Communications

• Handle complex technical challenges, lead UC implementations, and oversee platform upgrades
• Ensure optimized communication services across the enterprise
• Develop and deploy UC solutions, including VoIP, SIP, and cloud-based communication platforms
• Lead engineering designs and technical refresh projects that directly impact mission success
• Collaborate with vendors, service providers, and IT teams to ensure smooth UC operations
• Work closely with security teams, network engineers, and support staff to improve system integration
• Troubleshoot system failures and accessibility issues
• Draft Standard Operating Procedures (SOPs) for UC operations
• Develop and maintain knowledge base articles, handling 'how to' inquiries
• Perform system upgrades and apply upgrades and patches to Cisco Unified Communications Manager (CUCM) and IOS upgrades on UC systems
• Support UC Knowledge Management (KM) by entering solutions into the knowledge database
• Make recommendations to enhance efficiency in UC monitoring, management, and overall operations
• Implement emerging UC technologies
• Apply security protocols, encryption, and compliance with industry standards (NIST, DoD security guidelines, STIGs)
• Work independently in remote locations, functioning as a primary engineering and network troubleshooting resource
• Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff
• Conduct root cause analysis
• Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs)
• Mentor junior staff, provide leadership in UC implementations, and optimize system performance
• Participate in project management for major upgrades and refresh cycles

Unified Communications Engineer

• Maintain our Corporate Communications editorial calendar, ensuring communications are timed and sequenced to maximize impact
• Support employee-facing communications, drafting, editing and aligning stakeholders on messaging
• Support DEIB (Diversity, Equity, Inclusion, and Belonging) event programming at 5+ offices, focusing on engaging both our corporate and hourly/frontline workforce
• Assist with maintaining internal communication channels, including updating intranet pages, monitoring engagement and organizing content
• Create, audit and track Google Groups to ensure accuracy and proper permissions
• Keep a pulse on communications channels to ensure clarity and consistency, and to gauge employee sentiment
• Ensure digital displays at our 5+ offices are updated and displaying the intended content, aligning local communications with corporate messaging
• Help define and reinforce communications standards to improve clarity and reduce noise
• Assist with onboarding internal stakeholders onto our communications platforms, including the company intranet, our translation and digital signage vendors, etc.

Internal Communications Associate

• Serve as a trusted strategic advisor to executive and senior leadership across the organization.
• Drive the national reputational strategy for Nemours Children’s Health while partnering with regional and enterprise leaders.
• Lead Nemours Children’s earned media, external communications, and integrated campaign strategies.
• Shape and drive a national reputation strategy for Nemours Children’s Health.
• Define the organization’s core external narrative and position Nemours as the leading voice in children’s health.
• Lead external positioning for executive, clinical service line, research innovation, and population health priorities.
• Develop awards and recognition strategies that advance institutional visibility and influence.
• Identify emerging reputation opportunities and risks, and provide strategic counsel.
• Lead a proactive media relations strategy that positions Nemours as an authoritative source for national and regional media.
• Build and maintain relationships with journalists and media outlets.
• Develop pitches, press materials, media briefings, and expert source programs for high-quality coverage.
• Partner to develop integrated strategy, content architecture, and editorial direction of externally facing media.
• Design and lead integrated external communications campaigns for major initiatives.
• Develop measurement plans for external initiatives and champion the shift in measuring communications success.

Director, Enterprise External Communications

• Craft engaging and clear copy for diverse platforms such as letters, web pages, emails, landing pages, videos, online campaigns, scripting and customer-facing chatbots.
• Ensure communications align with the company’s strategic goals, boost engagement and self-service objectives to foster lifelong customers, and comply with our established brand and style guidelines.
• Review and approve all borrower communications to ensure clarity, tone, compliance, and alignment with brand standards.
• Recommend revisions to existing communications to ensure unified and consistent content, tone, voice, style and branding across borrower-facing channels.
• Develop borrower-facing communication strategies that align with brand voice, business priorities, and customer experience goals.
• Collaborate with other business units to improve personalization to meet the objectives for each communication piece and maximize effectiveness.
• Analyze customer feedback trends from internal and third parties and recommend enhancements to email clarity, organization, and tone using customer feedback and engagement data.
• Build and foster cross functional collaborative relationships with stakeholders from across the organization to drive connection and communication.
• Maintain and evolve communication templates and style guides in partnership with brand and legal teams.
• Partner with internal teams such as Call Center Operations, Digital & Web, Investor Services, Loan Originations, Corporate Communications, Legal/Compliance and Client Relations to ensure messaging supports operational and strategic objectives.

