NABIS

Full-stack Engineer

• Build Full-stack solutions with various technologies and languages as listed here: Nabis Tech Stack.
• Design and implement scalable features driving the growth and scale of the business.
• Participate in ownership of the entire development lifecycle from requirements gathering and design to debugging, testing, release management, and operational monitoring.
• Collaborate with the product team on requirements, roadmap planning, and customer engagement.
• Acts as a mentor to other team members through code reviews, technical guidance, and collaboration.

Software Engineer

Recruitment

• Manage full-cycle recruiting for hourly Operations roles, including posting, screening, scheduling, and candidate communication.
• Proactively source, engage, and pre-screen candidates for salaried roles across multiple departments, building a strong, high-quality talent pipeline.
• Partner with hiring managers to define role requirements and create effective sourcing and recruiting strategies.
• Deliver an excellent candidate experience from first touch through offer acceptance.
• Support employer branding initiatives, including job postings, social content, and candidate communications that reflect Nabis’ culture and values.
• Maintain accurate and up-to-date candidate data in the ATS (Greenhouse).
• Track and report on recruiting metrics to assess performance and identify areas for improvement.
• Assist with seasonal and surge hiring periods, including the 4/20 hiring cycle.
• Collaborate with the People Team on process improvements to enhance efficiency and candidate engagement.

Contract Recruiter

Accounts Receivable

• Manage day-to-day AR operations, ensuring timely collections and retailer account management.
• Oversee enterprise retailers with large balances; proactively manage relationships and advise next steps (restrictions, escalations, or senior management advisement).
• Maintain visibility into escalated accounts, unresolved disputes, and applied/unapplied payments.
• Support both California and New York operations as directed.
• CRM Management (Zendesk or similar); oversee CRM workflows for AR, including ticket management and customer inquiries.
• Ensure all open tickets are closed out by the end of each day.
• Directly manage a team of 10+ off-shore associates, including two team leads; conduct regular one-on-ones, coaching sessions, and performance reviews.
• Drive continuous improvement and development for AR associates; oversee specialized workflows and distribute workload evenly.
• Manage specialized workflows including Payment discrepancies, Write-offs, and Phone audits for quality assurance.
• Resolve escalated disputes (short payments, returned checks/ACHs, payment allocation issues) and build trust-based relationships with enterprise retailers while protecting business interests.
• Create, maintain, and enforce AR standard operating procedures (SOPs); adapt quickly to frequent policy and process changes.
• Recommend scalable, pressure-tested solutions practical for brands, retailers, and distribution, while prioritizing company interests.
• Provide clear, detailed updates on account statuses, escalations, and team performance; generate and maintain reports that support escalations and leadership decision-making.
• Maintain high standards of communication across Slack, email, CRM, and internal reporting tools; report directly to the Senior AR Manager overseeing California and New York operations.
• Other duties as assigned.

Software Engineer

Contract Recruiter

Accounts Receivable Manager