Admissions Coordinator

Guidehouse

Admissions Coordinator managing insurance notifications and verifications for patient accounts. Collaborating with patients, physicians, and insurance companies to ensure secure admissions in a remote role.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $38,000 - $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in insurance notification, verification, and authorization processes while effectively communicating with patients and healthcare staff. Proficient in securing patient accounts and managing financial requirements in a hospital setting.

Highest-signal resume keywords

Insurance NotificationPatient Account SecurityMedical Terminology FamiliarityCPAR CertificationCash Collections Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationAuthorization ActivitiesFinancial Risk AssessmentSystem DocumentationTyping Speed of 35 WPM

Soft Skills

Interpersonal SkillsCourteous CommunicationProblem-SolvingCustomer Service

Certifications & Qualifications

CPAR CertificationCHAA Certification

Industry Keywords

Patient AccessBillingPre-CertificationHealthcare CoordinationInpatient Admissions

About the role

Key responsibilities & impact

Performs insurance notification, verification, and authorization activities necessary to financially secure accounts
While appropriately prioritizing work based on financial risk / difficulty, incumbent completes notification, verification, & authorization for all inpatient, Ambulatory Surgery and bedded outpatient admissions utilizing the HQ work list as the primary work driver
In a courteous manner, coordinates with and disseminates information to referring physician/hospital clinical staff and the insurance company to ensure that scheduled accounts are secure prior to admit and non-scheduled accounts are secure 24 hours post admit
Aggressively explores all possible options to secure an account when problems arise (i.e. contacting physician office, referencing past visits, contacting patient, etc.)
Responsible for thorough system documentation according to established standards
Communicates with insurance companies, patients, physician offices and/or other hospital departments to complete account documentation requirements
Responsible for securing patient accounts: Explains financial requirements to patient or other responsible party
Collects deposits and deductibles
Aggressively explores all possible options as a means of securing an account when problems arise
Informs Patient Access management, registration staff and physician if account is not secure prior to admission
Coordinates with and disseminates information to referring physician/hospital clinical staff and insurance company to secure scheduled accounts prior to admission and non-scheduled accounts within 24 hours following admission
Acts in a caring and courteous manner to all patients, guests, visitors, students, and staff.
Provides helpful and friendly assistance in a timely manner.
Demonstrates caring behavior by utilizing positive interpersonal skills.
Effectively responds to inquiries with a pleasant expression, maintaining eye contact, etc.
Caring and courteous behavior will be measured by the number of complaints received in a 12-month period. No more than two complaints are considered satisfactory.

Requirements

What you’ll need

High School Diploma or equivalent
1-3 years of experience in patient access, billing, cash collections, insurance and/or pre-certification OR 3 years directly related experience in a hospital
Ability to type a minimum of 35 WPM
Familiarity with medical terminology
CPAR or CHAA certification

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program