Manager, Customer Communications

• Lead and oversee strategic communications planning and implementation for CEO communications.
• Develop and execute strategies that advance the CEO’s priorities and strengthen engagement with key audiences.
• Counsel and support senior leadership with communications directives and executive positioning.
• Create strategies that employ communications tactics such as personalized CEO communications.
• Measure the effectiveness of communications strategies to ensure objectives are met.
• Develop and implement complex communications plans in support of business objectives.
• Build trusted relationships and work horizontally with business leaders and stakeholders.

Senior Communications Manager

• Design and print communication materials such as bulletins, fliers, and postcards
• Organize email campaigns in Constant Contact and update email lists as needed
• Perform basic editing of sermon audio each week
• Update website content, primarily by removing previous events
• Manage other office projects such as mailings, creating promotional material, or special emails

Part-Time Communications Assistant

• Provide administrative support for consumer digital campaigns, including email and owned-channel initiatives.
• Manage campaign setup, tracking, and reporting using Adobe Campaign and Salesforce Marketing Cloud.
• Compile and maintain campaign performance reports and metrics using Excel.
• Create clear PowerPoint presentations to communicate campaign insights to stakeholders.
• Organize and maintain the Consumer Communications library, ensuring easy access to campaign records and resources.
• Document and maintain campaign processes, calendars, and workflows for consistency.
• Collaborate with the Consumer Communications team to meet campaign timelines and approvals.
• Serve as a key point of coordination between various teams for campaign execution queries.
• Offer general administrative support for meetings, materials, and project coordination as needed.

Coordinator, Communications – Temporary

• Own ActBlue's comprehensive internal communications strategy — defining KPIs, goals, benchmarks, and success metrics for the function, and driving accountability against them
• Lead both strategic direction and hands-on production, setting the framework for organizational communications while personally executing high-impact content including executive messages, all-staff meeting materials, and the internal newsletter
• Own production and strategic direction of ActBlue's internal newsletter, including content strategy, editorial calendar, and channel standards that engage, inform, and inspire staff while advancing organizational objectives
• Define and maintain standards for all internal communication channels (Slack, email, Confluence), including editorial calendars, style guidelines, and quality benchmarks
• Lead content development and set the strategic direction for quarterly virtual All-Staff Meetings (200+ attendees), independently translating organizational objectives into compelling programming that drives employee engagement
• Partner closely with People & Culture to support change management communications and employee experience goals, ensuring organizational changes are communicated effectively across the workforce
• Own 25% of content creation for annual in-person All-Staff Retreats, producing programming that strengthens organizational culture and connection across the distributed workforce
• Prepare and counsel Executive Leadership Team members directly for internal communications events and high-stakes situations, providing strategic guidance and proactively identifying issues before they escalate
• Serve as the top-level escalation point and subject matter expert on internal communications for all staff, managers, and leaders — and as a key thought partner for senior leaders and the executive team
• Champion diversity, equity, and inclusion in all communications, working closely with DEI leadership to ensure inclusive messaging, authentic representation of lived experiences, and accessibility considerations for remote and distributed staff across all demographics
• Receive advance, confidential briefings on contemplated organizational changes, restructurings, and workforce actions prior to union notice, including the underlying business rationale and labor strategy, in order to develop communications sequencing that protects bargaining leverage and legal notice timelines
• Define and drive communication effectiveness metrics, using data to continuously refine strategy and demonstrate the impact of the internal communications function to leadership

Principal – Internal Communications

• Lead multi-channel communication strategies to effectively engage members across communities
• Establish standards, tools, and best practices to ensure consistent, high-quality communications
• Partner with community leadership to enhance member engagement and communication effectiveness
• Monitor member feedback and communication performance to inform continuous improvement
• Develop and execute national marketing campaigns and program launches
• Ensure alignment of all marketing materials with brand standards
• Partner with operations teams to drive member participation, engagement, and revenue
• Identify opportunities to enhance the overall member communication and marketing experience
• Lead and manage key marketing and communication initiatives, including digital platforms and publications
• Ensure consistency and quality of content across community websites and communication channels
• Collaborate cross-functionally to deliver integrated marketing and communication strategies
• Support training and development of teams on brand standards and marketing expectations
• Establish and share best practices to drive operational excellence and efficiency

