Associate

• Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues
• Execute operational tasks efficiently and effectively
• Deliver an exceptional client experience through accurate, concise, and action-oriented communications
• Collaborate with cross-functional teams to continuously surface new solutions

Venture Relations Associate

• You will focus on assigned school projects, develop training and support materials, and coordinate and lead training sessions for staff, including teachers, tech coaches, and curriculum coordinators, throughout targeted schools.
• Additionally, you will serve as the Edpuzzle representative at both online and in-person events.

School Success Associate

• Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite
• Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user)
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Embody our team-wide core values of autonomy, growth-mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance

• Assist in reviewing loan documentation, including closing disclosures, promissory notes, deeds of trust, and title policies, to ensure accuracy and completeness.
• Work closely with the Post Closing Coordinator and other internal departments, such as underwriting, funding, and servicing, to resolve post-closing issues and exceptions.
• Assist in coordinating with external parties, such as settlement agents, attorneys, title companies, and investors, to obtain missing documents or information required for loan file completion.
• Help ensure the accurate and timely delivery of loan documents to investors, mortgage insurers, government agencies, and other relevant parties.
• Maintain organized loan files and documentation, ensuring compliance with record-keeping requirements.
• Stay updated with industry changes, regulatory guidelines, and best practices related to post-closing processes and procedures.
• Collaborate with team members to contribute to process improvement initiatives aimed at enhancing operational efficiency and customer experience.
• Perform special projects, and additional duties and responsibilities as required.

Post Closing Associate

• Own full-cycle hiring for behavioral health clinicians (e.g. therapists, psychologists), including sourcing, screening, interviewing, and onboarding
• Build and maintain a strong, scalable pipeline of qualified and mission-aligned providers
• Identify and manage sourcing channels including graduate programs, referral networks, job boards, and events
• Coordinate with credentialing and operations teams to ensure seamless onboarding and systems access
• Track and report on hiring metrics to improve efficiency and conversion
• Design and manage a thoughtful onboarding experience that sets providers up for long-term success
• Act as the main point of contact for provider feedback, satisfaction, and resolution of day-to-day concerns
• Lead engagement initiatives including regular check-ins, surveys, recognition programs, and community events
• Partner with clinical and operations teams to continuously improve the provider experience
• Own key outcomes like therapist NPS and provider retention

Provider Experience Associate

• Create short-form social video (TikTok, Reels, YouTube Shorts, LinkedIn) end-to-end, concept → scripting → filming → editing → iteration
• Appear on-camera as the face of content: host, present, guide viewers through concepts, or deliver direct-to-camera storytelling for client brands
• Produce long-form video content (5-20 min YouTube videos, executive series, educational content)
• Mine long-form content for social moments - identify compelling clips and adapt them for platform-specific formats
• Develop multi-format content series that work across both long-form and short-form
• Execute with high production value: strong pacing, composition, sound design, storytelling across all formats
• Follow creative briefs while bringing your own creative POV
• Study performance data to understand what makes content work
• Learn to balance creativity with business objectives
• Participate in content planning and strategy discussions
• Develop range across different brand voices and styles
• Work closely with strategists who guide content direction
• Learn from senior creators through weekly feedback sessions
• Apply constructive feedback to continuously improve quality

Associate Social Video Creator

• Support all billing and revenue cycle operations at Nourish, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes.
• Work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams to ensure billing is never a barrier to care.
• Manage a high volume of patient-facing and internal billing questions.
• Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders for a smooth billing experience.
• Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools.
• Develop and maintain SOPs for RCM workflows, flagging process gaps and suggesting improvements.

RCM Associate

• Own the accuracy of Setpoint’s Capital OS application across asset classes and clients.
• Parse legal agreements and create a source of truth for engineers and product managers as part of product implementation and development.
• Work closely with Product and Engineering team leads.
• Manage operational processes to efficiently onboard software clients, coordinating with Engineering, Product and Legal teams.
• Interact with clients to resolve reporting discrepancies and disputes in a timely manner.
• Represent the voice of the customer in internal product communications.

Capital Solutions Associate

• Build a dense, trusted network across founders, angels, scouts, venture funds, operators, and entrepreneurial communities.
• Source high-potential pre-seed investment opportunities through relationship-driven founder sourcing.
• Ensure that our founders in our pipeline reflect the expectation for exceptional founders.
• Design and orchestrate Redesign’s broader ecosystem presence.
• Build trust quickly with founders and engage credibly from the first conversation.
• Build and continuously refine an AI-enabled sourcing engine.

Ventures Associate

• Support the execution of high-priority fundraising initiatives, working closely with Special Projects team and senior leadership
• Contribute to the development of concept notes, pitch decks, briefing materials, and engagement plans for major donors and partners
• Help coordinate cross-functional inputs from Programs, Product, Research, Finance, and Programs teams
• Research and “sleuth” potential new funders, partners, and strategic opportunities
• Support early-stage scoping of new ideas by gathering background research, synthesizing insights, and flagging promising leads
• Track emerging themes and opportunities relevant to GiveDirectly’s fundraising and program ambitions
• Build and maintain systems, trackers, and documentation that help the Special Projects team operate efficiently and at high quality
• Support Salesforce and internal tracking to ensure engagement records, timelines, and deliverables are up to date
• Help institutionalize learnings from donor engagements and special projects to improve future work
• Support logistics, preparation, and follow-up for donor meetings, events, and field visits
• Help ensure donor experiences are thoughtful, well-coordinated, and aligned with GiveDirectly’s values and strategy

Associate, Special Projects

• Owning metrics publishing quality and standards across data teams, ensuring datasets reliably power dashboards and client feeds
• Partnering cross-functionally with Data, Engineering, and Product to define requirements, prioritize improvements, and drive adoption of best practices
• Improving and scaling data platform workflows, from ingestion through transformation to delivery, enabling internal productivity and client value
• Leveraging AI tools to enhance workflows, automate processes, and improve data quality and efficiency

Product Associate

• Own a territory and drive real revenue
• Build top-of-funnel in a new market
• Work live deals alongside an experienced AE
• Run C-suite events and build relationships with senior buyers
• Graduate into a full closing role with own quota and territory

Commercial Associate

• Support & champion customers in their journey with Omnea
• Support S&I leads with product configuration, data preparation, and implementation
• Become a product expert and configure the product, building workflows, and developing new use cases
• Learn organization and planning skills while coordinating and driving towards launch

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