FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Accounts Receivable Collections Lead
SupplyLogicAccount Receivable/Collections Lead resolving complex billing disputes for SupplyLogic. Overseeing AR performance and improving processes through cross-functional collaboration.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Dispute Resolution: Own the full lifecycle of complex AR disputes (pricing, freight/commission, invoice accuracy, contract terms) — from intake through root-cause investigation, cross-functional resolution, and customer close-out.
- Root Cause & Process Improvement: Partner with Sourcing, Commercial Teams, IT, and Supply Chain Ops to identify systemic causes of recurring disputes and design/implement process or system fixes that prevent recurrence.
- Collections Management: Drive timely customer payment against terms; ensure any disputed amounts are flagged and documented by the customer within agreed timelines rather than silently aging past due.
- Cross-Functional Liaison: Serve as the primary AR point of contact for internal stakeholders (Commercial, Sourcing, IT) and external customer finance/AP contacts on escalated items.
- Team Leadership: Lead and develop AR/Collections team members, including workload prioritization, coaching on dispute handling, and performance management.
- Reporting & Metrics: Maintain AR aging, DSO, dispute-aging, and root-cause trend reporting for Controller/CFO review; flag emerging risk to cash flow or covenant-relevant metrics.
- Policy & Controls: Help formalize dispute-handling and collections policies/SLAs (with customers and internally) to standardize timely notification and resolution expectations.
- Audit & Compliance Support: Support external audit, internal controls, and any litigation-related discovery requests requiring AR transaction detail or dispute documentation.
Requirements
What you’ll need- 5+ years in accounts receivable, collections, or credit management, including direct experience resolving complex commercial disputes.
- Prior experience managing or leading at least one direct report.
- Strong cross-functional collaboration skills; comfortable driving resolution with stakeholders outside Finance (Sourcing, Commercial, IT, Ops).
- Advanced Excel skills; experience with ERP/AR systems and dispute or case-tracking tools (Gaviti).
- Excellent written and verbal communication for both internal escalation and external customer-facing negotiation.
- Demonstrated ability to design or improve a process (not just execute within existing ones).
Benefits
Comp & perks- Health insurance
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Accounts ReceivableCollections ManagementCredit ManagementProcess ImprovementRoot Cause Analysis
Soft Skills
Excellent CommunicationCoachingNegotiation