Administration

• designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes
• design and implement large and complex technical solutions
• diagnosing, debugging, and resolving software problems
• preparing and modifying technical documentation
• project management duties for the technical aspects of large and complex projects
• provide leadership as a model of how others should interact and accomplish tasks

Senior Application Development Administrator

• Represent the value-based care program’s affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions
• Build strong relationships with in-clinic staff—facility administrators, social workers, and administrative assistants—to facilitate coordinated, compliant marketing efforts
• Develop a strong understanding of the plan’s benefits, eligibility criteria, and the role of care management in driving better health outcomes for members
• Partner with assigned brokers to support enrollment of interested patients
• Communicate plan and program information in a clear, ethical, and compliant manner
• Identify barriers to engagement and provide insights that improve our local marketing approach
• Track engagement and field activity metrics to support performance evaluation and continuous improvement
• Potential to represent the plan at community events or engage existing members for retention activities
• Travel to clinic locations at least four days per week

Administrator, Partner Marketing

• Represent the value-based care program’s affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions.
• Build strong relationships with in-clinic staff—facility administrators, social workers, and administrative assistants—to facilitate coordinated, compliant marketing efforts.
• Develop a strong understanding of the plan’s benefits, eligibility criteria, and the role of care management in driving better health outcomes for members.
• Partner with assigned brokers to support enrollment of interested patients.
• Communicate plan and program information in a clear, ethical, and compliant manner—ensuring CMS marketing guidelines and internal compliance guardrails are followed.
• Identify barriers to engagement and provide insights that improve our local marketing approach.
• Track engagement and field activity metrics to support performance evaluation and continuous improvement.
• Potential to represent the plan at community events or engage existing members for retention activities.
• Travel to clinic locations at least four days per week to speak with kidney care patients, caregivers, and clinic staff.
• Occasional option to work Saturdays and evening events, if desired.

• independently reviewing the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
• manages the incoming and outgoing payments required from the Borrower and Lenders
• books the new commitment, amendment, or restructure updates in the Loan IQ system of record
• works closely with Client Manager, Credit and Portfolio Officers, Agency Management, Internal and External Legal Counsel and many internal operational support units to ensure seamless execution of transaction
• demonstrate time schedule flexibility to accommodate deal closing requirements

Document Administrator III

• Build successful partnerships with the program leadership to understand program and contract needs while negotiating favorable terms and conditions in all assigned agreements.
• Meet department metrics that track activities such as contract value, contract ceiling, contract mods, contract deliverables, and their associated processing timeframes.
• Reduce risks through negotiation of key terms, the addition of assumptions, or clarifying conditions to proposals or agreements.
• Strong terms and conditions negotiation skills to include the ability to negotiate with major prime contractors.
• Manage ad hoc requests.
• Administer complex agreements across a variety of contract types, including FFP, T&M, Cost-type, IDIQs, OTAs, etc.
• Maintain diplomacy and tact when engaging with colleagues and external parties.
• Leverage technical ability and professional curiosity to lean forward and take ownership of outcomes.
• Demonstrate ability to effectively resolve challenges and be a reliable resource to the programs supported.
• Ensure comprehensive administration of our contractual commitments for the assigned contracts portfolio.
• Support the proposal process by reviewing solicitation requirements, developing cover letters, contracts and/or cost and pricing volumes, analyzing terms and conditions and evaluating risk in accordance with company guidelines.
• Process new awards, modifications and maintain accurate contract records within the company’s Contract Management System.
• Prepare negotiation strategies for existing or prospective clients to establish performance, and contractual guidelines for assigned contracts.
• Lead contract administration from requirements definition through contract close-out.

Senior Contracts Administrator

• Field calls, emails, or texts from customers with claims
• Meet established service level requirements in contacting customers and processing claims
• Submit and manage claims to logistics providers, where appropriate, to recover any compensation for damage or loss due to negligence by logistics provider
• File subsequent claims on behalf of BIG to shipping carriers to maximize recovery
• Investigate customer claims to determine if required criteria is met to cover a loss, damage or theft claim
• Communicate clearly with customers any information or required documentation to resolve the claim
• Enter appropriate information into claim management system
• Gather information and prepare reports for audits as needed
• Assist in supporting annual audit and other compliance requests
• Perform training for teams as needed
• Update templates for customer responses to provide up to date information
• Make replacement orders as appropriate in Shopify /NetSuite
• Other duties as necessary but not outlined in this job description

