Accounts Receivable

• Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdue
• Contact customers via e-mail and phone to discuss overdue balances and encourage timely payments
• Monitor accounts daily and identify outstanding account receivables
• Assist with customer account reconciliation and investigate historical data for balances.
• Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
• Prepare and present reports on collection activities and progress
• Process customer payments and maintain cash receipts records
• Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment
• Resolve with billing challenges and customer credit challenges
• Assist with account receivable reconciliations
• Accountable for reducing delinquency for assigned accounts
• Perform other accounts receivable collection duties as assigned

Accounts Receivable Collection Specialist

• Own and manage assigned caseloads
• Proactively assess cases for payment readiness and billing eligibility
• Initiate outbound communication with beneficiaries to obtain required documentation
• Explain documentation requirements and resolve issues related to missing, incomplete, or illegible paystubs
• Review and validate wage data processed through extraction tools
• Complete SSA Form 821 (Work Activity Reports) as required for billing
• Identify and address documentation gaps that may delay or prevent payment requests
• Prepare and submit payment requests in accordance with SSA Ticket to Work guidelines
• Update case statuses based on employment changes (e.g., unemployed, underemployed, TWP, SGA)
• Coordinate with case owners and internal teams regarding changes impacting billing
• Maintain accurate documentation of all actions within AES systems
• Assist with Ticket Assignments and general portal updates as needed
• Ensure adherence to compliance, confidentiality, and program requirements
• Performs other job-related duties as assigned

Accounts Receivable Specialist

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively identifies and implements live/virtual engagement strategies with customers
• Builds rapport and relationships with customers in both live and virtual environments
• Leverages internal reports and analytics to assist with identifying and implementing strategic business opportunities
• Utilizes product and disease state knowledge to educate providers
• Collaborates effectively across the organization to address customer inquiries and advance Pfizer objectives
• Completes all administrative expectations on time and compliantly

Cardiovascular Specialist, Health and Science Professional

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Approve Sales Orders synced from Salesforce ensuring accuracy against the order form
• Review invoicing prior to emailing the customer ensuring tax compliance using Avalara
• Setting up Placer as a vendor in 3rd party portals
• Upload e-invoices via customer procurement platforms such as Ariba, Coupa
• Upload tax exemption certificates to Avalara
• Assist in billing email inbox, ensuring timely responses to internal and external inquiries
• Resolve billing and invoicing discrepancies as needed
• Stratify collection activities to maximize cash receipts
• Issue dunning letters to overdue accounts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Disable platform access when payment is unlikely
• Issue credit hold notifications
• Recommend that accounts be shifted to a collection agency
• Recommend bad debt write-offs
• Maintain accurate records about interactions with customers
• Perform special, ad-hoc projects in Accounting/Finance as requested
• Coordinate with internal departments (sales operations, customer success, deal desk, etc.) to resolve billing and revenue-related inquiries
• Look for opportunities to improve or replace the Virtual Post Mail process
• Perform month end reconciliation ensuring all billings have been accounted for between Salesforce and Netsuite
• Provide necessary documentation during internal and external audits
• Assist the technical accounting/revenue team with day to day activities

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Ensure support to the Fort Smith Clinic, CLIA Lab Director and manager.
• Ensure day-to-day operations go smoothly and that information is shared and exchanged.
• Set goals, prioritize completing demands, and manage tasks efficiently.
• Communicate effectively with all levels of personnel.
• Maintain good working relationships with all programs and divisions within the department and LPS.
• Make effective use of organization resources and demonstrate system thinking.
• Plan, coordinate and execute while working independently.
• Demonstrate complex problem-solving skills by anticipating, analyzing, interpreting and solving problems.
• Maintain confidentiality of highly sensitive strategic and personnel-related information.
• Oversee the day-to-day operations of the Fort Smith Laboratory.
• Active supervision of technical staff, performing moderate complexity testing procedures.
• Ensure proper documentation of deviations, initiate investigations and assist Quality Assurance.

