Accounts Receivable

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Fully Remote Medical Billing Workers' Compensation AR Specialist will be well versed in all facets of an accounts receivable management system including but not limited to billing, claim corrections, reconciliation, Insurance refunds/credit balances, customer service, and follow-up.
• This includes reviewing claim information to ensure accuracy and provide feedback to the clinical and non-clinical areas regarding claim errors and/or denials.
• In addition, responsible for all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
• Medical Billing Workers' Compensation AR Specialist will work remotely.
• Medical Billing Workers' Compensation A/R Clean up, Collections and Review.
• Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.
• Mail correspondence to insurance carrier for payment of claims in the form of claim review and/or appeals according to carrier guidelines.
• Review and monitor assigned accounts and all applicable collection reports.
• Follow-up claim reviews and appeals with insurance carriers.
• Scan and fax documents pertaining to patient accounts received from carriers.
• Actively searches for solutions to problems and presents ideas and recommendations to Management.
• Retroactive verification of eligibility.
• Always attempt to verify inaccurate/missing information.
• Other duties as assigned.

Worker's Compensation AR Collections Specialist

• Phone insurance companies for status on outstanding claims
• Process and follow up on appeals to insurance companies
• Phone patients for payment or payment arrangements on outstanding balances
• Print and re-file claims as needed
• Work correspondence daily
• Answer incoming patient, insurance company and physician office telephone calls
• Research/audit patient accounts for further payment or adjustments
• Work Analyzer reports as assigned
• Maintain basic proficiency with using spreadsheets
• Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment
• Meet productivity standards as set by the department.
• Maintain accuracy rating of 90% or greater on audited accounts.

• The ability to work all facets of an accounts receivable management system including but not limited to billing, claim corrections, reconciliation, payment posting, refunds/credit balances, customer service, and follow-up in accordance with Departmental protocol with an emphasis on maximizing patient satisfaction and profitability.
• Depending upon assigned role may be responsible for reviewing claim information to ensure accuracy and provide feedback to the clinical and non-clinical areas regarding claim errors and/or denials, and for providing cross coverage for areas not primarily assigned as required to ensure efficient and professional operations and maximum patient satisfaction.

AR Specialist 2

• Assist with investigation and resolution customer payment disputes related to invoices, pricing, deductions, short payments, returns, credits, and billing discrepancies.
• Review supporting documentation, contracts, purchase orders, shipping records, and customer correspondence to determine dispute validity.
• Collaborate with internal departments, including A/R collectors, sales, customer service, operations, finance to gather information, resolve issues, and identify root causes.
• Maintain accurate records of disputes, resolutions, and account activity in ERP systems and dispute management tools.
• Monitor dispute aging and prioritize cases to meet established service-level agreements (SLAs).
• Communicate professionally with internal and external customers regarding dispute status, required documentation, and resolution outcomes.
• Analyze dispute trends and identify recurring issues affecting billing and collection process.
• Prepare reports and metrics on dispute volume, resolution times, aging, and root causes.
• Support month-end closing activities by ensuring dispute-related transactions are accurately recorded.
• Recommend process improvements to reduce future disputes and improve collection efficiency.
• Assist collections teams in resolving payment delays associated with disputed invoices.

Accounts Receivable Dispute Analyst

• Dispute Resolution: Own the full lifecycle of complex AR disputes (pricing, freight/commission, invoice accuracy, contract terms) — from intake through root-cause investigation, cross-functional resolution, and customer close-out.
• Root Cause & Process Improvement: Partner with Sourcing, Commercial Teams, IT, and Supply Chain Ops to identify systemic causes of recurring disputes and design/implement process or system fixes that prevent recurrence.
• Collections Management: Drive timely customer payment against terms; ensure any disputed amounts are flagged and documented by the customer within agreed timelines rather than silently aging past due.
• Cross-Functional Liaison: Serve as the primary AR point of contact for internal stakeholders (Commercial, Sourcing, IT) and external customer finance/AP contacts on escalated items.
• Team Leadership: Lead and develop AR/Collections team members, including workload prioritization, coaching on dispute handling, and performance management.
• Reporting & Metrics: Maintain AR aging, DSO, dispute-aging, and root-cause trend reporting for Controller/CFO review; flag emerging risk to cash flow or covenant-relevant metrics.
• Policy & Controls: Help formalize dispute-handling and collections policies/SLAs (with customers and internally) to standardize timely notification and resolution expectations.
• Audit & Compliance Support: Support external audit, internal controls, and any litigation-related discovery requests requiring AR transaction detail or dispute documentation.

Accounts Receivable Collections Lead

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.

