Client Partner

• Lead, coach, and develop a multi-tier Client Success team of CSMs and a Client Success Team Lead, setting direction and standards for the full team
• Own the operational execution of the Client Success motion across every client size and segment, ensuring the right level of engagement and touch model is applied consistently across clients
• Run the operating cadence for the team, including pipeline of renewals and at-risk accounts, health reviews, escalations, and weekly execution rhythms
• Ensure every client moves through onboarding, adoption, and ongoing engagement toward measurable outcomes and a clear return on their investment in Kinective
• Own product adoption and client health across the book, making sure CSMs are proactively driving usage, value demonstration, and outcomes rather than reacting to issues
• Lead the renewal motion for the team, owning forecasting, risk visibility, and the execution discipline that protects net revenue retention, in close partnership with Sales
• Track, analyze, and report on team performance metrics, client health trends, and OKR progress, translating data into decisions, not just dashboards
• Partner with the Senior Director, Client Experience on strategy, segmentation, value demonstration, adoption, and enablement, and own the execution that brings those priorities to life

Senior Manager, Client Success

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• The Product Development Partner leads development and management of Medicare products
• Collaborates with cross-functional teams including clinical, compliance, operations, and sales
• Identifies market opportunities and shapes product features
• Monitors financial performance and ensures products meet regulatory requirements
• Directs and guides project and product managers

Product Development Partner – Medicare

• In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs, wants, and expectations; aligns actions accordingly
• Remains sensitive and responsive to both internal and external clients; builds distinctive predictable levels of service
• Resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients
• Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting certain revenue, new business and expense goals
• May manage staff, hire new staff, and/or train staff to successfully meet business objectives.

Client Manager

• Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders
• Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement
• Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value
• Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives
• Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience
• Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs
• Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives

Enterprise Account Partner

• Lead client advisory engagement, Voice of Customer (VOC) insight, and TPS industry event strategy
• Ensure client feedback and external market engagement inform strategic decisions
• Partner with TPS leadership, Product Management and Strategy, Sales, Marketing, and Payments partners
• Translate client sentiment, market themes, and event opportunities into actionable direction
• Own strategic Client Advisory Groups and align VOC findings to business priorities
• Guide event participation decisions across TPS product and sales partners
• Analyze feedback from advisory groups, VOC channels, relationship engagement, and priority industry events
• Synthesize input into themes, trends, risks, market signals, and opportunities
• Monitor progress on actions informed by client feedback, in partnership with business and product teams

Client Advocacy and Events Manager

• Help our most important customers move their business forward by strategically positioning Verizon AI Connect solutions
• Add value for us and our customers by solving their complex business problems related to AI resource-intensive workloads
• Bring a consultative selling approach and become a specialist for your customers and your peers
• Crafting creative solutions to help customers realize their AI goals
• Selling Verizon AI Connect services and data center solutions
• Developing winning outcomes for both us and our customers
• Demonstrating the value of Verizon AI Connect's speed, reliability, and flexibility

Senior Client Partner – Enterprise Sales

• The Middle Market Client Manager serves as the primary contact for a portfolio of middle market clients, providing expert guidance on benefit plans, contracts, and service issues.
• This role builds strong client relationships, drives client growth, and ensures operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration on Disability, Life, FML, State Leaves, Company Leaves (Paid and Unpaid) and ADA cases.
• Serve as the main contact for assigned clients, providing guidance on contracts, plan structure, renewals, and issue resolution.
• Build and maintain positive client relationships through regular meetings and proactive communication.
• Educate clients on company processes, policies, procedures, and web services; keep clients and brokers informed of product and service enhancements.
• Collaborate with implementation teams to ensure smooth transitions from implementation to ongoing client management.
• Oversee compliance with performance guarantees and contractual obligations.
• Present claims experience reporting and relevant data to clients.
• Work with sales representatives to identify up-sell and cross-sell opportunities and develop re-enrollment strategies.
• Coordinate and negotiate renewals for assigned clients, communicating client needs and risks.
• Participate in RFP reviews and finalist presentations as needed.
• Work closely with internal departments (billing, underwriting, claims) to ensure seamless operations and client satisfaction.
• Apply organizational skills to manage multiple priorities and deliver quality service.

