Bilingual

• Provide hands-on individual training to our dealer partners
• Effectively communicating strengths and opportunities to dealership and JM&A leadership teams
• Fostering meaningful, deep relationships with our dealer partners through the JM&A value proposition
• Embracing a growth mindset and demonstrates accountability for self-directed professional development

F&I Specialist – Bilingual (Spanish/English)

• Handle inbound and outbound calls for healthcare clients
• Schedule and reschedule appointments
• Verify patient information and assist based on client protocols
• Ensure HIPAA compliance and maintain high standards of customer service

Patient Care Representative – Bilingual Preferred

• Contact consumers all over the United States
• Gather the opinions of respondents who have experience with our clients' products and services by closely following a provided script
• Join a diverse and energetic team driven to collecting detailed opinions and delivering valuable, quality data to clients

Research Interviewer, Bilingual Spanish

• Contact consumers all over the United States
• Gather the opinions of respondents who have experience with our clients products and services
• Follow a provided script closely
• Collect detailed opinions and deliver quality data to clients

Bilingual Spanish Research Interviewer, English

• Contact consumers all over the United States
• Gather the opinions of respondents who have experience with our clients' products and services
• Follow a provided script closely
• Collect detailed opinions and deliver valuable, quality data to our clients

Research Interviewer, English/Bilingual Spanish

• Contact consumers all over the United States
• Gather the opinions of respondents who have experience with our clients products and services following a provided script

English/Bilingual Spanish Research Interviewer

• Contact consumers all over the United States following a provided script
• Gather opinions of respondents who have experience with our clients' products and services
• Collect detailed opinions and deliver valuable, quality data to our clients

Research Interviewer, English or Bilingual Spanish

• Contact consumers all over the United States
• Gather the opinions of respondents who have experience with clients products and services by closely following a provided script
• Join a diverse and energetic team, driven to collecting detailed opinions and delivering valuable, quality data to clients

• Contact consumers all over the United States
• Gather opinions of respondents who have experience with our clients products and services
• Follow a provided script closely
• Deliver valuable, quality data to our clients

Bilingual Spanish Research Interviewer

• Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Client Relationship Consultant 3, Bilingual Spanish Preferred

• Reviewing and prioritizing patient census.
• Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
• Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
• Meet or exceed enrollment targets and key performance indicators.
• Providing support by addressing inquiries and scheduling the initial and annual appointments.
• Enters documentation into the designated systems.

Patient Enrollment Specialist I – Bilingual Spanish

• Spend ~75% of your time working directly with patients and families
• Deliver brief, evidence-based care designed to drive meaningful change in 6–12 months
• Collaborate closely with pediatricians, psychiatrists, and a multidisciplinary care team
• Conduct intake assessments and ongoing follow-up sessions via telehealth
• Deliver brief, evidence-based interventions: CBT skills, Motivational interviewing, Behavioral activation, Parent coaching
• Provide in-session education and actionable recommendations to families
• Track patient progress using validated screening tools
• Support families with: School accommodations, SDoH needs, Coordination with OT/PT/ST and other specialty services
• Collaborate with pediatricians and psychiatric consultants
• Participate in weekly registry review meetings to guide care decisions
• Document all care in our EHR (Healthie)
• Track outcomes and progress using structured workflows
• Manage scheduling, follow-ups, and patient engagement
• Apply standardized protocols (no-shows, cancellations, safety)

Behavioral Health Care Manager – Bilingual, Spanish

• Perform initial assessments and develop Palliative Plans of Care for members newly enrolling to the Palliative Care Program.
• Follow a longitudinal panel of the highest risk patients (~ 40-50 patients) via regular telephonic and/or video encounters.
• Provide consultative visits to patients empaneled to the RNs, including but not limited to: advanced symptom management; complex goals of care; advanced disease education; prognostication; medical orders for home health, DME, medications, and hospice transitions.
• Evaluate hospital admissions for root-cause; support transitions of care for engaged patients, identify trends in readmissions and help develop solutions for achieving/ maintaining readmission rate less than or equal to 15%
• Attend Devoted Medical meetings as role appropriate. These may include but not limited to All-Hands, Clinical Excellence and Orinoco Updates meetings
• Provide on-call weekend/holiday coverage on a rotating basis
• Support the Devoted Health mission by caring for members like family.