Cardiovascular Specialist

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Builds rapport and relationships with customers in both live and virtual environments
• Understands and leverages internal reports and analytics
• Compliantly leverages product and disease state knowledge to educate providers
• Demonstrates strong teamwork capabilities across the organization

Cardiovascular Specialist, Health and Science Professional

• Lead day-to-day A/R and collections activities, with a focus on reducing past-due balances and improving cash flow
• Review A/R aging regularly and help prioritize collection efforts, including 31+, 61+, 90+, and high-risk accounts
• Support and maintain a disciplined follow-up cadence for past-due invoices
• Help prepare, monitor, and manage key A/R reporting, including aging trends, Top 50 past-due accounts, collection notes, dispute status, and escalation items
• Partner with customers’ Accounts Payable contacts to resolve payment delays, missing invoices, portal issues, disputes, short pays, and payment status questions
• Ensure collection notes are clear, timely, consistent, and actionable
• Identify accounts requiring escalation and partner with leadership on the appropriate next steps
• Work closely with Billing, Project Set Up, Cash Applications, and Operations to identify and resolve issues that delay payment
• Partner with Project Managers to obtain needed project information, customer contacts, approval status, billing backup, dispute resolution, or collection support
• Help ensure A/R becomes a regular and professional part of customer and project conversations
• Assist with customer account research, invoice questions, payment application issues, and process gaps
• Support acquisition integrations by helping bring new customer A/R processes, contacts, and balances into the standard Shared Services model
• Provide daily support, coaching, and guidance to A/R team members
• Help assign work, monitor progress, and ensure follow-up is completed timely
• Serve as a point of escalation for complex customer or internal issues
• Promote accountability, consistency, and professionalism across the A/R process
• Help train team members on collections best practices, system usage, customer communication, documentation standards, and escalation expectations
• Support a collaborative team culture focused on service, ownership, problem-solving, and continuous improvement
• Identify recurring issues that slow down collections, such as missing contacts, billing disputes, portal requirements, unapplied cash, invoice delivery issues, or unclear ownership
• Recommend and help implement process improvements across A/R and the broader Order-to-Cash cycle
• Support the development of standard work, procedures, templates, and reporting tools
• Assist leadership with A/R metrics, trend analysis, and status updates
• Help strengthen controls, visibility, accountability, and consistency within the A/R function

Accounts Receivable Lead

• Oversee the accounts receivable group for North America
• Oversee both the AR Specialist team and the AR Research team
• Review and approve sales orders for new customers
• Maintain strong relationships with both internal and external customers
• Lead team’s collection efforts to maintain healthy inflows of cash
• Reduce bad debt balances and prevent balances from going into bad debt
• Identify accounts at risk of aging and work proactively to mitigate risk
• Provide clear direction to reduce aging risks across all sales types
• Provide direction on reconciliation of disputed account balances
• Understand invoicing language in major account contracts
• Develop and improve processes that flow through accounts receivable
• Provide reporting to leadership on a weekly/monthly basis

Accounts Receivable Manager

• Prepare, edit and ensure all claims are submitted accurately and timely per payer contract and guidelines
• Access client files and payer websites if necessary to verify information
• Provide timely responses to all written correspondence inquiries regarding claim/account status
• Manage claim assignments, via work queues and/or work lists and ensure proper follow up is performed on the accounts for cash resolution
• Keep supervisor advised of any compliance, system(s), and/or payer trend issues which may lead to untimely or inaccurate completion of claim submission/resolution
• Contact insurance carriers on a daily basis for claim status and patient information either by phone or website; determine reason for the lack of payment or underpayment
• Complete all assignments according to schedule
• Achieve and consistently maintain daily, weekly and monthly productivity and quality goals as determined by departmental needs and standards
• Must have the ability to Identify/resolve claim and or payer issues as they occur
• Perform other tasks as assigned to support the goals of the organization

Government Revenue Cycle Accounts Receivable

• Serve as the primary contact for tenant billing and collections within assigned regions.
• Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
• Apply cash receipts and reconcile tenant accounts accurately.
• Issue tenant statements, non-payment notices, and default letters.
• Investigate and resolve billing discrepancies and disputes.
• Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
• Collaborate with internal departments to support tenant engagement and financial accuracy.
• Participate in A/R meetings and contribute to performance reporting.
• Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
• Contribute to process improvement initiatives and support implementation of system enhancements.

AR Specialist

• Manage A/R Accounts: Track payments, apply to accounts accurately, and follow up on overdue balances.
• Collect & Negotiate: Connect with patients or insurers, resolve billing discrepancies, and arrange payment plans as needed.
• Post & Reconcile Payments: Post patient and insurance payments and reconcile accounts quickly and accurately.
• Analyze Aging Reports: Prioritize work by reviewing aged accounts, escalating trends, and generating performance reports.
• Resolve Disputes: Partner with clients, billing, and payers to resolve discrepancies and clear claims.
• Daily Impact: Work ~50 accounts a day; follow up on unpaid/denied claims, send appeals, and proactively identify trends to improve outcomes.