National Manager – Member Marketing, Communications

• Advise and support Medicare Advantage and Part D health plan clients on member experience and communications strategies
• Serve as a strategic advisor to PBM Medicare health plan clients on Stars improvement initiatives
• Partner with account teams and clients to align Stars strategy, benefit design and member communications
• Deliver executive-level insights and recommendations through presentations and strategic engagements
• Design and optimize member-facing communications that are CMS compliant and behaviorally effective
• Translate complex regulatory, clinical and pharmacy dynamics into clear language
• Support development of multi-channel engagement strategies
• Apply AI-enabled tools to optimize communications
• Leverage performance data to identify gaps in communication effectiveness

Senior Manager, Medicare Strategic Communications

• Drive audience growth, engagement, retention, and revenue opportunities
• Create and lead thought leadership campaigns
• Position people, content, and programming externally
• Drive external reach and audience growth
• Connect visibility to engagement, retention, and revenue

Manager, External Communications, Marketing

• Assess new feature requests, changes, and initiatives for business value, scope, effort, risk, dependencies, and delivery impact.
• Support portfolio intake, triage, prioritization, and governance processes across multiple streams of work.
• Partner with business, product, and technology leaders to support planning, sequencing, and trade-off decisions.
• Coordinate across teams to manage cross-functional dependencies, blockers, and readiness for delivery.
• Provide coaching and guidance to delivery teams and Scrum Masters to strengthen planning, execution discipline, and team effectiveness.
• Develop, document, and continuously improve delivery operating models, governance routines, standards, and ways of working to create consistency across the delivery organization.
• Build and maintain dashboards and reporting for roadmap health, milestones, dependencies, RAID items, capacity, and delivery progress.
• Facilitate governance forums and ensure decisions, actions, and follow-ups are clearly documented and tracked.
• Support planning and execution of programs and cross-team initiatives from initiation through delivery.
• Promote practical use of workflow tools and delivery management practices, including Jira, Confluence, Kanban boards, and related reporting structures.

Portfolio Manager – Unified Communications

• Responsible to serve as a communications coordinator between all customers of Air Methods Communications (AirCom), including aircraft flight crews, pre-hospital health care providers and other qualified callers.
• Coordinate all flight coordination information, including computer data entry
• Responsible for flight following from lift off to touch down, following all FAA and company regulations
• Responsible for initial communications of public, private and flight-related calls coming into AirCom
• Responsible for communications between pre-hospital health care providers and the receiving institutions
• Promote communication between Communications Specialists, members of Flight team and outside agencies
• Assist in training new employees

Communication Specialist

• Brand Strategy & Management: Partner with Marketing leadership to evolve Crunchbase's brand strategy, positioning, and visual identity
• Bring forward new ideas, insights, and recommendations that strengthen brand awareness, differentiation, and market perception
• Ensure brand consistency across all customer-facing channels, campaigns, and marketing initiatives
• Develop and maintain brand guidelines, messaging frameworks, and content standards
• Monitor brand performance, market trends, and competitive presence to inform future brand initiatives
• Help translate company priorities, product direction, and market intelligence into clear, compelling stories for target audiences.
• PR, Media Relations & External Communications: Lead Crunchbase’s PR and earned media strategy, identifying opportunities to increase visibility, credibility, and share of voice.
• Build and manage relationships with relevant reporters, editors, influencers, industry voices, and external communications partners.
• Develop and execute communications plans for company announcements, data-driven stories, product launches, partnerships, milestones, and thought leadership moments.
• Partner with executives and internal stakeholders to shape media narratives, talking points, briefing materials, bylines, contributed content, and press responses.
• Manage PR agency, freelancer, or vendor relationships as needed, ensuring alignment with business priorities, messaging, and brand standards.
• Support issues management and sensitive communications by applying strong editorial judgment, reputational awareness, and cross-functional alignment.
• Track PR outcomes and media performance, sharing insights and recommendations that improve future communications efforts.
• Content Strategy & Thought Leadership: Develop and execute content strategies that support awareness, engagement, and business growth objectives
• Lead editorial planning across key owned channels, including blog, web, social, thought leadership, customer stories, data stories, executive content, and campaign narratives
• Partner with Product Marketing, News, Data and subject matter experts to develop differentiated narratives and thought leadership
• Identify new content opportunities, formats, and storytelling approaches that strengthen audience engagement and brand authority in private markets, financial services, tech, and related sectors.
• Balance long-term editorial strategy with hands-on content development, editing, quality control, and execution.
• Maintain high standards for clarity, accuracy, tone, audience relevance, and brand consistency across communications and content.
• Digital Presence & Audience Engagement: Guide social media strategy in partnership with the social media owner, ensuring Crunchbase’s social presence reflects a clear brand voice, timely market perspective, and audience-first content approach.
• Partner with the web/AEO owner to ensure website content, brand messaging, SEO/AEO priorities, and digital storytelling support audience needs and business goals.
• Help define priority narratives, editorial themes, and authority-building topics across social, web, and owned content channels.
• Partner with Product Marketing, Demand Generation, and Lifecycle to support integrated campaigns, launches, and go-to-market initiatives with strong messaging and content strategy.
• Evaluate content, PR, social, and web performance to identify opportunities for optimization, audience growth, and stronger engagement.
• Ensure owned and earned channels work together to build brand authority, improve discoverability, and reinforce Crunchbase’s market position.
• AI-Enabled Content Operations: Identify and implement AI-enabled workflows that improve content creation, research, campaign execution, reporting, and operational efficiency
• Leverage AI tools to accelerate content production while maintaining brand quality and consistency
• Evaluate emerging marketing technologies and content trends to improve team productivity and scalability
• Leadership & Cross-Functional Partnership: Lead and develop the Brand Communications team as a player-coach, highlighting team impact to the business
• Manage agency and vendor relationships while ensuring alignment with business objectives and brand standards
• Establish team priorities, workflows, and success metrics that support marketing and company goals
• Provide strategic guidance, editorial direction, and constructive feedback to help team members grow and product stronger work
• Foster a culture of creativity, accountability, experimentation, and continuous improvement