Clinical Laboratory Supervisor

• Flex across assigned functional areas (eligibility, demographics, billing, edit resolution, AR follow-up, and denial management) based on client volume, priority, and engagement need
• Verify active insurance coverage and benefits using payer portals, EDI 270/271 transactions, and direct payer outreach; document coverage details including effective dates, plan type, network status, copays, deductibles, coinsurance, and benefit limitations
• Determine primary, secondary, and tertiary payer order in accordance with coordination of benefits rules; identify Medicare Secondary Payer, workers' compensation, motor vehicle accident, and third-party liability scenarios
• Flag services requiring prior authorization, pre-certification, or referral and route to the appropriate team
• Review, correct, and validate patient demographic, guarantor, subscriber, and insurance plan data in the EHR, PMS, or registration system; resolve demographic-related rejections and registration errors at the root
• Submit clean claims directly to payers via Medicare DDE/FISS, state Medicaid portals, and payer-specific direct submission channels, working natively in client EHR and billing systems rather than exclusively via clearinghouse
• Resolve front-end claim edits, scrubber rejections, and pre-submission errors at the source system level, including demographic, eligibility, payer ID, modifier, diagnosis, and revenue code corrections
• Interpret and resolve NCCI procedure-to-procedure edits, MUE edits, LCD/NCD policy edits, and bundling logic
• Correct UB-04 and CMS-1500 field-level data including revenue codes, HCPCS, occurrence/conditions/value codes, modifiers, place of service, and rendering provider information as applicable
• Work aged accounts receivable, prioritizing high-dollar and high-aging balances to maximize cash collections
• Contact payers via phone, portal, and electronic inquiry to determine claim status, identify denial or pending reasons, and drive claims toward payment
• Research and resolve claim denials and underpayments by identifying root causes and taking corrective action (rebilling, reconsiderations, appeals, corrected claims, medical records submission)
• Prepare and submit written appeals with supporting clinical documentation, operative reports, and payer policy references
• Identify and pursue underpayments by comparing actual reimbursement against expected contract terms
• Manage payer follow-up across all payer classes including Medicare (Traditional and Advantage), Medicaid, commercial, managed care, workers' compensation, TRICARE, and VA
• Analyze rejection and denial trends to identify systemic issues and escalate with data-driven recommendations to leadership
• Collaborate with coding, charge capture, patient access, HIM, and client-side teams too resolve upstream issues impacting claim payment
• Document all account activity with clear, concise, and actionable notes in the source system
• Maintain productivity and quality standards in a high-volume, deadline-driven, metrics-oriented environment
• Maintain full compliance with HIPAA, payer guidelines, CMS regulations, and federal/state billing regulations at all times
• Assignments may shift across functional areas based on client needs and individual strengths within the scope of the revenue cycle

AR Specialist

• Responsible for holding self and team members accountable for meeting performance expectations.
• Assist in setting and maintaining department standards.
• Assist with responsibilities of one on one and general staff meetings.
• Assist in training and remediation as needed.
• Supports leadership in oversight of designated Revenue Cycle Management domestic and offshore staff as needed to ensure all RCM functions are worked within the established timeframes.
• Works with staff to resolve discrepancies and improve accuracy.
• Maintains a strong working knowledge of both upstream and downstream processes.
• Improves processes within department emphasizing quality and efficiency, while identifying and removing bottlenecks.
• Prepares reports as needed for various departments and leadership.
• Anticipates and resolves problems demonstrating good judgment.
• Conduct team meetings to educate on insurance guidelines, claim denials, and re-training efforts as needed.
• Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account.

Manager, Accounts Receivable

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively builds rapport and relationships with customers in both live and virtual environments
• Uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization

Cardiovascular Specialist

• Provides clinical, technical and product knowledge support to existing and potential customers.
• Builds and maintains solid customer relationships and provides customer training at all levels.
• Responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services.
• Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers.
• Represents Medtronic during technology-enabled procedures to provide technical assistance.
• Maintain system hardware and software to maximize system performance.
• Installs software and hardware upgrades.
• Performs system preventative maintenance.
• Provides telephone clinical support to customers.
• Uses UNIX/LINUX commands to modify operating files.
• Fulfills Software and Service Contract obligations.
• Acts as the primary Medtronic customer liaison for repair and technical support issues.
• Provides timely information to the district team regarding customer concerns, issues and market opportunities.
• Provide service to customers per their individual needs.
• Maintains familiarity with status of calls and issues at customer sites.
• Reports necessary complaints and partners with CSM/NRC to ensure full resolution.
• Files weekly site visit and customer contact reports for service improvement purposes.
• Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures.
• Provides a clinical resource for surgeons, clinicians and others being trained.
• Updates customers on tips, shortcuts and suggestions, as appropriate.
• Participates in in-house sponsored customer training at designated sites for both internal and external partners.
• Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
• Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
• Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures.
• Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
• Submit reports and provide information as directed.
• Cooperate with all personnel on the execution of Company programs.

