Administrative Assistant

• Support the sales team and contribute to the efficient management of administrative processes related to commercial operations
• Ensure the integrity of customer master data
• Process orders and manage the order portfolio
• Create an efficient workflow and ensure customer satisfaction
• Manage order changes (date, quantity, item, etc.)
• Process order cancellations
• Act as an interface between internal areas (sales, logistics, credit, quality, and others)
• Monitor credit analyses and follow up on outstanding issues with the responsible departments
• Provide direct support to customers
• Conduct supplier and item approval processes
• Manage sample requests
• Resolve billing issues and other post-sales matters
• Register new customers
• Handle special freight and other logistical exceptions
• Open and respond to AR processes (Claimant Assistance/Complaint Analysis)
• Participate in AR committees
• Manage complaint handling and provide feedback to the customer on complaint processes
• Support the commercial/sales team with administrative and operational tasks

Sales Administrative Assistant

• Verify receipt of onboarding documents, ensuring compliance with legal and internal requirements;
• Contact candidates to request missing documents, providing guidance on deadlines and procedures;
• Enter new employee data into the HCM Senior system, ensuring accuracy of information;
• Submit data to e-Social, meeting legal deadlines and ensuring data integrity;
• Support the admissions/onboarding team with administrative activities related to hiring processes.

Administrative Assistant – Admissions

• Receipt, verification and posting of incoming fiscal invoices into the system.
• Verification of invoice compliance with applicable legislation.
• Verification of taxes applicable to invoices.
• Issuance of invoices.
• Preparation and submission of ancillary tax obligations.
• Customer, supplier and material master data registration/maintenance.
• Creation of purchase requisitions and purchase orders in SAP.

Administrative Assistant - Fiscal

• Control service provider expenses through accruals, payment controls, month-end closing processes and filing to ensure expenses are recorded in the correct accounting period.
• Perform month-end closing procedures, meeting the deadlines of the Accounting and Controllership departments.
• Monitor the performance of service providers within the scope of contracted services, establish KPIs and measure unit satisfaction with the services delivered.
• Receive and distribute mail delivered by the Post Office at the Central building, ensuring documents reach the correct recipients in their departments.
• Receive, sort and distribute pouches/mail bags from branches received at the central office, as well as sort and organize items that departments send to branches via the pouch service.
• Provide guidance to other departments when necessary regarding mail postings, assisting departments with this process.
• Maintain the tracking code system available in the Infrastructure area on the Intranet page, ensuring correct information is available to users.
• Organize and send documentation to the document management company and, on occasion, receive documents sent back to the requesting departments.
• Maintain direct contact with the courier/messenger company and the Brazilian Post Office (Correios) to coordinate necessary alignments related to the document sending and collection process.

Administrative Assistant – Facilities

• Support general administrative activities of the company.
• Assist coordination and management by updating reports and spreadsheets.
• Provide support to the field team, reporting to supervision and coordination.
• Manage timekeeping processes, time bank, and overtime.
• Receive, organize, file and send physical and digital documents.
• Monitor completion of employee trainings and courses.
• Assist with logistics and meeting organization.
• Demonstrate resilience, proactivity and a growth-oriented mindset.

Administrative Assistant – Exclusive to Candidates with Disabilities

• Prepare judicial calculations;
• Complete calculation and court fee reports.

Administrative Assistant – Banking

• Invoicing and invoice exchanges;
• Control and preparation of grain CTRs and signatures;
• Commercial and financial controls (grain loading/unloading and payments);
• Shipment setup (FOB/CIF);
• Fiscal/tax instructions;
• Data entry in SAP system;
• General supplier/vendor registration;
• Requesting supplier documentation;
• Sustainability and grain traceability queries;
• Fiscal reconciliation of CTRs;

