paced, ambiguous environments
Strong process development and operational excellence skills, with a track record of building scalable systems and frameworks from scratch
Exceptional written and verbal communication skills, with the ability to distill complex regulatory and operational issues for senior audiences
Analytical and data-driven decision-maker with strong problem-solving instincts
Proficiency with AI tools (e.g., Claude, ChatGPT, Copilot) and a demonstrated ability to integrate them into day-to-day workflows.

Benefits

Comp & perks

Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
Offers may vary based on many factors, such as candidate experience and skills required for the role.
This role is eligible for a new hire equity grant as well as annual refresh grants.

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Hard Skills & Tools

Regulatory Strategy DevelopmentProgram ManagementOperational FrameworksData AnalysisRisk Management

Soft Skills

Exceptional CommunicationProblem-SolvingRelationship BuildingCoaching and Mentoring