Accounts Receivable Associate

NABIS

B2B Collections Specialist managing a portfolio of retailer accounts for Nabis, a leading cannabis wholesale platform. Driving timely collection of outstanding invoices while preserving retailer relationships.

Posted 7/23/2026full-timeRemote • Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B collections, managing a large account portfolio, and utilizing tools like Slack, Asana, and Zendesk to streamline processes. Proficient in data analysis with Excel/Google Sheets, ensuring effective communication and negotiation with stakeholders.

Highest-signal resume keywords

B2B Collections ExperienceAccount Portfolio ManagementNegotiation SkillsData Analysis with Excel/Google SheetsProcess Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B CollectionsAccount ManagementData AnalysisExcel FluencyGoogle Sheets FluencyPivot TablesAR ReportingPayment NegotiationCollections Process ImprovementCredit Risk Identification

Soft Skills

ProfessionalismEmpathyDetail-OrientedOrganizational SkillsCommunication Skills

Tools & Technologies

SlackAsanaZendeskAI Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

RetailDistributionFintechCustomer ServiceHigh-Volume Environment

About the role

Key responsibilities & impact

Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Requirements

What you’ll need

3+ years in B2B collections or high-volume customer service — retail, distribution, or fintech environments preferred.
Proven track record managing a large account portfolio and hitting collections/aging targets in a fast-paced, high-volume environment.
Strong negotiation and de-escalation skills; able to hold firm on payment terms while preserving the retailer relationship.
Hands-on experience with Slack, Asana, and Zendesk — and the ability to pick up new systems quickly.
Comfortable working with data: Excel/Google Sheets fluency, pivot tables, and pulling insight from AR aging reports.
Excellent written and verbal communication; able to flex tone across retailers, brand partners, and internal leadership.
Highly organized, detail-oriented, and comfortable creating and maintaining process documentation.
Thrives with ambiguity and change — genuinely energized by startup pace and scale.
Bachelor's degree or equivalent professional experience; BPO/customer-service background a plus.

Benefits

Comp & perks

Medical/Dental/Vision offered to all full-time employees.
You'll work at the fastest growing cannabis startup
Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!