• Executar atividades administrativas e operacionais relacionadas aos processos de importação, exportação, atendimento ao cliente, faturamento e apoio financeiro da unidade, garantindo o correto fluxo de informações, controle documental, conformidade dos processos e suporte às operações do Porto Seco, contribuindo para a eficiência operacional, qualidade dos serviços e satisfação dos clientes.
• Realizar o atendimento a clientes, despachantes, transportadoras e parceiros, prestando suporte às demandas operacionais e administrativas.
• Acompanhar processos de importação, exportação, trânsito aduaneiro e movimentação de cargas.
• Atualizar informações e monitorar sistemas corporativos e aduaneiros, garantindo a correta gestão dos processos.
• Controlar documentos, planilhas, registros operacionais, financeiros e de faturamento.
• Apoiar a programação das operações, liberação de veículos e acompanhamento de vistorias e fiscalizações.
• Registrar e acompanhar ocorrências operacionais, mantendo clientes e áreas envolvidas informados.
• Dar suporte aos processos de faturamento, conferência de movimentações, cobranças e controles financeiros.
• Elaborar relatórios, controles administrativos e apoiar iniciativas de melhoria contínua dos processos.
• Garantir o cumprimento dos procedimentos internos, requisitos legais, regulatórios e de qualidade aplicáveis às atividades da área.

Assistente Administrativo

• Demonstrate commitment to responsibilities, including regular attendance, punctuality, and completion of assigned tasks;
• Contribute to the assigned area whenever you identify opportunities for improvement; meet deadlines;
• Adhere to the schedule of activities that make up the established Apprenticeship program;
• Develop professionally to achieve the objectives proposed by the program, putting acquired knowledge into practice;
• Perform supervised administrative tasks such as filing, checking lists, data entry and routing documents, verifying and receiving documents, monitoring reports, and handling telephone and in-person reception, among other departmental activities.

Administrative Assistant Apprentice – PWD

• Support the team with internal and external communication;
• Draft documents (meeting minutes, activity tracking, among others);
• Prepare recurring reports for clients who require them;
• Enter payments into the financial system;
• Organize department documents with support from leadership;
• Assist management with documentation for audits and annual maintenance;
• Conduct follow-up meetings with managed-service clients;
• Review and evaluate administrative processes;
• Create contracts in the ITSM tool;
• Prepare and send the client welcome kit and contact clients to confirm delivery of the kit;
• Assist in creating accounts and contacts within the ITSM tool;
• Support administrative tasks related to the ITSM tool;
• Assist the team in resolving general Service Desk requests.

Administrative Assistant – Service Desk

• Support for employee admissions routines
• Verification of admission documentation
• Execution and follow-up of the admission process
• Submission of information to e-Social
• Ensuring the quality and consistency of admission data
• Support for HR administrative routines

Administrative Assistant, HR — Admissions Focus — Vacancy exclusive to People with Disabilities

• Collect and organize variable payroll entries (commissions, bonuses, and deductions) by consolidating spreadsheets and documents, supporting monthly payroll processing.
• Assist with document verification for hires, transfers, and promotions, checking the completeness of data and forms and ensuring employees' records are correctly updated.
• Support the onboarding process by cleaning and verifying data for submission to eSocial, contributing to the consistency of information.
• Provide support for timekeeping and electronic attendance systems, advising managers on correct data entry and assisting with calculation of overtime, schedules, and time bank.
• Organize documents and evidence for audits and inspections, ensuring responsiveness and transparency when addressing requests.
• Maintain databases for HR metrics by entering personnel movement information to support report consolidation.
• Assist in reviewing salary tables and benefits, comparing data with current policies and identifying basic inconsistencies.
• Organize collective bargaining agreements and union contracts, keeping the digital repository updated for reference.
• Support the creation and follow-up of purchase requisitions, contributing to the procurement and availability of employee benefits.
• Assist in preparing and organizing departmental statements and reports.

Administrative Assistant - HR

• Classify and post invoices in the system and banking platform.
• Classify and prepare various accounting entries.
• Process supplier/vendor payments.
• Manage bank reconciliations.
• Perform financial and accounting closings.

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