Senior Communications Manager

USAA

Communications Manager Senior leading strategic communications for CEO at USAA. Responsible for engagement with key audiences and executive messaging.

Posted 7/14/2026full-timeSan Antonio • Arizona, Florida, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $114,080 - $218,030 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic communications planning and execution, with a focus on enhancing CEO engagement and supporting senior leadership. Proven ability to develop complex communications strategies and measure their effectiveness within the financial services industry.

Highest-signal resume keywords

Strategic Communications PlanningMedia RelationsExecutive PositioningInternal CommunicationsStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications Strategy DevelopmentEffectiveness MeasurementPersonalized CommunicationsComplex Communications PlansEmployee Communications

Soft Skills

Relationship BuildingCounseling Senior LeadershipCollaboration

Industry Keywords

Financial ServicesCommunicationsJournalismMarketing

About the role

Key responsibilities & impact

Lead and oversee strategic communications planning and implementation for CEO communications.
Develop and execute strategies that advance the CEO’s priorities and strengthen engagement with key audiences.
Counsel and support senior leadership with communications directives and executive positioning.
Create strategies that employ communications tactics such as personalized CEO communications.
Measure the effectiveness of communications strategies to ensure objectives are met.
Develop and implement complex communications plans in support of business objectives.
Build trusted relationships and work horizontally with business leaders and stakeholders.

Requirements

What you’ll need

Bachelor's degree in Communications, Journalism, Marketing, or related field; OR 4 years of relevant education and/or experience.
6 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry.
Experience in media relations, including working with national, regional, and local media outlets, is preferred.
Experience developing communications on behalf of senior executives.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education