Clinical Specialist, Enabling Technologies

• provide Accounts Receivable and general accounting support to both internal and external customers
• ensure accurate posting, reconciliation, and allocation of payments to maintain general ledger integrity and support effective cash flow
• independently provide support in collections and AR cleanup efforts while working closely with branches
• contact external customers to expedite payment & collections processes
• work within third party payment portals to ensure all invoices have been submitted to external customers accurately and timely
• provide appropriate documentation such as proofs of delivery to internal and external customers to support invoice validity
• provide reporting to both internal and external customers
• process incoming payments on an exception basis
• assist external customers in setting up EFT payments
• research and correct misapplied and/or unapplied payments
• identify issues preventing collections and communicate with appropriate departments
• may mentor lower level employees

Accounts Receivable Specialist – Global Industrial

• Provide clinical, technical and product knowledge support to existing and potential customers.
• Build and maintain solid customer relationships and provide customer training at all levels.
• Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with customers.
• Represent Medtronic during technology-enabled procedures to provide technical assistance.
• Maintain system hardware and software to maximize system performance.
• Educate and train physicians and hospital personnel related to technology-enabled procedures.
• Provide timely information to the district team regarding customer concerns, issues and market opportunities.
• Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of technology-enabled procedures.
• Submit reports and cooperate with personnel on the execution of Company programs.
• Participate in sales meetings, training programs, conventions, and trade shows as directed.

• Apply incoming payments (ACH/wire/check/lockbox) accurately and timely; research and resolve unapplied cash.
• Maintain customer account records, including payment activity, remittances, and supporting documentation.
• Monitor the AR aging report; help follow up on past due invoices and resolve payment issues with customers.
• Prepare and maintain AR schedules and reconciliations to support month-end close (AR aging tie-out, unapplied cash, credits, etc.).
• Assisting customer operations with tasks including invoice corrections, portal submissions, and AR inquiries.
• Track and research deductions/short pays, including pricing, freight, damages, returns, and promotional/trade-related deductions; coordinate with Sales, Supply Chain/Logistics, and Customer Service to validate and resolve.
• Support chargeback management by organizing backup, communicating status, and helping ensure timely resolution and accurate accounting.
• Assist with creating and processing credit memos and maintaining clear audit trails for adjustments.
• Ensure AR activities follow internal controls and documentation standards; support audit requests as needed.
• Identify opportunities to streamline AR processes (e.g., improving remittance capture, standardizing deduction workflows, and enhancing reporting).

Accounts Receivable Clerk

• Maintain Trinity’s accounts receivable delinquency to a healthy percentage and amount by effectively managing an assigned portfolio of accounts.
• Utilize our computerized operations system(s) to perform duties and responsibilities.
• Establish a working knowledge of the credit principles set forth by Trinity Logistics.
• Generation of accounting statements, reports, and delinquency updates.
• Work closely with the Accounts Receivable Leadership team to develop personal and professional goals.
• Research cash receipts and posting of receipts.
• Assist in the lead clearance and credit process for both new and existing Trinity customers.
• Monitor and act on incoming e-mails to the Accounts Receivable inbox.
• Oversee customer write-offs and payment adjustments.
• Actively participate and contribute to Team meetings and other scheduled events.
• Maintain communication with other departments/offices to address areas for improvement.

• Prepare and send accurate invoices and monthly billing statements.
• Post cash receipts, record customer payments in Sage 100, and code credit card statements when needed.
• Maintain aging schedules, reconcile revenue and customer accounts, and keep AR records up to date.
• Monitor overdue balances and execute professional, timely follow-ups via email and phone.
• Research and resolve disputes, short-pays, and invoice discrepancies with support from the Collections Manager and internal teams.
• Communicate clearly and professionally with customers regarding balances, payments, and billing questions.
• Produce AR and customer account reports, including aging, unapplied cash, and reconciliation summaries.
• Maintain accurate customer master data (names, addresses, mergers, mailing attention changes).
• Ensure documentation and records are audit-ready and aligned with internal controls.
• Manage executive calendars, schedule meetings, coordinate travel, and organize inboxes.
• Prepare correspondence, reports, presentations, agendas, take meeting minutes, and follow up on action items.
• Handle sensitive financial and executive information with discretion and confidentiality.
• Partner with internal teams and the Collections Manager to streamline AR workflows in Sage 100.
• Identify gaps in billing, payment posting, and collections processes and propose improvements.
• Contribute to SOP updates and help maintain consistent service levels.

