Administration

• Serves as primary escalation point for complex FMLA and multi-jurisdictional leave cases; partners with Senior ADA Specialist when accommodation is required.
• Interacts with the State of Massachusetts to provide MAPFML employer documentation to the state, including reports to ensure compliance with labor laws and regulations.
• Provides advanced guidance to employees and managers on leave policies, eligibility, and procedures.
• Resolves escalated or complex leave cases, including intermittent leave, overlapping regulations, etc.; partners directly with Senior ADA Specialist on ADA‑related scenarios.
• Conducts audits of leave cases and payroll records to ensure proper documentation and adherence to company policies.
• Trains team members on the effective use of technology, process updates and changes to leave laws.

Leave Administrator

• Provide professional contract administration support to portfolios the full contract lifecycle, from pre-proposal activities through final closeout.
• Support the formation, negotiation, administration, and compliance management of standard and moderately complex contracts, modifications, and agreements.
• Help develop contractual documents, support proposal and award activities, and administer agreements with U.S. Government, state and local government, GSA Schedule, grant, cooperative agreement, and commercial customers.
• Prepare, review, and support negotiation of contracts and agreements of varying types.
• Review customer terms and conditions, identify potential risks, incorporate Company-preferred contractual positions, and secure required internal approvals prior to execution.
• Negotiate changes to standard terms and conditions, as appropriate.
• Support the proposal review process by reviewing solicitations, identifying contract risks and performance gaps, drafting contractual clarification questions, contributing to mitigation strategies, and supporting formal and informal proposal drafting.
• Document agreements and key decisions in writing, maintain complete and accurate contract files, and ensure proper contract approvals are retained for audit purposes.
• Maintain a working knowledge of relevant contract and procurement regulations, policies, and procedures, including the Federal Acquisition Regulation and agency supplemental regulations for Tier 1 federal clients.
• Coordinate with internal stakeholders and other Contracts team members to promote consistent contract administration practices and timely resolution of contract-related issues.

Contracts Administrator

• Manage all aspects of international cargo claims, including intake, documentation, communication, and resolution.
• Acting as a subject matter expert, ensure claims are handled in accordance with industry standards while engaging with carriers, insurers, and internal stakeholders to achieve timely and favorable outcomes.
• Emphasize education, transparency, and proactive communication to support both internal teams and clients throughout the claims lifecycle.
• Support client retention and risk mitigation by ensuring cargo loss and damage claims are handled professionally and efficiently.
• Negotiate with carriers, insurers, and third parties to secure favorable settlements.
• Educate internal teams on claims processes and best practices.

Claims Administrator

• Provide on-site technical support to a regional office and assist with tickets from locations across the US, MX, and Europe.
• Provide one-on-one end-user training (in person or remotely) and assistance on a variety of software applications and computer hardware.
• Document user inquiries and problems and work towards a solution.
• Respond to customer issues and requests by creating, tracking, and documenting solutions in a support database and monitoring the support queue.
• Install, configure, test, maintain, and troubleshoot customer workstations and related hardware and software.
• Perform analysis and diagnosis of complex problems for customers and recommend and implement corrective solutions.
• Troubleshoot network connectivity issues, including wireless access points, devices connected to the wireless network, preliminary bandwidth issues, and printer routing problems.
• Act as designated IT point of contact for the facility in case of any IT-related emergency or maintenance.
• Consult with customers to obtain hardware, software, and services and assist the customer in obtaining the training necessary to use the product(s).
• Achieve service level and customer satisfaction KPI targets.
• Order, track, and deploy hardware for users in the assigned facility and other sites.
• Conduct inventory control tasks as needed, including verifying serial numbers on equipment and updating records.
• Establish and maintain effective working relationships with management, team members, and customers.
• Communicate effectively with all levels and maintain tact and composure in stressful situations.

