Admissions Coordinator – IK12

Spring Education Group

Admissions Coordinator managing enrollment efforts across Independent K-12 schools. Supporting inquiries, building relationships, and driving the admissions process towards conversion targets.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving student enrollment through effective lead conversion strategies and maintaining strong relationships with prospective families. Proficient in utilizing CRM systems like Salesforce to manage records and support enrollment initiatives.

Highest-signal resume keywords

Enrollment ManagementSalesforce ProficiencyKPI AccountabilityCustomer Service ExcellenceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead ConversionAdmissions Process KnowledgePerformance Target AchievementData ManagementScheduling Coordination

Soft Skills

Written CommunicationVerbal CommunicationProblem-SolvingAttention to DetailCollaboration

Tools & Technologies

SalesforceNetSuiteCRM Platforms

Industry Keywords

Education SalesPublic RelationsEnrollment ProcessHigh-Value ConversionsCustomer Relationship Management

About the role

Key responsibilities & impact

Drive new-student enrollment to meet or exceed established enrollment and conversion KPIs.
Respond promptly and professionally to inbound inquiries received through phone, web, email, marketing campaigns, and events.
Build relationships with prospective families and convert qualified leads into scheduled campus tours and visits.
Conduct thoughtful and consistent follow-up to encourage applications and minimize prospective-family drop-off.
Follow up on tour cancellations and no-shows to reengage interested families.
Maintain current knowledge of campus offerings, tuition and fees, and the admissions process to answer questions accurately.
Coordinate scheduling across multiple campus calendars and locations.
Partner closely with campus teams on lead-to-enrollment initiatives.
Maintain accurate and timely records in Salesforce, NetSuite, and other applicable systems.
Collaborate with Marketing and Communications to support campaigns and top-of-funnel enrollment growth.
Identify and resolve challenges throughout the enrollment process, escalating family or enrollment concerns when appropriate.
Manage competing priorities and allocate time effectively to achieve optimal results.
Handle confidential and sensitive information with professionalism and discretion.
Contribute to special projects and continuous improvement initiatives as requested by the Lead Enrollment Director.

Requirements

What you’ll need

Three or more years of experience in admissions, enrollment, education sales, lead conversion, or a comparable role with KPI accountability.
Demonstrated success in meeting performance targets and driving high-value or high-consideration conversions.
Bachelor’s degree in business, education, or a related field preferred.
Education-sector or public relations experience is a plus.
Proficiency in Salesforce or a comparable CRM platform is strongly preferred.
Outstanding written and verbal communication skills.
A demonstrated ability to provide responsive, high-touch customer service.
Strong organizational and multitasking abilities in a fast-paced, evolving environment.
A collaborative, solutions-focused mindset with sound judgment and strong attention to detail.
Ability to work independently while building productive relationships with campus and Shared Services stakeholders.
Strong problem-solving and conflict-resolution skills, with the flexibility to adjust priorities as needs evolve.
Professionalism, integrity, and discretion when handling sensitive information.

Benefits

Comp & perks

Full medical, dental, and vision coverage.
401(k) with company match.
Tuition remission for employees’ children.
Continued education tuition savings through university partners.