Senior Manager, Medicare Strategic Communications

CVS Health

Senior Manager for Medicare communications strategy at CVS Health. Advising on member experience and overseeing Stars performance initiatives.

Posted 6/25/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $67,900 - $199,144 per yearWebsite

About the role

Key responsibilities & impact

Advise and support Medicare Advantage and Part D health plan clients on member experience and communications strategies
Serve as a strategic advisor to PBM Medicare health plan clients on Stars improvement initiatives
Partner with account teams and clients to align Stars strategy, benefit design and member communications
Deliver executive-level insights and recommendations through presentations and strategic engagements
Design and optimize member-facing communications that are CMS compliant and behaviorally effective
Translate complex regulatory, clinical and pharmacy dynamics into clear language
Support development of multi-channel engagement strategies
Apply AI-enabled tools to optimize communications
Leverage performance data to identify gaps in communication effectiveness

Requirements

What you’ll need

7+ years of experience in healthcare marketing communications
Demonstrated experience in developing and executing communication strategies
Strong understanding of Part D benefit design and formulary dynamics
Medicare Stars program knowledge
CMS member communication requirements and guidelines
Experience working directly with health plan and other senior executives
Exceptional storytelling and presentation skills

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare marketing communicationscommunication strategiesPart D benefit designformulary dynamicsMedicare Stars programCMS compliancemulti-channel engagement strategiesAI-enabled toolsperformance data analysis

Soft Skills

strategic advisingstorytellingpresentation skillsclient engagementcommunication effectiveness