Accounts Receivable Specialist – Collector

• Manage new customer account setups, ensuring all required information and documentation are complete and accurate
• Create and maintain customer account structures, including adding and updating 'ship-to' locations as required
• Obtain necessary approvals for cross-regional account setups in accordance with company policies
• Update customer account information, including contact details, terms, and account attributes as requested
• Evaluate customer credit risk and assist in determining appropriate credit limits
• Update credit limits as needed and ensure all changes are properly documented within the system
• Analyze customer accounts to support order release decisions and ensure alignment with company credit policies
• Evaluate monthly charges to ensure accuracy, completeness, and compliance with customer agreements
• Identify discrepancies and ensure appropriate corrections are made in a timely manner
• Upload and map all required customers and credit documentation into company systems (P21 and Enlighten)
• Maintain accurate, organized, and up-to-date electronic records for all customer accounts
• Ensure data integrity and consistency across all systems and platforms

• Oversee all assigned work queues, ensuring timely and accurate claim follow ‑ up, including denials, no ‑ response claims, appeals, edit WQs, and aged accounts, consistent with SOPs.
• Monitor account distribution to ensure balanced workloads, proper aging, and priority handling for high ‑ value or time ‑ sensitive claims.
• Review escalated or complex claims requiring supervisor intervention, including those related to California ‑ specific regulations (e.g., DMHC, Medi ‑ Cal, CCS, workers ’ comp variations).
• Lead, coach, and evaluate AR Representatives to meet productivity, quality, and accuracy standards.
• Conduct regular 1:1 meetings, team huddles, and performance discussions.
• Assist with onboarding, workflow training, and ongoing competency development.
• Support disciplinary action or escalation as needed.
• Work closely with AR Managers, Directors, and Client Delivery leadership to escalate payer issues, recommend process improvements, and support client ‑ focused outcomes.
• Participate in leadership or operational meetings as needed.

Revenue Cycle Managed Services Accounts Receivable Supervisor

• Educates branch and small business associates on the benefits of SBA lending
• Creates strategies to originate SBA Loans with Internal Partners and in the marketplace of $500,000 and less
• Presents the company's loan capabilities and structures SBA loan proposals for SBA Small Dollar
• Develops and maintains a thorough understanding of SBA policies and structure, product knowledge, and financial analysis
• Serves as a central point of banker and client contact for potential SBA opportunities
• Identifies and develops relationship strategy for clients
• Coordinates with internal partners to fulfill the solution agreed to by the client
• Plans and executes quality client calls
• Manages transaction processes with support as required

Small Dollar Specialist

• Prepare and submit claims for accounts to ensure timely reimbursement
• Investigate and process refunds when warranted
• Prepare, edit and submit account billing in accordance with payer guidelines
• Ensure all claims issues are resolved and submitted accurately and timely per insurance guidelines
• Verify patient’s insurance eligibility
• Submit system payer/fee schedule changes when required to supervisor
• Submit all required documentation with claim
• Updates patient demographics changes and performs required rebilling
• Requests necessary documentation when missing from client, physician or patient as appropriate
• Access client files if necessary to verify information
• Respond to verbal and written insurance or responsible party inquiries regarding account status within policy and procedure timeline
• Research accounts and document follow up appropriately
• Resolve account discrepancies and prepare adjustments and refunds for approvals as necessary
• Maintain accurate and complete records concerning billing activity on all accounts
• Document in the system records
• Address problems as they occur
• Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission
• Complete all reports according to schedule
• Perform other tasks as assigned to support the goals of the organization
• To be able to work independently.
• To work remote, you must have high speed internet, required to hard wire into your router, and be able to pass speed test of at least 20 megabit (Mbit) provided from your internet carrier

Accounts Receivable Representative – 3rd Party Non-Gov't Payers

• Contact insurance carriers on a daily basis to follow up on/collect past due amounts on outstanding medical claims regarding denials or benefit changes.
• Maintain an accurate, up to date aging of assigned accounts including AR analysis and follow up.
• Keep educated on billing and medical policies for all payers.
• Have a working knowledge of In and Out of Network reimbursement processes/methodologies.
• Create and follow up on appeals needed to protest denials or incorrect payments.
• Review complex denials/tasks assigned by the payment posting team and resolve accordingly including reviewing refund requests, disputes and appeal as necessary.
• Work across all RCM departments to get issues related to claims payment resolved.
• Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.
• Work with AR Supervisor to review/resolve open accounts as assigned.
• Perform other duties as assigned.

Accounts Receivable jobs in Texas

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Accounts Receivable Representative

Accounts Receivable Associate

Worker's Compensation AR Collections Specialist

Accounts Receivable Representative

AR Specialist 2

Accounts Receivable Dispute Analyst

Accounts Receivable Collections Lead

Cardiovascular Specialist

Accounts Receivable Clerk

Cardiovascular Specialist, Health and Science Professional

Accounts Receivable Lead

Accounts Receivable Manager

Government Revenue Cycle Accounts Receivable

AR Specialist

Accounts Receivable Specialist – Collector

Accounts Receivable Lead

Revenue Cycle Managed Services Accounts Receivable Supervisor

Small Dollar Specialist

Accounts Receivable Representative – 3rd Party Non-Gov't Payers

Accounts Receivable Specialist