Accounts Receivable Specialist, Sage 100 – Freelance

• Own the end-to-end dunning and collections lifecycle across assigned customer accounts.
• Drive a structured, escalating outreach cadence across email, phone, and portal channels to recover past-due and stuck balances.
• Prioritize AR aging by cash-at-risk, account status, age of balance, and root cause.
• Maintain professional, firm, and customer-aware communication throughout the collections process.
• Investigate and clear the root causes behind stuck cash, including unapplied and misapplied payments, short-pays, billing disputes, credit holds, and unattached or orphaned receivable entries.
• Reconcile customer accounts and match payments to open invoices in NetSuite.
• Identify patterns in past-due balances and recommend corrective actions to prevent recurring issues.
• Partner with Billing, Sales, Customer Success, and Cash Application to resolve disputes quickly and remove payment roadblocks.
• Build, maintain, and report on collections KPIs, including DSO, aging bucket movement, cash collected versus target, and dispute resolution cycle time.
• Develop, document, and maintain collections SOPs, dunning workflows, and escalation procedures.

Senior Accounts Receivable Analyst – Contract

• Performs day-to-day payment resolution activities within the Hospital and/or Medical Group partner revenue operations.
• Scope of responsibility includes all post-billed denials (inclusive of clinical denials).
• Serves as part of the Denials Resolution team responsible for ensuring payments are received on denied accounts, determining root causes for discrepancies, minimizing inappropriate payment delays and variances from expected reimbursement, and resolving or escalating issues.
• Performs daily activities as part of the payment resolution team that receives, analyzes, and appeals denials.
• Reviews, researches, and resolves payment delays and/or variances resulting from rejected and/or denied claims, overpayments, or underpayments.
• Processes payments as appropriate in accordance with contracts and policies to ensure timely and accurate liability resolution.
• Resolves claims, conducts formal account reviews, identifies lost charge recovery, and analyzes/documents delays and payment variances.
• Identifies routine issues and resolves or escalates them as appropriate.
• Maintains knowledge of state and federal laws as they relate to contracts and the appeals process.
• Investigates and addresses overpayment and underpayment accounts with the goal of optimizing reimbursement.
• Coordinates follow-up with clinical departments to provide support for appeals.
• Collaborates with Patient Access and other stakeholders to resolve account authorization issues.
• Applies knowledge of payer rules, contracts, schedules, and other data sources to resolve payment variances.
• Proactively follows up on delays and variances with patients, commercial, Medicare, and Medi-Cal payers to ensure prompt reimbursement, refiles accurate claims, and documents findings.
• Contacts insurance carriers and patients as necessary to resolve outstanding balances.
• Monitors timely filing limits specific to California payers and ensures all claims are submitted within state and payer deadlines.
• Researches payer trends and provides feedback to improve billing accuracy and efficiency.
• Tracks and reports denial types and root causes, recommending process improvements.
• Analyzes, categorizes, and resolves claim denials from commercial, government, and managed care payers.
• Identifies root causes of denials (coding errors, eligibility issues, missing documentation, etc.) and works with clinical and coding teams for resolution.
• Files appeals and reconsiderations according to California-specific appeal timelines.
• Requests write-offs, transfers, allowances, and reversals as needed.
• Recommends accounts for transfer to collection vendors based on complexity and status.
• Documents all actions in the patient accounting system.
• Responds to patient and payer inquiries or refers them as needed.
• Communicates with physicians, office staff, and hospital departments to gather and verify necessary information.
• Prepares and submits reports documenting trends, outcomes, and claim activity.
• Cross-trains in various functions to enhance service delivery.
• Interprets data, draws conclusions, and reviews findings with supervisor.
• Continuously learns all aspects of the Denials Resolution Specialist role.
• Performs other duties as assigned. Maintains a working knowledge of applicable Federal, State, and local laws/regulations.

Accounts Receivable jobs in United States

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Accounts Receivable Collection Specialist

Accounts Receivable Specialist

Cardiovascular Specialist, Health and Science Professional

Accounts Receivable Representative

Accounts Receivable Specialist

Cardiovascular Specialist, Health and Science Professional

Accounts Receivable Associate

Clinical Laboratory Supervisor

AR Specialist

Manager, Accounts Receivable

Cardiovascular Specialist

Cardiovascular Specialist

Clinical Specialist, Enabling Technologies

Accounts Receivable Specialist – Global Industrial

Clinical Specialist, Enabling Technologies

Accounts Receivable Clerk

Accounts Receivable Specialist

Accounts Receivable Specialist, Sage 100 – Freelance

Senior Accounts Receivable Analyst – Contract

AR Specialist