Accounts Receivable Representative

SanMar

Accounts Receivable Representative managing financial accounts for customers at SanMar. Focused on building customer relationships, securing revenue, and managing payment arrangements.

Posted 7/23/2026full-timeRemote • Arizona, Florida, Idaho, Minnesota, Montana, Nevada, New Jersey, Ohio, Texas, Virginia, Washington • 🇺🇸 United StatesJunior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and communication skills, with a focus on negotiation and de-escalation. Proficient in managing accounts while maintaining accuracy and confidentiality in a fast-paced environment.

Highest-signal resume keywords

Collection ExperienceCustomer Service ExperienceStrong Verbal Communication SkillsNegotiation SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementCredit ManagementPayment MonitoringDetail OrientationMultitasking

Soft Skills

EmpathyPatienceTeam PlayerPositive AttitudeFlexibility

Tools & Technologies

PC ProficiencySoftware Applications

Industry Keywords

Customer RelationshipsRisk ManagementConfidential InformationSanMar Family Values

About the role

Key responsibilities & impact

Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
Provide timely approval of orders for assigned accounts; cover for teammates as needed.
Work with the various credit terms offered to SanMar’s customers.
Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
Maintain customer information accurately through various systems, and accurately note all communications and interactions.
Perform other duties as assigned.
Comply with all policies and standards.

Requirements

What you’ll need

1-3 years Collection and/or Customer Service experience
Experience supporting customers over the phone is preferred
Collection and account management experience is preferred
Strong verbal and written communication skills
Ability to demonstrate strong de-escalation skills
Strong negotiation skills, ability to collaborate with customers to find mutually acceptable solutions with positive results
High level of competency with PC and software applications, and ability to learn new programs quickly
Excellent time management skills, prioritization, and ability to multitask
Detail-oriented, with a high level of accuracy, efficiency, and accountability
Ability to maintain confidential information
Excellent attendance and punctuality
Flexible with change and the ability to accept change as a positive experience
Team Player, ability to communicate with all areas of SanMar’s team and assist co-workers when needed
Always demonstrate a positive and professional attitude aligned with our SanMar’s Family Values

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits
401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
Life insurance
Short/long-term disability coverage
Paid maternity/paternity leave
Pet insurance