Admissions Coordinator

• Respond to incoming admission inquiries from prospective patients, families, referral sources, healthcare providers, and community partners
• Conduct initial telephone screenings and gather information for eligibility and next-step decisions
• Document demographic, clinical, medical, insurance, referral, and admissions information in electronic systems
• Guide prospective patients and families through admissions, documentation, treatment expectations, and resources
• Coordinate with clinical and medical teams to review prospective admissions and determine appropriate level of care
• Maintain follow-up with prospective patients, families, referral sources, and internal teams
• Coordinate facility placement and arrival planning
• Collaborate with Business Development on referrals and referral-partner communication
• Collect medical records, clinical documentation, medication information, and other admission materials
• Support insurance verification, benefit eligibility, and financial coordination
• Assist with transportation, travel, and other admission logistics
• Provide referral resources when admission criteria are not met or another provider/level of care is more appropriate
• Track and document admissions activity, communications, referrals, follow-up, outcomes, and operational metrics
• Identify admission barriers and collaborate on improving responsiveness, efficiency, and patient experience
• Represent Ascension Recovery Services and partner organizations professionally
• Protect confidential patient information and follow HIPAA, 42 CFR Part 2, company policies, applicable requirements, and accreditation standards
• Participate in evening, weekend, and assigned on-call admissions coverage
• Perform other duties supporting Admissions operations

Admissions Coordinator expanding access to behavioral health treatment at Ascension Recovery Services

Admissions Coordinator guiding prospective patients through screenings, referrals, documentation, and placement. Supporting Ascension Recovery Services’ behavioral health and substance use disorder programs.

• Own and manage specialty referrals from initial intake through insurance approval
• Conduct timely and accurate benefit investigations, verifying medical and pharmacy benefits
• Identify and confirm coverage criteria, co-pays, deductibles, and prior authorization requirements
• Prepare and submit prior authorization requests to appropriate payers
• Communicate with pharmacy teams, sales representatives, and prescribers regarding referral status and outstanding information
• Coordinate and deliver financial counseling to patients, including out-of-pocket costs, financial assistance options, and next steps
• Ensure documentation complies with payer and regulatory requirements
• Update referral records in real time within the computer system
• Collaborate with patient services and RCM teams to support transition to fulfillment
• Track and report referral statuses, turnaround times, and resolution outcomes to support process improvement

Specialty Admissions Coordinator managing patient medication referrals for Amerita specialty infusion services

Specialty Admissions Coordinator

Specialty Admissions Coordinator managing specialty medication referrals for Amerita, a specialty infusion company. Coordinating insurance clearance, prior authorizations, and patient financial counseling.

• Drive new-student enrollment to meet or exceed established enrollment and conversion KPIs.
• Respond promptly and professionally to inbound inquiries received through phone, web, email, marketing campaigns, and events.
• Build relationships with prospective families and convert qualified leads into scheduled campus tours and visits.
• Conduct thoughtful and consistent follow-up to encourage applications and minimize prospective-family drop-off.
• Follow up on tour cancellations and no-shows to reengage interested families.
• Maintain current knowledge of campus offerings, tuition and fees, and the admissions process to answer questions accurately.
• Coordinate scheduling across multiple campus calendars and locations.
• Partner closely with campus teams on lead-to-enrollment initiatives.
• Maintain accurate and timely records in Salesforce, NetSuite, and other applicable systems.
• Collaborate with Marketing and Communications to support campaigns and top-of-funnel enrollment growth.
• Identify and resolve challenges throughout the enrollment process, escalating family or enrollment concerns when appropriate.
• Manage competing priorities and allocate time effectively to achieve optimal results.
• Handle confidential and sensitive information with professionalism and discretion.
• Contribute to special projects and continuous improvement initiatives as requested by the Lead Enrollment Director.

Admissions Coordinator managing enrollment efforts for K-12 schools

Admissions Coordinator – IK12

Admissions Coordinator managing enrollment efforts across Independent K-12 schools. Supporting inquiries, building relationships, and driving the admissions process towards conversion targets.

• Assisting with the coordination of patient admission and transfer process
• Complete insurance verification and authorization
• Communicate with clinical liaisons regarding patient status
• Efficiently manage multiple priorities, maintain accurate documentation, and utilize various systems and software to support daily operations
• All other duties as assigned by supervisor

Admissions Coordinator managing patient admissions and transfers at Carpenter Health Network

Admissions Coordinator for Carpenter Health Network coordinating patient admissions and transfers. Overseeing processes, handling insurance, and maintaining documentation in healthcare setting.