Middle Market Client Manager

• Manage a portfolio of Corporate Banking credit relationships
• Grow revenue by closing new business and retaining existing customers
• Underwrite all types of credit account exposure
• Manage credit risk and respond to customer credit inquiries
• Provide customer service and participate in joint sales calls

Portfolio Manager – Automotive

• Partners with Relationship Manager(s) to successfully manage a portfolio of Corporate Banking credit relationships
• Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers
• Underwrites all types of credit account exposure
• Manages an assigned credit portfolio
• Successfully closes new business relationships and expands existing relationships
• Manages credit risk and responds to prospect or customer credit questions and makes independent calls on assigned portfolio of relationships
• Provides customer service, participates in joint sales calls with Relationship Manager(s), and identifies customer needs

Institutional Client Group Portfolio Manager – Energy Industries

• Partners with Relationship Manager(s) to successfully manage a portfolio of Corporate Banking credit relationships
• Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers
• Underwriting all types of credit account exposure
• Managing an assigned credit portfolio
• Successfully closing new business relationships and expanding existing relationships
• Managing credit risk and responding to prospect or customer credit questions
• Making independent calls on assigned portfolio of relationships
• Providing customer service and participating in joint sales calls with Relationship Manager(s) and identifying customer needs

Portfolio Manager – Energy Industries

• You will help our most important customers move their business forward.
• Work closely with the media and Entertainment verticals.
• Create new value for Verizon and our customers by solving their business problems.
• Bring a consultative selling approach and become a specialist for your customers and your peers by expertly packaging and tailoring secure, wireless solutions to meet customer needs.
• Establish Verizon as the premier business partner in your accounts.
• Develop deep relationships with your customers while getting to know their businesses, markets, and the challenges they face.
• Craft creative solutions to help customers realize their goals.
• Create winning outcomes for both us and our customers.
• Demonstrate value so that customers choose the Verizon solution.
• Grow our business while making customers satisfied.

Senior Client Partner – Investment Sales

• Serve as the main contact for assigned clients, delivering consultative advice on contracts, plan structure, renewals, and escalated issues.
• Build and maintain strong, proactive relationships through regular face-to-face meetings and strategic communications.
• Navigate complex client challenges, ensuring seamless service and satisfaction.
• Lead the transition from implementation to ongoing client management, ensuring continuity and client confidence.
• Oversee compliance with performance guarantees and contractual obligations.
• Deliver annual stewardship meetings and present claims experience reporting, providing actionable insights to clients.
• Identify and pursue up-sell and cross-sell opportunities in collaboration with sales teams.
• Develop and execute re-enrollment strategies to maximize client engagement and retention.
• Drive revenue growth by expanding product lines and increasing enrollment for existing clients.
• Coordinate cross-functional teams to resolve complex issues and deliver superior client outcomes.
• Apply advanced project and management skills to prioritize and execute initiatives.
• Identify and implement process improvements to enhance efficiency and client experience.
• Serve as a subject matter expert, sharing best practices and mentoring colleagues.
• Lead by example, fostering a culture of collaboration, integrity, and continuous improvement.
• Maintain in-depth knowledge of industry trends, regulatory changes, and technology solutions.
• Represent the organization professionally at client meetings, industry events, and internal forums.

Senior Client Manager – Middle Market

• Responsible for developing and maintaining relationships with Corporate Trust clients
• Reviews and accepts new client relationships based on business line account acceptance policies and procedures
• Provides quality service based on client needs and resolves problems quickly and effectively
• Works closely with new business development staff, serving as a collaborative business partner
• Identifies business risks and operational challenges and mitigates risk
• Coordinates the development and implementation of operational changes within the unit
• May be responsible for meeting revenue, new business and expense goals
• May manage, hire, and train staff to meet business objectives

• identify and create new qualified opportunities within the current customer base
• engage with the license sales team and customers using a consultative selling approach
• create compelling visions and communicate entry-point service solutions
• collaborate with business development and core selling teams on account strategy

Associate Account Partner

• Conduct personnel management activities including performance management
• Create a supportive environment for team engagement
• Implement strategy with senior management
• Collaborate to ensure customer needs are prioritized
• Evaluate current processes for issues and efficiencies
• Manage queries and concerns promptly and effectively

Client Partner jobs in Colorado

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Senior Manager, Client Success

Manager, Client Care Operations

Product Development Partner – Medicare

Client Manager

Enterprise Account Partner

Client Advocacy and Events Manager

Senior Client Partner – Enterprise Sales

Middle Market Client Manager

Portfolio Manager – Automotive

Institutional Client Group Portfolio Manager – Energy Industries

Portfolio Manager – Energy Industries

Senior Client Partner – Investment Sales

Senior Client Manager – Middle Market

Client Manager

Associate Account Partner

Client Manager