Zurich Insurance

Lead Technical Claims Adjuster

Zurich Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Dubai • United Arab Emirates

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Job Level

Senior

About the role

  • Analyze and determine liability by gathering relevant facts and documents.
  • Ensure to have a timely resolution to claims by developing case evaluation and strategy.
  • Establish timely reserves and perform ongoing reviews throughout the claims cycle within your authority limits.
  • Assess damages and negotiate settlement of claims by establishing an appropriate negotiation strategy.
  • Contribute to profitable growth by providing risk insight, industry information and trends.
  • Protect the organization's reputation by keeping claims information confidential.
  • Understand the current industry trends and establish personal networks.

Requirements

  • Minimum University Degree
  • Cert CII / Cert CILA and must also be willing to work towards ACII
  • 5 to 10 years’ experience handling or adjusting claims in a Commercial Insurance environment
  • Ability to accurately document, gather facts, analyze evidence, and determine liability.
  • Strong understanding of insurance policies, coverage terms, and exclusions.
  • Skilled in developing negotiation strategies and settling claims effectively.
  • Competence in developing case strategies, evaluations, and managing claim life cycles.
  • Awareness of laws, regulations, and Zurich’s internal controls.
  • Knowledge of claims vendor management and assigning counsel appropriately.
  • Staying up to date with industry trends, networking, and professional society participation.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims handlingcase evaluationnegotiation strategiesliability determinationclaims cycle managementdamage assessmentinsurance policy analysisvendor managementevidence analysiscase strategy development
Soft Skills
timely resolutionrisk insightconfidentialitynetworkingcommunicationanalytical skillsorganizational skillsstrategic thinkingproblem-solvinginterpersonal skills
Certifications
University DegreeCert CIICert CILAACII (willing to work towards)