• Provides admissions office support for the facility
• Manages referral, intake, verification, pre-certification, and admissions process
• Serves as a back-up to the Admissions Manager
• Performs other related duties as assigned.

Admissions Coordinator providing support in a healthcare facility

Admissions Coordinator providing support in a healthcare facility focusing on intake and admissions processes. Managing referrals, verification, and serving as back-up to the Admissions Manager.

• Ensure admissions are coordinated from start to finish
• Ensure knowledge of census and bed board for efficient admissions flow.
• Accurately maintains list of open bed status and waiting lists at all programs and coordinates patient flow to ensure expedited admission process
• Coordination with all programs re-admission flow
• Coordination with UR and finance for admissions
• Coordination with patients/families, referral source and outpatient providers
• Demonstrates consistent knowledge and competence of patient census and patient flow to ensure efficient access to care
• Coordination of all admissions from call to assessment to admission
• Ensure efficient admissions flow through response team, assessment and admission
• Coordinate with the Financial Department in obtaining insurance verifications, payment information and providing facilitation of admissions
• Collect medical and psycho-social documentation regarding applicants to present to clinical staff when needed

Admissions Coordinator coordinating patient admissions for Eating Recovery Center

Admissions Coordinator responsible for coordinating admissions at Eating Recovery Center, ensuring smooth patient flow and collaboration with families and providers. Requires behavioral health experience and a Bachelor's degree.

• Performs insurance notification, verification, and authorization activities necessary to financially secure accounts
• While appropriately prioritizing work based on financial risk / difficulty, incumbent completes notification, verification, & authorization for all inpatient, Ambulatory Surgery and bedded outpatient admissions utilizing the HQ work list as the primary work driver
• In a courteous manner, coordinates with and disseminates information to referring physician/hospital clinical staff and the insurance company to ensure that scheduled accounts are secure prior to admit and non-scheduled accounts are secure 24 hours post admit
• Aggressively explores all possible options to secure an account when problems arise (i.e. contacting physician office, referencing past visits, contacting patient, etc.)
• Responsible for thorough system documentation according to established standards
• Communicates with insurance companies, patients, physician offices and/or other hospital departments to complete account documentation requirements
• Responsible for securing patient accounts: Explains financial requirements to patient or other responsible party
• Collects deposits and deductibles
• Aggressively explores all possible options as a means of securing an account when problems arise
• Informs Patient Access management, registration staff and physician if account is not secure prior to admission
• Coordinates with and disseminates information to referring physician/hospital clinical staff and insurance company to secure scheduled accounts prior to admission and non-scheduled accounts within 24 hours following admission
• Acts in a caring and courteous manner to all patients, guests, visitors, students, and staff.
• Provides helpful and friendly assistance in a timely manner.
• Demonstrates caring behavior by utilizing positive interpersonal skills.
• Effectively responds to inquiries with a pleasant expression, maintaining eye contact, etc.
• Caring and courteous behavior will be measured by the number of complaints received in a 12-month period. No more than two complaints are considered satisfactory.

Admissions Coordinator securing insurance for patient accounts in a remote setting

Admissions Coordinator managing insurance notifications and verifications for patient accounts. Collaborating with patients, physicians, and insurance companies to ensure secure admissions in a remote role.

• Serve as the primary contact for prospective clients, families, and referral sources via phone, email, and other communication channels.
• Guide clients and families through all stages of the admissions process with compassion, professionalism, urgency, and responsiveness.
• Engage clients using a compassionate, relational, and consultative approach to encourage movement through the admissions process.
• Conduct a pre-admit screen and share the recommended level of care as determined by a clinical team member.
• Effectively manage objections, assess readiness for change, and motivate clients to pursue treatment.
• Maintain conversion rates and registration targets by tailoring communication to client needs and stage of change.
• Provide clear, accurate information about treatment programs, admissions processes, and expectations.
• Share appropriate community resources when clients are unable to access care.
• Promptly answer incoming calls, including those through an admissions inquiry phone queue.

Admissions Coordinator serving as primary contact for clients at The Emily Program

Admissions Coordinator serving as primary contact for clients and families at The Emily Program. Guiding clients through the admissions process and assisting with care access.

• Partners with other Admission Coordinators to ensure proper vetting of prospective residents.
• Schedules admissions when applicable and ensures reports are written and sent in a timely manner.
• Shares the gospel with potential residents and their families to increase admissions.
• Responsible for facilitating marriages, communion, baptisms, and funerals as opportunities present themselves.
• Communicates with all parties (Attorneys, Court Clerks, Bondsman, Probation/Parole Officers) to ensure admission is viable.
• Ensures Resident Fees are paid prior to admission and that Sponsorship Agreements are signed.
• Updates Dazos and sends reports including admission approval and legal reports.