Shipping Protection Claims Administrator

• Lead continuous enhancement of the data model configuration within the PIM system to ensure robust support for product data and taxonomy maintenance, thereby optimizing data integrity and operational efficiency
• Strategically manage and prioritize the PIM configuration features backlog in close collaboration with our third-party implementation partner to ensure alignment with business objectives and timely execution of enhancements
• Drive cross-functional collaboration with IT and development teams to refine data syndication and ingestion processes between PIM and key systems such as ERP, E-commerce platforms, and DAM, enhancing data flow accuracy and system interoperability
• Implement and manage structured workflows within PIM tailored to support efficient SKU onboarding and offboarding processes, ensuring alignment with business and stakeholder needs
• Provide expert guidance on the configuration of new fields and entities within the PIM system to meet evolving stakeholder requirements, optimizing system setup for comprehensive data management
• Develop and implement stringent data validation checks to ensure thorough product data enrichment and integrity, facilitating high-quality data syndication across diverse digital channels
• Establish and maintain comprehensive documentation detailing PIM processes and mappings with connected systems, ensuring clarity and consistency in data management practices and facilitating effective stakeholder communication
• Proactively update and maintain the product data model in response to changing taxonomy requirements and digital channel developments, ensuring ongoing relevance and system accuracy
• Conduct regular system audits to identify and address data completeness issues, ensuring seamless syndication across multiple channels and preserving data accuracy
• Oversee system monitoring and troubleshooting initiatives to promptly identify, communicate, and resolve system and syndication issues, thereby ensuring smooth operational flow and minimal disruptions

PIM Administrator

• Deploy, administer, and optimize VMware ESXi, vCenter, and Omnissa VDI environments across multiple physical sites.
• Manage and maintain VDI infrastructure components, including connection brokers, gateways, profile management, load balancing, and virtual desktop lifecycle operations.
• Monitor, troubleshoot, and optimize virtual infrastructure performance, availability, and resource utilization, resolving issues related to virtualization, networking, connectivity, and system performance.
• Implement and maintain virtualization technologies, including distributed switching, VLANs, backup and disaster recovery solutions, and integration with enterprise network, storage, and security architectures.
• Perform system maintenance, upgrades, patching, and vulnerability remediation to ensure a secure, compliant, and highly available virtualized environment.
• Collaborate with infrastructure, cybersecurity, and engineering teams to design, implement, and enhance virtualization solutions that support mission and operational requirements.

Virtualization Administrator

• Teach in the Health Care Administration program remotely.
• Develop and evaluate healthcare marketing plans.
• Actively engage students through frequent interaction that motivates them to succeed.
• Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations.
• Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.
• Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program.
• Provide feedback to your program chair on possible curricular improvements.

Adjunct Faculty, Healthcare Marketing

• Actively engage students though frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning.
• Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations.
• Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.
• Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program.
• Provide feedback to your program chair on possible curricular improvements.

Adjunct Faculty – Healthcare Policies, Management, and Health Care Administration

• Responsible for overall management of the Department’s Administrative Services including Payroll and Human Resources.
• Direct, manage, plan and coordinate all aspects of Administrative Services such as payroll, employment, compensation, compliance, employee relations, and policy setting.
• Serve as faculty and staff liaison between the Department and other outside units in administrative matters.
• Direct, manage, plan, and coordinate the department's faculty and staff payroll and approvals.
• Provide expertise and guidance in complex personnel issues in conjunction with WUSM Human Resources.
• Develop and maintain policies and procedures related to payroll, employee relations, and compensation to ensure compliance with University guidelines.

Senior Manager, Department Administration – Radiology

• Act as an embedded technical owner for Health Cloud — partnering directly with stakeholders to translate business needs into working solutions, leading every stage from requirements gathering and solution design through build, testing, and deployment with a high degree of autonomy
• Design, implement, and optimize complex automations (Flows, lightweight Apex) for Health Cloud objects like Network Contracts, Provider Relationships, and scoring logic.
• Manage external integrations (Medscout, Docusign) and partner with Legal, Security, and Compliance to achieve 100% compliance on all feature releases.
• Drive user adoption and subject matter expertise by hosting peer demos and office hours.
• Ensure network data quality through governance reports, dashboards, validations, and regular audits.
• Maintain up-to-date technical documentation and data dictionaries for all major enhancements.