Bilingual (Spanish) Advanced Practice Provider – Palliative Care

• Reviewing and prioritizing patient census
• Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business
• Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding
• Meet or exceed enrollment targets and key performance indicators
• Providing support by addressing inquiries and scheduling the initial and annual appointments
• Enters documentation into the designated systems

Patient Enrollment Specialist, Bilingual Spanish

• Responsible for new and existing patients
• Outreach to patients, explaining the benefits of programs
• Guiding patients through the enrollment process
• Reviewing and prioritizing patient census
• Coordinating with internal teams for seamless onboarding
• Meeting or exceeding enrollment targets and KPIs

Patient Enrollment Specialist, Bilingual Cantonese

• Responsible for new and existing patients
• Outreach to patients, explaining the benefits of programs, and guiding them through the enrollment process
• Reviewing and prioritizing patient census
• Reaching out to patients to explain services and enrolling them into the appropriate programs
• Coordinate with internal teams to ensure seamless patient onboarding
• Meet or exceed enrollment targets and key performance indicators
• Providing support by addressing inquiries and scheduling initial and annual appointments
• Enters documentation into designated systems

Patient Enrollment Specialist, Bilingual Gujarati

• Provide world class customer service and service delivery to our clients and patients through processing referrals in the delivery of medical goods and services.
• Reaches out to patients in relation to new or already processing referrals confirming patient demographic information, providing updates on the referral, and/or confirming delivery of said goods or service.
• Communicates with vendor partners, claims adjusters and nurse case managers providing updates on new referrals as well as referrals already in process.
• Procures vendor partners for each referral as it relates to the goods or services requested.
• Responsible for making or taking phone calls on existing referrals, new referrals, or other team members referrals.
• Provides quotes back to clients for approval or follow up on quotes already sent to obtain written approval for requested referrals ensuring that each referral is deemed medically necessary and approved by the claim’s adjuster.
• Confirms all required and relevant billing information exists in each referral as it relates to the workflow and billing processes in place and moves those referrals to be billed each day.
• Processes referrals per state regulations and workers compensation guidelines.

Patient Care Coordinator, Bilingual Preferred

• Participating in delivery of patient education and disease management interventions
• Performing health coaching for members
• Conducting behavioral or clinical assessments to identify individual member knowledge, skills and behavioral needs
• Identifying and/or coordinating specific health coaching plan needs
• Interfaces with provider and other health professionals for health coaching plan coordination
• Implementing and/or coordinating coaching and/or care plans
• Using motivational interviewing to facilitate health behavior change
• Monitoring and evaluating effectiveness of interventions

Transitions of Care RN – Bilingual Preferred

• Review loan applications and associated documents for accuracy, completeness, and adherence to company guidelines
• Verify borrower information, including income, employment, credit history, and assets.
• Organize and maintain loan files, ensuring all necessary documentation is included
• Communicate effectively with borrowers via phone to gather required documents, clarify information, and address any concerns or questions
• Provide guidance to borrowers regarding the loan application process, documentation requirements, and timelines
• Collaborate closely with underwriters to resolve any discrepancies or issues identified during the loan processing stage
• Prepare loan files for underwriting review, ensuring all necessary documentation is accurately compiled and accessible
• Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.
• Utilize mortgage software and other relevant tools to track and update loan status accurately.
• Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeeping.

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F&I Specialist – Bilingual (Spanish/English)

Patient Care Representative – Bilingual Preferred

Research Interviewer, Bilingual Spanish

Bilingual Spanish Research Interviewer, English

Research Interviewer, English/Bilingual Spanish

English/Bilingual Spanish Research Interviewer

Research Interviewer, English or Bilingual Spanish

Research Interviewer, English/Bilingual Spanish

Bilingual Spanish Research Interviewer

Client Relationship Consultant 3, Bilingual Spanish Preferred

Patient Enrollment Specialist I – Bilingual Spanish

Behavioral Health Care Manager – Bilingual, Spanish

Bilingual (Spanish) Advanced Practice Provider – Palliative Care

Patient Enrollment Specialist, Bilingual Spanish

Patient Enrollment Specialist, Bilingual Cantonese

Patient Enrollment Specialist, Bilingual Gujarati

Patient Care Coordinator, Bilingual Preferred

Transitions of Care RN – Bilingual Preferred

Loan Processor, Bilingual Spanish