Admissions Coordinator aiding in recovery program admissions

Admissions Coordinator facilitating admissions for a nonprofit recovery program. Responsible for ministerial duties and partnerships with prospective residents and families while promoting spiritual growth.

• Serve as the primary contact for prospective clients, families, and referral sources via phone, email, and other communication channels.
• Guide clients and families through all stages of the admissions process with compassion, professionalism, urgency, and responsiveness.
• Engage clients using a compassionate, relational, and consultative approach to encourage movement through the admissions process.
• Coordinate and schedule any pre-admission appointments (e.g., medical intake).
• Secure admission dates and ensure timely placement into appropriate levels of care (IP, Residential, PHP, IOP).
• Communicate confirmed admissions to internal teams.
• Provide clients with pre-admission materials (e.g. program handbooks and addendums) and share health insurance benefit quotes for recommended services.
• Conduct routine follow-ups with prospective clients.
• Balance a fast-paced, results-driven environment with compassionate client interactions.
• Collaborate cross-functionally to ensure a seamless admissions experience.

• Receive and process inbound inquiries from phone, email, and chat.
• Assess potential patients’ treatment needs, locating facility and level of care that coincide with patient’s clinical and medical needs.
• Document patient assessment accurately and promptly into system of record, ensuring all pertinent information is inputted in quick and efficient manner.
• Understand patient’s insurance eligibility and benefits.
• Determine patient’s insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers.
• Collect patients’ financial responsibilities, including deductibles, copays, coinsurance and out of pocket.
• Work with Pinnacle Treatment Centers to locate available beds and schedule admissions.
• Coordinate admissions schedules and sets up patient transportation as needed.
• Excel in teamwork, working in unison with all Pinnacle Treatment Centers staff to ensure positive patient.
• Ability to work cohesively with others while maintaining personal tasks.
• Ability to adapt and change focus to new tasks or goals.
• Ability to negotiate or overcome barriers.
• Attentive documentation skills.
• Demonstrate excellent interpersonal communication skills.
• Ability to motivate those seeking treatment.
• Accurate and fast computer skills.

Care Coordinator facilitating patient admissions at Pinnacle Treatment Centers

Admissions Care Coordinator I

Care Coordinator facilitating patient admissions at Pinnacle Treatment Centers. Responsible for timely response to inquiries and patient assessment for treatment needs.

• Responsible for maintaining admission guidelines, marketing programs, obtaining applicant information, screening applicants, completing admissions processes, and resolving resident concerns during their transition to the community.
• Responsible for developing census and quality mix by providing prospective residents, responsible parties, and referral sources with appropriate information and assistance.

Admissions Coordinator managing admissions processes at a senior living healthcare community

Admissions Coordinator managing admissions processes at Dixon Rehabilitation and Health Care Center. Seeking compassionate individuals with a passion for working with seniors in a supportive environment.

• Handles inquiries appropriately and effectively, communicating knowledge of all programs, prices, level of care, and admission protocols.
• Presents overall key program talking points, features, and benefits, for designated Outpatient locations.
• Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.
• Communicates with referents, clients, and families appropriately and effectively.
• Uses the referral process to build relationships with new referents and engages in collaboration with referents.
• Assesses all for potential admissions and makes LOC determinations based on treatment needs and refers to the appropriate level of care.
• Completes all required paperwork to facilitate a smooth admission process into all levels of care.
• Plans and coordinates all admissions and acts as the “concierge” to ensure that the admissions process proceeds smoothly.
• Communicates clinical and treatment needs of potential admissions to the clinical team.
• Follows up on all open referral calls/cases with the potential resident, family, referent, and/or marketing team member until the case is closed or admitted.
• Facilitates communication with designated Outpatient Office Coordinator and/or Outpatient Executive Director as needed for each admission.
• Ensures follow-up with referral sources following admissions, discharges, and during the treatment process.
• Ability to work remotely, making full use of software platforms to effectively communicate with onsite teams.

Admissions Coordinator handling inquiries and scheduling client admissions

Admissions Coordinator managing client inquiries and admissions processes for behavioral healthcare services. Facilitating smooth admissions into treatment facilities and building relationships with clients and families.

Admissions Coordinator jobs in United States

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Admissions Coordinator

Specialty Admissions Coordinator

Admissions Coordinator – IK12

Admissions Coordinator

Admissions Coordinator

Admissions Coordinator

Admissions Coordinator

Admissions Coordinator

Admissions Coordinator

Admissions Coordinator

Admissions Care Coordinator I

Admissions Coordinator

Admissions Coordinator