Accounts Receivable Collection Specialist

Planet Depos

Accounts Receivable Collection Specialist at Planet Depos, handling overdue accounts through contact and research. Ensuring effective collection processes while providing excellent customer service.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounts receivable management, including effective overdue control, customer account reconciliation, and compliance with collection laws. Proficient in utilizing Excel and Google Docs for reporting and analysis while maintaining professionalism in communication.

Highest-signal resume keywords

Accounts Receivable ManagementCollection Laws KnowledgeCustomer Account ReconciliationExcel ProficiencyVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableOverdue ControlCustomer Account ReconciliationPayment ProcessingReportingData Analysis

Soft Skills

Excellent CommunicationProblem SolvingCustomer Service

Tools & Technologies

ExcelGoogle Docs

Industry Keywords

Collections ExperienceLegal Service IndustryConfidential Environment

About the role

Key responsibilities & impact

Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdue
Contact customers via e-mail and phone to discuss overdue balances and encourage timely payments
Monitor accounts daily and identify outstanding account receivables
Assist with customer account reconciliation and investigate historical data for balances.
Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
Prepare and present reports on collection activities and progress
Process customer payments and maintain cash receipts records
Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment
Resolve with billing challenges and customer credit challenges
Assist with account receivable reconciliations
Accountable for reducing delinquency for assigned accounts
Perform other accounts receivable collection duties as assigned

Requirements

What you’ll need

BA/BS (Accounting, Finance, or another business-relevant degree) OR 3+ years of collections experience, preferably in the legal service industry
Knowledge of collection laws and regulations
Experience with Excel and Google Docs
Excellent written and verbal communication skills
Must be able to work in a professional and confidential environment.

Benefits

Comp & perks

Medical
Dental
Vision
Health Savings Account
Voluntary Term Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)