Desktop Support Administrator

• Manage contract administration activities throughout the full contract lifecycle, including contract setup, review, maintenance, modifications, amendments, change orders, and closeout.
• Review customer purchase orders, contracts, modifications, amendments, flowdowns, and terms and conditions to ensure accuracy, completeness, compliance, and alignment with approved business positions.
• Analyze contractual requirements, obligations, deliverables, milestones, funding, periods of performance, schedules, reporting requirements, and customer flowdowns; identify risks, exceptions, and required internal actions, escalating issues as appropriate.
• Prepare, process, and maintain contract modifications, amendments, change requests, approvals, correspondence, and contract documentation while ensuring ERP order accuracy and maintaining complete and accurate contract files.
• Track contract deliverables, funding, performance periods, delivery schedules, invoicing requirements, contractual obligations, and open action items to support timely execution, compliance, and risk mitigation.
• Coordinate cross-functionally with Sales, Program Management, Finance, Engineering, Quality, Operations, Supply Chain, customers, suppliers, and other stakeholders to communicate contract requirements and support proposal, RFQ, quote, contract performance, cost, schedule, delivery, and invoicing activities.
• Support proposal development, contract reviews, customer negotiations, and change management by preparing contract summaries, coordinating cross-functional reviews and approvals, tracking exceptions, and assisting with issue resolution, disputes, and contract closeout.
• Utilize Salesforce CRM to support proposal, quote, and contract review activities.
• Serve as a primary point of contact for routine customer contract inquiries and related correspondence.
• Support compliance with customer requirements, company policies, applicable laws and regulations, FAR/DFARS clauses, export control, cybersecurity, quality requirements, and government registration systems (including SAM.gov, DECCS, PIEE, and related platforms).
• Administer Non-Disclosure Agreements (NDAs), Teaming Agreements, and other business agreements.
• Generate reports, maintain contract metrics, and provide management with contract status, performance, and compliance visibility.
• Identify opportunities to improve contract administration processes, templates, tracking tools, workflows, policies, and standardized procedures to enhance efficiency, compliance, and overall contract management.
• Uphold company core values and perform other duties as assigned.

• Review, abstract, and maintain lease documents and related agreements in lease administration systems, ensuring data accuracy and completeness
• Review CAM and other escalations, real estate tax invoices, and annual landlord reconciliation statements to ensure accuracy and lease compliance
• Monitor and track critical lease dates including renewals, terminations, rent escalations, and option deadlines, proactively alerting stakeholders of upcoming obligations
• Process reconciliation payments and conduct rent variance analysis to identify discrepancies and ensure proper financial tracking
• Manage client, vendor, and landlord relationships while resolving rent and other landlord/tenant issues with professionalism and efficiency
• Coordinate lease execution processes, including document preparation, routing for signatures, and maintaining organized lease files and audit trails
• Handle data entry and management of Estoppel Certificates and other lease-related documentation
• Generate regular reports and analytics on lease portfolio performance, critical dates, and financial obligations to support client decision-making
• Support special projects as assigned by supervisor while maintaining compliance with company policies and client-specific requirements.

Senior Lease Administration Analyst

• Draft moderate to complex, non-routine contractual instruments.
• Apply expert-level knowledge of contracting concepts, the Uniform Commercial Code, public contract acquisition law and regulations, and relevant international contract law.
• Ensure compliance with corporate policies and procedures and identify opportunities for process improvement.
• Coordinate and manage contract volume in support of major or complex proposals.
• Review complex domestic, international, and commercial proposals for compliance with RFP requirements, with emphasis on identifying and mitigating proposal and execution risk.
• Draft and revise contract language, including terms and conditions, in response to RFP requirements.
• Determine appropriate flow-down provisions for subcontracts and material procurement.
• Lead and support negotiation activities, including serving as negotiation lead for less complex efforts and acting as “closer” on more complex negotiations as required.
• Utilize independent judgment and creativity to resolve complex contract issues.
• Prepare complex contractual documentation for review by legal counsel, business units, and corporate stakeholders.
• Participate in and contribute to process improvements and work instruction development prior to implementation.
• Collaborate effectively with senior corporate leadership, customer and supplier executive management, and public agency executives.
• Develop and support competitive proposal development efforts.
• Provide mentorship, training, and technical guidance to less experienced contracts professionals, supporting skill development within the function.
• Communicate results clearly and concisely, both verbally and in writing.
• Travel up to 25% annually, both domestically and internationally.