Senior Lead, Brand Communications – Strategy

• Serve as the embedded communications partner and integrated comms beat lead for determined beat, building deep relationships with program leadership, engineers, and operations teams to become the go-to communications resource for all related activities and announcements.
• Develop and implement comprehensive and innovative media relations launch strategies, messaging, and appropriate tactics for rocket launches and crises that reflect effective news management, message delivery, and internal stakeholder management.
• Develop and execute integrated internal communications for your beat, ensuring employees are informed, engaged, and aligned with program objectives, milestones, and company messaging.
• Discover and create proactive story ideas and pitches that showcase your beat area's achievements, innovations, and mission impact for both internal and external audiences.
• Arrange and oversee media events, press conferences, and briefings, and serve as the primary point of contact and occasional spokesperson for media inquiries related to your beat.
• Establish, fine-tune, and maintain crisis communication policies and protocols. This includes developing messaging, preparing spokespersons, and coordinating with sales, customer experience, internal, social, and marketing teams to ensure consistent and timely communication.
• Lead, manage, and execute crisis communications responses, ensuring readiness to handle a variety of potential crises related to launches, Blue Origin offices, factories, and other unforeseen events, coordinating both internal and external messaging.
• Cultivate and grow relationships with critical media outlets, journalists, and industry influencers.
• Write and copy-edit content from press releases, social media, internal communications, submitted articles and opinion pieces, captions, internal memos and plans, and related multimedia assets.
• Ensure compelling and accurate narratives that align with and drive sales and brand growth, while keeping employees informed and engaged.
• Leverage media monitoring and analytics tools as both an alert system and to measure impact and adjust execution based on critical insights and continuous improvement and optimization.
• Work closely with, propose, and write compelling stories and content for your beat area for the social media and digital marketing teams to share Blue Origin’s mission and accomplishments.
• Partner closely with the larger Internal, Marketing, Sales, and related teams to ensure messaging alignment and brand voice consistency across both internal and external channels.
• Stay informed about industry developments, competitor activities, emerging high-tech and news technology, macro news trends, and digital platforms to identify new opportunities for engagement or productivity.
• Be familiar with the latest AI and digital marketing trends, related usage models, and privacy and legal restrictions.
• Work day-to-day with various external vendors, agencies, customers, and partners in a way that optimizes results and drives down budget.

