Zurich Insurance

Underwriter

• Build and maintain strong relationships with brokers, agents, and customers to drive business retention and acquisition
• Participate in sales team meetings and represent Zurich at industry events as needed
• Conduct market and competitor research to understand industry trends and emerging risks
• Lead the development and implementation of client engagement plans
• Analyze existing client portfolios, claims data, and product performance to identify growth opportunities
• Actively participate in risk selection, pricing, and deal structuring discussions
• Participate in underwriting and analyzing new and renewal business independently within delegated authority levels
• Collaborate closely with underwriting, claims, and product teams to deliver tailored, innovative solutions and outstanding client service
• Support the Underwriting team and manage underwriting submissions and annual reviews
• Support claims teams with coverage expertise and issue resolution

Strategic Distribution & Growth Lead – Market Strategy, Underwriting

• Übernahme der eigenverantwortlichen Prüfung, Erfassung und Bearbeitung von Avalanträgen (Bürgschaften und Garantien) für den zugeordneten Geschäftskundenbestand
• Durchführung qualifizierter inhaltlicher Prüfungen
• Erstellung von Avaldokumententexten und Sicherstellung einer fachlich sachgerechten Umsetzung
• Fertigung von Bürgschaften und Garantien gemäß den geltenden Vorgaben und fristgerechte Versendung
• Enge und professionelle Abstimmung mit den Underwritern
• Verantwortung für die vollumfängliche Zertifizierung sowie die Bearbeitung von Avalen im nationalen und internationalen Geschäft (Multinational Business)
• Eigenverantwortliche Prüfung, Bearbeitung und Stornierung zurückgegebener Avale
• Betreuung von Surety-Kunden und Maklern telefonisch sowie sorgfältige Pflege der Obligolisten

Unterwriting Service Specialist – Bürgschaften und Garantien

Software Engineer

• Own the end-to-end IT application development and smooth production running.
• Drive identification and adoption of best practices, tools and frameworks for development & operations
• Ensure design and development are always focused on strategic short term and long-term business objectives.
• Create approaches and plans towards the SaaS agenda for the Zurich Edge Platform.
• Drive speed to market with delivery of initiatives.
• Own the execution of the SaaS agenda
• Convert strategy to action by developing and maintaining a robust technical design and adherence to design during build.
• Drive business focus and urgency within the development teams.
• Ensure technical teams are staying current with emerging and newer technologies.
• Drive implementation of robust engineering and DevOps practices and tools for frequent multi-country deployments.
• Ensure Information security requirements are constantly considered are implemented during design and build.
• Ensure identification and robust implementation of best practices for production monitoring, observability and alerting.

VP, Head of Digital Engineering

Account Manager

• Build and nurture trusted relationships with ART’s leadership and key functional teams
• Deliver high quality group insurance services aligned to ART’s expectations and regulatory standards
• Achieve corporate new business and retention targets, including successful onboarding and ongoing relationship management
• Collaborate with internal specialists to resolve issues and enhance end to end service delivery
• Monitor and report on SLA performance, claims trends, and member experience insights
• Identify opportunities to innovate and strengthen Zurich’s value proposition through digital and engagement initiatives

Partnership Manager, ART

Director

• Work closely with the EVP, Head of Underwriting
• Collaborate with the Reinsurance Group and analytics colleagues
• Support treaty premium planning and analysis
• Oversee treaty contract compliance

Senior Director, Reinsurance

Full-stack Engineer

• Collaborate on the development of a key internal multi‑cloud data product based on Databricks, contributing to backend services and data processing components.
• Develop and deploy backend services using modern frameworks and best practices: FastAPI, Python, Kubernetes, Azure DevOps (CI/CD pipelines).
• Support AI & Data Enhancement, assisting with metadata analysis, data profiling, and intelligent enrichment features as part of ZIDP’s enhancement workflows.
• Participate in the design and improvement of internal APIs and microservices integrated with ZIDP components.
• Possibility of working with full‑stack (optional): contributing to frontend components depending on interest and project needs.
• Work alongside experts in various technological domains.
• Enhance your skills with real-world experience.
• Contribute to a team that values your input and creativity.