Senior Salesforce Health Cloud Administrator

• Process contracts according to client policies.
• Assist in preparation of service termination processing via amendments.
• Maintain an internal database with pertinent information, including legal documents.
• Assist in preparation and revision of contracts that involve the purchase of sale of goods and services.
• Handle the acquisition, distribution, and store of equipment and supplies.
• Dispose of unclaimed property.
• Assist in proposal planning and administration of contracts.
• Prepare contract briefs and revisions summarizing contractual requirements and budgets.
• Track authorizations and correspondence, maintaining detailed and organized files.
• Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables.
• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules.
• Perform closing activities as needed.
• Track payments and deadlines.
• Analyze and mitigate risk.
• Other duties as required.

Contracts Administrator I

• Responsible for overall operations for nursing services and patient care at two or more chronic hemodialysis facilities
• Financial management, quality assurance and patient care, safety, risk management, teammate satisfaction, quality index scores, and facility maintenance
• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
• Full supervisory and management responsibilities for all teammates within assigned facilities such as hiring, teammate relations, performance and professional development, mentoring, annual reviews, salary increases, and terminations

Group Facility Administrator

• Point of contact for assigned clients for all loan-related servicing matters
• Deliver highest level of service to lenders/investors, borrowers, vendors and internal business units
• Ensure compliance with servicing agreements, government regulations and company policies
• Accurately key all transactions into the system of record and/or workflow tool
• Ensure timely communication with clients and partners

Loan Servicing Administrator I

• Review patient records to ensure documentation supports appropriate billing and coding; including diagnoses, services rendered, and medical necessity.
• Identify documentation gaps that may impact reimbursement, compliance, or patient care. Work with providers to resolve them.
• Assist providers in understanding documentation requirements related to coding Standards (e.g., CPT, ICD-10) and payer guidelines.
• Conduct routine chart audits to validate accuracy and alignment between clinical documentation and billing data.
• Collaborate with the billing department to ensure clean claims and reduce denials or rework.
• Provide real-time or retrospective feedback to clinicians to improve documentation practices
• Track trends in documentation errors, coding issues, and claim denials. Report findings on leadership.
• Support compliance with HIPAA, state regulations, and payer-specific requirements.
• Develop training materials and provide education to medical and clinical staff on best practices for documentation, billing, and coding
• Assist in the management of organizational projects as needed.
• Assists in evaluating and standardizing operations, policies, and procedures.
• Assist with training and education of staff upon request

Data Validation Administrator

• Owns the search calendar, prioritizes appointments and works directly with partners, clients, and candidates to define the search schedule
• Supports Partners scheduling, tracking and management of all BD
• Maintains Thrive database of all search-related candidate and client information
• Coordinates travel for partners and candidates - both domestic and international
• Processes expense reporting for partners and candidates
• Serves as point person for employees visiting the office and greets guests upon arrival, typical schedule is 9am to 5pm but remains flexible
• Liaison for administrative vendors including security, parking, cleaning, catering, and technology
• Organize office events including luncheons, training/information sessions, volunteer events, holiday parties, happy hours and office off-sites which may include oversight and management outside of office hours
• Assists with building projects, renovations and/or handling office moves; inventory management
• Runs conference room schedule, office hoteling
• Tracks and manages office related expenses, food, and office supplies
• Manage incoming and outgoing mail/packages for internal and external stakeholders as needed
• Ensure new hires receive the local office guide and details in advance of their first day

Engagement Coordinator – Office Administrator

• Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey.
• Identify all markets and other alternative risk mechanisms for the placement of public entity business.
• Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business.
• Be proficient in the knowledge of public entity insurance so to identify risk exposures and applicable coverages.
• Assist in the compilation and preparation of marketing and underwriting data and the ability to condense material into excel worksheets as required by carriers.
• Review quotations, policies, endorsements and audits for accuracy.
• Meet established time frames of reporting as required by the State regulations governing joint insurance funds.
• Assist in providing administrative services to the joint insurance fund in accordance with State regulations.
• Delegate to support staff specific assignments and monitor for thoroughness and completion within given timeframes.
• Assist support staff and producers with any service related matters.
• Attend meetings as required by the profit center manager.

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Senior Application Development Administrator

Administrator, Partner Marketing

Administrator, Partner Marketing

Administrator, Partner Marketing

Document Administrator III

Senior Contracts Administrator

Shipping Protection Claims Administrator

PIM Administrator

Virtualization Administrator

PIM Administrator

Adjunct Faculty, Healthcare Marketing

Adjunct Faculty – Healthcare Policies, Management, and Health Care Administration

Senior Manager, Department Administration – Radiology

Senior Salesforce Health Cloud Administrator

Contracts Administrator I

Group Facility Administrator

Loan Servicing Administrator I

Data Validation Administrator

Engagement Coordinator – Office Administrator

Director of Public Entity Insurance Administration