Client Partner

• Responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs and resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner
• Identifies business risks and operational challenges and mitigates risk
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting revenue, new business and expense goals
• May manage, hire, and train staff to meet business objectives

Client Manager

• identify and create new qualified opportunities within the current customer base
• engage with the license sales team and customers using a consultative selling approach
• create compelling visions and communicate entry-point service solutions
• collaborate with business development and core selling teams on account strategy

Associate Account Partner

• Conduct personnel management activities including performance management
• Create a supportive environment for team engagement
• Implement strategy with senior management
• Collaborate to ensure customer needs are prioritized
• Evaluate current processes for issues and efficiencies
• Manage queries and concerns promptly and effectively

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Client Partner, SaaS Restaurant Sales

• Leverage the candidate’s existing executive relationships to secure meetings with senior business and technology leaders in target net-new accounts
• Identify and prioritize net-new strategic accounts within a region, industry vertical, or personal network where the candidate has relationship access or a credible path to entry
• Develop account strategies and relationship maps that expand Gradera’s access across C-suite, business, operations, product, and technology stakeholders
• Position Gradera’s Software-Orchestrated Services™, advisory capabilities, and solution offerings in ways that resonate with enterprise priorities and transformation goals
• Partner closely with Gradera leadership, advisory, pre-sales, and architecture teams to shape account strategy, meeting preparation, and opportunity pursuit plans
• Help surface and qualify opportunities related to AI readiness, software-led orchestration, enterprise context, operational efficiency, workflow redesign, customer experience, engineering velocity, product execution, data modernization, and governed AI transformation
• Create opportunities for executive workshops, value discovery sessions, AI readiness assessments, pilot engagements, and transformation initiatives
• Support whitespace analysis, executive communications, relationship strategy, and deal progression across complex buying environments
• Maintain accurate account intelligence, pipeline visibility, and opportunity tracking within CRM systems
• Represent Gradera in executive meetings, industry events, conferences, client dinners, and strategic networking settings
• Help establish long-term Gradera relationships within newly opened accounts that can expand into broader enterprise transformation programs over time.

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Client Manager

Associate Account Partner

Client Manager

Client Partner, SaaS Restaurant Sales

Strategic Client Partner