Integrated Communications Director

• Developing and implementing internal communication strategies to align employees with organizational goals and values
• Leading change management initiatives to foster engagement and adaptability among internal stakeholders
• Managing communication channels to deliver consistent and clear messaging across the organization
• Collaborating with leadership to identify opportunities for enhancing internal communication effectiveness
• Utilizing analytical thinking to assess communication strategies and make data-driven improvements
• Creating and overseeing content creation, including copywriting and speech writing, to support organizational initiatives
• Building and maintaining relationships with key stakeholders to facilitate effective communication and engagement
• Embracing technology and innovation to enhance communication delivery and encourage team adoption
• Mentoring team members to develop their skills and contribute to the success of communication projects
• Addressing conflicts and engaging in constructive conversations with team members and stakeholders

Internal Communications Manager

• Supporting the producers with all aspects of open enrollment activities
• Creation of annual employee-facing benefit guides pertinent to open enrollment
• Delivering both virtual and in-person open enrollment presentations to clients
• Providing comprehensive education to employees on the effective utilization of their benefit plans

Benefits Communication Specialist

• Drive the development and execution of AssistRx's integrated marketing and communications strategy.
• Elevate brand awareness, drive thought leadership and manage the company's presence across digital and in-person channels within the life sciences industry.
• Supervise the marketing & communications specialist and oversee relationships with external agencies, vendors and freelancers to ensure cohesive, high-quality output across all initiatives.
• Develop and execute a comprehensive, multi-channel marketing and communications strategy aligned with company objectives, commercial growth priorities and revenue targets.
• Lead, mentor and manage the marketing & communications specialist, providing ongoing guidance, project oversight and performance feedback.
• Define KPIs and measurement frameworks; deliver regular reporting on marketing performance and campaign results to senior leadership.
• Partner cross-functionally with business development, sales and product teams to align messaging, support go-to-market initiatives and advance pipeline development and client engagement strategies.
• Manage project timelines, budgets and resource allocation to ensure efficient delivery of marketing programs.
• Source, onboard and manage external agencies and vendors to supplement team capacity and specialized expertise as needed.
• Drive the company's thought leadership program by identifying strategic opportunities to position AssistRx executives and subject matter experts as credible industry voices.
• Support executive communications, including the development of presentations, messaging frameworks and industry commentary.
• Develop editorial calendars and oversee production of thought leadership content, including bylined articles, white papers, speaking proposals and industry commentary.
• Cultivate and maintain relationships with life sciences industry publications, media contacts and conference organizations.
• Own the company's conference and event strategy, including evaluation and selection of sponsorships, speaking engagements and trade show participation.
• Partner with internal stakeholders to develop event messaging, booth assets, presentation materials and logistics plans.
• Manage pre- and post-event communications strategies, including lead follow-up and nurture campaigns.
• Lead content marketing strategy and oversee creation of case studies, white papers, email campaigns, blog posts and other digital marketing assets that support demand generation and sales enablement.
• Direct social media strategy, ensuring consistent brand voice, audience engagement and measurable growth.
• Oversee website content; manage updates to ensure accuracy, relevance and alignment with SEO best practices.

Manager, Marketing and Communications

• Responsible for strategizing, creating and honing executive level communications objectives and tactics.
• Develops and delivers executive communications materials targeting identified audiences.
• Prepares and coaches executives for media interviews, speaking engagements, and high-visibility interactions.
• Translates complex healthcare and business topics into accessible, externally relevant narratives.

Integrated Communications Strategist

• Implement strategy and manage communications for the show’s advertising plan and promotions
• Manage the brand and graphic standards for the show collateral to include: addressing production/graphic issues, press checks and remediation with vendors
• Manage the creation, production and implementation of all Marketing materials for show including printed materials, signage, radio, TV, digital and outdoor advertising
• Monitor the effectiveness of all advertising efforts and make recommendations for revisions, as necessary
• Plan and conduct Public Relations and Media Relations activities
• Coordinate Public and Media Relations activities on- and off-site
• Facilitate communication with show teams, performers and media as needed
• Oversee Marketing Agency and 3rd party contractors, production partners and support teams to drive experiential Marketing initiatives
• Implement partnerships with key brands that align with Blue Man Group to cross promote and expand the brand awareness to identified audiences
• Work with partners, agencies and vendors to manage the development of annual media budgets
• Implement, track and optimize in-market initiatives to drive day-of ticket sales
• Seek out innovative ideas for new marketing activities and potential vendors or partners
• Oversee and direct the pitching of promotions and public relations by PR firm
• Handle press, VIP and celebrity/influencer ticket requests and on-site logistics and coordination
• Act as company spokesperson; represent Blue Man Group at public events and business gatherings
• Research and identify Social Media best practices and relevant brand examples within the space for Marketing initiatives

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