Senior Contracts Administrator

• Manage and maintain enterprise storage solutions including SAN, NAS, and related storage platforms.
• Monitor storage health, availability, performance, utilization, and capacity.
• Provision, expand, modify, and decommission storage resources according to operational standards and business requirements.
• Troubleshoot storage performance issues, connectivity problems, capacity constraints, replication issues, and data availability concerns.
• Maintain storage configurations, access controls, snapshots, replication, and data protection settings.
• Assist with storage lifecycle planning, upgrades, migrations, replacements, and optimization efforts.
• Ensure storage platforms are configured and maintained according to best practices for reliability, performance, scalability, and data integrity.
• Manage and maintain enterprise backup platforms, backup jobs, schedules, policies, retention settings, and recovery workflows.
• Monitor backup job success, failure trends, performance, capacity, and system health.
• Troubleshoot backup failures, missed jobs, replication issues, retention problems, and recovery errors.
• Perform regular backup validation and recovery testing to confirm data recoverability.
• Support file-level, system-level, application-level, and disaster recovery restoration efforts.
• Maintain backup and recovery procedures for critical systems, applications, and data.
• Ensure backup and recovery practices align with business requirements, retention policies, compliance expectations, and operational standards.
• Support disaster recovery planning, testing, documentation, and execution.
• Assist with defining and validating recovery objectives, recovery processes, and restoration procedures.
• Coordinate with infrastructure, network, security, application, and database teams during recovery events and disaster recovery exercises.
• Support replication, snapshot, immutable backup, archival, and other data protection technologies.
• Identify risks related to backup coverage, recoverability, retention, capacity, and platform resiliency.
• Recommend improvements to strengthen data protection and disaster recovery readiness.
• Monitor and analyze storage and backup capacity utilization, growth trends, and performance.
• Identify capacity risks, performance bottlenecks, and operational constraints.
• Recommend storage expansions, backup repository growth, platform upgrades, and lifecycle replacements.
• Optimize storage allocation, backup performance, retention usage, and resource consumption.
• Provide capacity and performance reporting to management and technical stakeholders as needed.
• Serve as the primary technical owner for storage and backup incidents.
• Provide escalation support for storage availability, data access, backup failure, and recovery-related issues.
• Participate in root cause analysis, remediation planning, post-incident reviews, and long-term corrective actions.
• Participate in an on-call rotation and provide support for critical storage, backup, and recovery incidents as needed.
• Coordinate with vendors for support cases, hardware replacements, software upgrades, and platform issues.
• Maintain accurate documentation of storage systems, backup platforms, retention policies, recovery procedures, diagrams, and operational standards.
• Support change management by documenting implementation plans, risks, validation steps, and rollback procedures.

Storage and Backup Infrastructure Administrator

• Contract processing & administration
• Move contracts through the existing workflow
• Intake, prepare, and route MSAs, SOWs, DPAs, and order forms from draft through signature using current templates — no drafting from scratch
• Apply standard terms and the existing playbook
• Handle routine redlines against the approved clause library; flag and escalate anything non-standard rather than negotiating it independently
• Run e-signature and execution
• Prepare documents for signature, route for internal approvals, track to full execution, and file completed agreements
• CLM & system-of-record upkeep
• Keep the CLM current
• Maintain the contract lifecycle management tool as the system of record — accurate records, statuses, key dates, and counterparties; keep work out of inboxes
• Maintain templates and the clause library as-is
• Keep approved templates and clauses current and usable; surface gaps to leadership rather than restructuring them
• Renewals & date tracking
• Track and tee up renewals
• Monitor upcoming renewal and expiration dates, flag at-risk or approaching bookings, and route them per the existing renewal process so none slip through the cracks
• Day-to-day deal & reporting support
• Support Sales on routine requests
• Turn around contract status and standard document requests quickly so deals keep moving; escalate non-standard items before signature
• Keep reporting current
• Update existing trackers and dashboards so leadership retains visibility into throughput, cycle time, and renewal exposure

Contract Administrator – Temporary

• Responsible for the accounting and coordination for multiple sub-entities of Hanger, Inc., related to the acquisition and fulfillment of government grant projects throughout the full grant lifecycle
• Monthly grant financial activity analysis and administration with respect to government agencies
• Overseeing functions related to payroll preparation and tracking
• Managing the daily office functions such as purchasing and facilities and general administration needs
• Monitor grant expenditures against approved budgets and periods of performance
• Prepare and/or support monthly reimbursement requests, invoices, cash drawdowns
• Liaison between research and accounting / finance teams and adjust project tracking for items such as re-budgets
• Support the development and submission of grant proposals including budget development
• Maintain these databases/systems and provide reports to staff and leadership as needed
• Track grant-funded equipment, supplies, and other property purchased with government funds

Grant Administration Analyst

• Provides client and administrative support to a business development officer/s with a focus on client service, operational excellence and the advancement of divisional strategy.
• Participates in the overall relationship management of key clients handling communication, servicing, documentation, client meeting preparation, and general oversight of the portfolio.
• Supports other administrative functions including sales and referral management, compliance and regulatory reporting/documentation, Salesforce management, events and client nurture activities.
• Interfaces regularly with the Onboarding & Servicing team in the support of assigned clients.
• May require specialized training to support certain verticals- Escrow, Captive Insurance- including collaboration with legal partners on complex and specialized transactions.

Private Banking Portfolio Administrator

• Provide operational input and support for the operations, maintenance, and refinement of Enterprise Cloud environment.
• Support OCI cloud-based continuous improvement, deployment, and migration efforts as needed.
• Utilize automation tools such as Ansible, Cloud Formation, Terraform or similar as needed in support of OCI workloads.