Software Engineer Internship

Insurance

• Develop and manage complex reinsurance strategies
• Build and manage relationships with reinsurers, brokers, and portfolio managers
• Oversee treaty contract compliance and premium planning
• Ensure adherence to Zurich Risk Policy and governance

VP, Reinsurance Director

Customer Support

• In this role at our Cologne office you will design our end-to-end Customer Journeys and ensure that customers feel understood and well looked after at every touchpoint
• With strong commitment you will continuously optimize all stages of the customer journey — from onboarding to long-term retention
• As a central interface you will coordinate CX projects and ensure they measurably improve both customer satisfaction and our business KPIs
• By analyzing data, customer feedback and qualitative insights you will derive concrete measures to further develop our Customer Experience
• With innovative ideas you will introduce modern CX methods such as personalization, automation and AI-supported journeys into our system landscape and provide new impetus for our team

Customer Experience Manager — fixed-term

Architect

• You define target states, development stages, and standards together with architects from other domains
• You work to ensure that solution concepts are implemented in a targeted and cross-domain manner
• You ensure through design reviews that the developed concepts are sensible and strategically aligned
• You develop solution models together with solution architects and interdisciplinary teams
• You stay up to date with developments in IT architecture and proactively introduce new technologies and best practices into the company

Enterprise Domain Architect – Customer & Distribution

Claims Specialist

• Analyze and determine liability by gathering relevant facts and documents.
• Ensure to have a timely resolution to claims by developing case evaluation and strategy.
• Establish timely reserves and perform ongoing reviews throughout the claims cycle within your authority limits.
• Assess damages and negotiate settlement of claims by establishing an appropriate negotiation strategy.
• Contribute to profitable growth by providing risk insight, industry information and trends.
• Protect the organization's reputation by keeping claims information confidential.
• Understand the current industry trends and establish personal networks.

Lead Technical Claims Adjuster

Public Relations

• Gérer des tâches techniques complexes ainsi que des projets spécialisés ou pilotes pour les lignes commerciales
• Prendre en charge les déclarations de sinistres impliquant les Centres d’Expertise judiciaires
• Surveiller et gérer les ressources et fonds selon les procédures définies
• Interagir de façon professionnelle et positive avec les partenaires internes, y compris les souscripteurs, gestionnaires de comptes et spécialistes en sinistres
• Collaborer de manière productive et professionnelle avec des partenaires externes, tels qu’agents et courtiers
• Assurer la conformité aux contrôles juridiques et réglementaires liés aux pratiques standards dans la région
• Atteindre les objectifs de qualité, de disponibilité téléphonique et de productivité fixés par le département
• Effectuer toute autre tâche assignée par le responsable d’équipe ou un membre de la direction
• Maintenir une présence régulière et prévisible
• Participer aux déplacements professionnels, aux heures supplémentaires obligatoires lors des périodes de pointe, au travail en équipe ou pendant les jours fériés selon les besoins

présentant principal du centre d'appels sinistres

Call Center Representative

• Handle complex technical duties and specialized/pilot projects for commercial lines of business.
• Manage intake of claims involving Centers of Expertise lawsuits.
• Monitor and manage resources/cash within defined procedures.
• Interact closely with internal business partners, including Underwriters, Account Managers, and specialized claims personnel in a professional and positive manner.
• Collaborate with external business partners, including Agents/Brokers, in a professional and productive manner.
• Ensure compliance with legal and regulatory controls relevant to standard work practices within the region.
• Meet established departmental quality, phone availability, and productivity objectives.
• Perform other duties as assigned by the Team Manager or other members of the Management team.
• Maintain regular and predictable attendance.
• Participate in business travel and mandatory overtime during peak periods, shift work, and holiday work as required.

Senior Claims Call Center Representative – 6 month contract

Accountant

• Drive the monthly close process by finalising actuals, preparing balance sheet reconciliations, and completing accurate working papers for all designated entities
• Maintain the integrity of financial information by ensuring compliance with Zurich’s accounting policies, preparing journals, and performing required checks and reconciliations during month‑end
• Participate in quarterly and annual group, regulatory, and statutory reporting processes
• Build strong, collaborative relationships across finance and non‑finance teams to support effective service delivery and resolve issues promptly
• Coordinate timely and accurate responses to auditor requests and contribute to a smooth audit process

Senior Accountant

• Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
• Apply knowledge of established protocols and industry best practices to resolve claims effectively.
• Deliver customer-centric service while managing claims within defined authority limits.
• Develop expertise in coverage analysis and auto policy interpretation.

Claims Specialist I, Auto BI

• Asegurar la adecuada identificación, evaluación, monitoreo y reporte de los riesgos de Tecnología de la Información
• Definir y liderar la estrategia de riesgos tecnológicos
• Desarrollar e implementar un marco sólido de gestión de riesgos TI alineado con NIST, ISO 27000, ITIL, COBIT
• Integrar la gestión de riesgos en proyectos estratégicos de tecnología
• Identificar, evaluar y mantener actualizado el mapa de riesgos de TI
• Facilitar y desafiar evaluaciones de riesgo inherente y residual
• Definir, monitorear y analizar Indicadores Clave de Riesgo (KRIs)
• Asegurar la integración de los riesgos tecnológicos en el marco corporativo de riesgos (ERM)