Zurich Insurance

Partnership Manager, ART

Zurich Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Australia

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About the role

  • Build and nurture trusted relationships with ART’s leadership and key functional teams
  • Deliver high quality group insurance services aligned to ART’s expectations and regulatory standards
  • Achieve corporate new business and retention targets, including successful onboarding and ongoing relationship management
  • Collaborate with internal specialists to resolve issues and enhance end to end service delivery
  • Monitor and report on SLA performance, claims trends, and member experience insights
  • Identify opportunities to innovate and strengthen Zurich’s value proposition through digital and engagement initiatives

Requirements

  • Experience in group insurance, superannuation, or financial services
  • Proven ability to manage strategic relationships with institutional clients
  • Strong understanding of life insurance offerings, claims, and regulatory settings
  • Confident communication, presentation, negotiation, and stakeholder engagement capability
  • Ability to interpret data and translate insights into action
  • Experience contributing to service improvement or digital enablement initiatives
Benefits
  • 5 weeks of annual leave
  • 15 days of personal/carer’s leave
  • Family Care (parental leave)
  • Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees
  • AUD$500 wellbeing payment per year
  • AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working)
  • Access to award-winning training programs
  • Global mobility opportunities across more than 200 countries worldwide
  • Volunteer opportunities in state-of-the-art Green Star rated offices
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
group insurancesuperannuationfinancial serviceslife insuranceclaims managementdata interpretationservice improvementdigital enablement
Soft Skills
relationship managementcommunicationpresentationnegotiationstakeholder engagementproblem-solvingcollaboration