OCI Cloud Administrator

• Administer and maintain the Polaris ILS, including system configuration, permission management and user account creation across multiple library organizations
• Support and troubleshoot circulation functions, including loans, holds, renewals, fine management and notifications, in alignment with each library’s individual policies
• Manage system upgrades, releases, hotfixes and support cases in coordination with the vendor
• Maintain patron database integrity, including registration workflows and data standards
• Manage integrations with third-party services such as discovery layers, e-content providers, online payment systems and SIP2/NCIP/API authentication systems
• Oversee bibliographic and item record integrity and support cataloging workflows
• Assist with the creation of reports to support library operations, collection analysis and statistical reporting
• Perform data clean-up, normalization and bulk record updates
• Provide frontline and escalated support to library staff across all departments
• Develop training materials and conduct staff training sessions for Polaris workflows
• Other duties as assigned

IT Administrator – Polaris

• Develop and lead a high-performing team in alignment with our Raytheon values
• Partner closely with peer groups to enable flawless Digital service delivery and maintain security compliance requirements
• Perform workforce planning and resource management
• Assign and monitor projects and tasks
• Manage and record employee performance
• Create and submit periodic status reports and accomplishments to the next level of leadership
• Administer time reporting, training, recruiting, and onboarding of new employees
• Support career development of employees
• Contribute to annual operating planning (AOP) for the team’s Digital scope
• Other tasks as assigned

Manager, Systems Administration

• Provide continuous safety observation of patients
• Ensure patient safety and comfort
• Participate in supporting the patients with their activities of daily living
• Engage with the patients through casual talk and activities
• Document all care and communicate through report with designated staff member
• Report issues to the licensed clinical charge person
• Monitor visitors for unsafe materials
• Maintain regular checks and documentation

Patient Safety Observer – Per Diem

• Works with Principal Investigators and Department Administrators to develop grant submissions
• Performs budget forecasting and monitor fund statements
• Resolves accounting issues and processes POs

Grant Administrator

• Own the Premium Audit function end‑to‑end, including audit standards, methodology, scheduling, and quality control
• Ensure audit accuracy, compliance, and timely resolution of complex audit disputes
• Establish and maintain escalation criteria for audit findings and outcomes
• Lead cross‑functional stakeholder engagement and proactively escalate risks and dependencies to identify audit defects faster
• Drive automation opportunities to increase audit capabilities, flag variances and create guardrails for premium application and reconciliation
• Develop premium calculation tools to assist with client education and partner with L&D to enhance training programs for internal partners

Associate Director, Premium Administration

• Lead fund administration and investor operations processes across multiple U.S. funds, including investor equity tracking, fee calculations, reporting workflows, investor communications, and portal administration.
• Maintain complete and accurate investor records across investor equity systems, reporting platforms, and the Strategic Capital Investor Portal, including commitments, contributions, distributions, redemptions, ownership percentages, fees, contact details, and reporting preferences.
• Calculate, review, and reconcile investor-level fees, capital activity, investor balances, waterfall schedules, and related fund administration schedules.
• Oversee investor onboarding workflows, including investor setup, welcome letters, required information collection, portal access, and internal stakeholder follow-up.
• Prepare, coordinate, and review investor notices and communications, including capital calls, distribution notices, capital account statements, redemption notices, and related confirmations.
• Manage the distribution and portal posting of quarterly reports, flash reports, tax documents, legal documents, investor call recordings, business plan materials, and other approved investor communications.
• Monitor investor mailboxes, coordinate responses, and support timely resolution of reporting, tax, document, due diligence, portal access, and other investor requests.
• Review investor reporting, marketing materials, presentations, and related deliverables for numerical accuracy, consistency, and alignment with approved fund reporting, performance data, capital activity, and messaging.
• Identify and resolve discrepancies across accounting outputs, investor statements, fund models, reporting files, investor equity systems, portal records, and other reporting materials.
• Manage, coach, and develop a direct report while maintaining process documentation, trackers, checklists, and controls to support accurate, repeatable, and scalable investor operations.

Manager, U.S. Fund Administration

• Responsible for the Pre-denial/ Denial and appeal process in addition to Utilization Review
• Validate the patient’s placement to the most appropriate level of care
• Use medical necessity screening tools to complete reviews
• Secure authorization for clinical services through timely collaboration with payers
• Follow the UR process, pre-denial and denial/appeal process
• Assess, plan, coordinate, and evaluate initial and ongoing denials
• Communicate with multiple members of the clinical team in clear concise language
• Identify trends and recommend changes to reduce denials

Administration jobs in Massachusetts

See all jobs on JobTailor

Leave Administrator

Contracts Administrator

Claims Administrator

Desktop Support Administrator

Contracts Administrator

Senior Lease Administration Analyst

Senior Contracts Administrator

Storage and Backup Infrastructure Administrator

Storage and Backup Infrastructure Administrator

Contract Administrator – Temporary

Grant Administration Analyst

Private Banking Portfolio Administrator

OCI Cloud Administrator

IT Administrator – Polaris

Manager, Systems Administration

Patient Safety Observer – Per Diem

Grant Administrator

Associate Director, Premium Administration

Manager, U.S. Fund Administration

Denials & Appeals RN Administrator