Zurich Insurance

Financial Planning and Analysis

• Manage market facing underwriters who proactively seek renewal and new account opportunities
• Identifies new growth opportunities with key distributors for areas of responsibility
• Ensure that accounts are qualified and meet with organization's appetite
• Make agents/broker/customer and on-site calls
• Ensure cross-sell within areas of responsibility
• Mentor staff to develop strong broker and client networks
• Monitor Sales Funnel and Production Metrics of team
• Identify market trends and coverage's exposures that may impact business results
• Work with actuarial to ensure proper rate/price structure
• Manage relationships with producers by conducting line of business analysis
• Support development and maintenance of agent/broker relationships

Associate Underwriting Manager – E&S Financial Lines Express

• Reviews, evaluates and analyzes risk exposures, controls, loss history, financial condition and recommends or executes, underwriting decisions around submission acceptance or declination within established risk appetite.
• Anticipates underwriting exposure information needs, and proactively seeks out alternative, relevant data sources using underwriting tools to improve understanding of risks.
• Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages and exclusions, mandatory forms, etc. that are needed to accurately quote and/or renew policies (bonds).
• Develops and executes account servicing solutions independently and in collaboration with Underwriter, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for more complex business accounts.
• Drives broker/agent/distributor/customer interactions and on-site calls related to account servicing matters with a planned and well-prepared purpose.
• Builds strong working relationships outside the team and with broker counterparts.
• Develops new team members and provides support and coaching to peers, based on quality results.
• Provides coaching and problem solving for complex transactions/issues while educating peers on the context behind the solution.
• Supports special projects as assigned.

Underwriting Analyst – E&S Financial Lines

Manager

• Provide overall support to the transaction lead
• Identify and execute exit strategies to maximize shareholder growth
• Ensure that the business operates efficiently and maintain service levels during portfolio exit preparation
• Collaborate with local BU staff to evaluate portfolio characteristics
• Analyze underlying data in the portfolio to identify value for potential buyers
• Manage sell-side transaction processes up to execution
• Prepare sale documentation and manage buyer access requests
• Support internal and external communication plans for the team involved in portfolio exit

Restructuring Manager / M&A Manager

Actuary

• Provide executive leadership, direction, and oversight to the Actuarial Center of Excellence
• Deliver expert actuarial support across all legal entities and reporting units
• Ensure timely, accurate submission of actuarial deliverables to regulators, auditors, and internal/external stakeholders
• Lead and enhance actuarial peer review processes
• Provide strategic insights to support financial planning, forecasting, and long-range strategy
• Present to Board Audit Committees and engage with rating agencies as a senior representative of ZNA
• Proactively communicate actuarial findings, trends, and insights to Business Unit leadership teams
• Drive operational excellence, productivity, and efficiency improvements across the Actuarial Center of Excellence
• Partner on resource planning to support business strategy and advance the actuarial function’s capabilities

Chief Actuary

• Conduct quarterly premium & loss reserve analyses to make recommendations for quarterly financial results including IFRS 17 components of discount and risk adjustment.
• Assist in the preparation of materials for quarterly reserve governance committee.
• Ensure loss reserves and IFRS 17 components are appropriately reflected in the financial close.
• Perform loss ratio planning & forecasting including IFRS 17 elements.
• Collaborate regularly with Underwriting, Claims, Finance, and Pricing to develop insights on trends and emerging issues on the insurance portfolios.
• Engage and seek alignment with Pricing colleagues on forward looking loss ratios.
• Communicate reserve recommendations with financial impacts along with insights derived from reserving work to management within Actuarial, Finance, and Underwriting.

Senior Actuarial Analyst

Communications

• Lead the development and execution of communication strategies supporting business transformation
• Build a unified employer brand voice across functions and employee levels
• Partner closely with HR and executive leadership for employee alignment and engagement
• Leverage employee feedback tools to inform and improve programs
• Manage and develop a team of four or more communications professionals
• Coach senior leaders on high-impact enterprise-facing communications

Enterprise Communications Lead

• Design and lead a fully integrated communications strategy aligned with business unit’s growth goals
• Collaborate cross-functionally with marketing to align messaging and audience engagement
• Cultivate strong relationships with business, innovation, insurance and vertical industry media press
• Development and delivery of creative B2B content across digital platforms: earned, paid, social, and owned media
• Develop robust analytics dashboards to assess communications performance and guide strategic refinements
• Manage and develop a team of four or more communications professionals

Integrated Communications Lead

Auditor

• Conduct individual work in preferred location while facilitating in-person connections and collaborative activities.
• Determine the appropriate level based on the applicant's experience and skill set relative to the qualifications listed for the position.

Premium Audit Auditor I

Artificial Intelligence

• Acquire deep understanding of the ZRS business landscape and challenges and recommend tailored AI solutions to address current problems effectively.
• Monitor and present industry trends, highlighting insights and innovations—even if they are not directly related to current business issues—to foster forward-thinking discussions.
• Assist in cleaning up, organizing, and managing AI prompts to ensure clarity, consistency, and operational efficiency in AI-driven processes.
• Review and provide feedback on training materials to support continuous learning and upskilling within the team.
• Support the piloting and implementation of new AI solutions, including coordination, testing, and documentation.

Senior AI Intern, Zurich Resilience Solutions

Support Engineer

• Provides second level support services to internal customers
• Identifies application, rating, coding issues
• Resolves basic inquiries and operational tasks
• Documents inquiries into Help Desk problem management system
• Manages incident escalations and complaints

Application Support Analyst, I

Claims Specialist

• Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
• Apply knowledge of established protocols and industry best practices to resolve claims effectively.
• Deliver customer-centric service while managing claims within defined authority limits.
• Develop expertise in coverage analysis and auto policy interpretation.

Claims Specialist I, Auto BI

• Provide leadership, performance management, professional development and coaching, and technical direction to a team of technical professionals
• Conduct claim quality file audits
• Participate in claim reviews
• Approve claim payment/authority
• Create and run team productivity reports
• Business problem solving
• Ensure compliance with best practices of the team
• Develop partnerships with key internal and external contacts, including legal counsel, customers, insureds, underwriters, and brokers
• Participate in projects and initiatives that drive the Property Claims business strategy

Commercial Property Claims Manager

• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks.
• Participates in professional societies.

Crop Claims Specialist

• Manage liability and property damage claims caseload that consists of low to moderate exposure
• Own assigned claims from end to end and resolve claims according to best practices
• Build partnerships with customers and brokers
• Facilitate in-person connections and collaborative activities when meaningful

Claims Associate II – Auto

• Handle non-litigated GL claims of low to moderate exposure and complexity
• Manage a caseload within specified authority limits from beginning to end with coaching and supervision
• Collaborate and develop partnerships with internal and external points of contact
• Learn and develop knowledge of established protocols and industry best practices for claims handling