Zurich Insurance

Risk

• Lead the development and implementation of data governance frameworks, standards, and policies across the organization.
• Establish and oversee data quality, security, privacy, and lifecycle management initiatives.
• Collaborate with business units and technical teams to ensure data is accurate, consistent, and available when needed.
• Champion data stewardship practices and provide guidance to stakeholders on compliance with relevant regulations.
• Monitor and report on data governance metrics, risks, and improvement opportunities.
• Facilitate education and awareness programs to strengthen Zurich’s data-driven culture.
• Support strategic projects by advising on data-related risks, controls, and architecture.
• Stay ahead of industry’s best practices and evolving regulatory requirements.
• Collaborate and liaise with Zurich Group or Regional on data governance related initiatives.

Data Governance Specialist

Data Analyst

• Gathering, cleaning, and validating IT control data from multiple sources to ensure accuracy and reliability
• Developing and maintaining dynamic dashboards and reports using tools like Power BI, SharePoint, and Excel to monitor IT control performance
• Performing in-depth data analysis to uncover trends, patterns, and anomalies in IT control compliance
• Collaborating with stakeholders to understand IT governance reporting needs and deliver clear, actionable insights
• Automating recurring reports and streamlining data processes to drive efficiency and reduce manual effort
• Ensuring data integrity and compliance with IT governance and regulatory standards
• Reconciling discrepancies and maintaining accurate, high-quality IT control datasets
• Supporting automation initiatives and exploring AI technologies to enhance IT control monitoring and reporting
• Providing ad-hoc analysis and insights to strengthen IT governance and risk management strategies

IT Controls Data Analyst

Analyst

• 各ビジネス事業部の戦略とITシステムの橋渡しを行う
• 業務プロセスや機能要件の分析
• ITソリューションの提案/実装
• システム開発計画の策定
• システム設計、開発
• テスト計画の作成、テスト実行

IT System Delivery Business System Analyst

• Support design, implementation, and management of IT controls
• Collaborate with cross-functional teams to embed governance policies
• Assist in creating and updating IT governance policies
• Lead IT control training and awareness programs
• Perform control effectiveness testing and support audits
• Track KPIs and prepare reports on compliance and governance effectiveness
• Recommend improvements based on emerging threats and regulatory changes
• Act as advisor to IT, risk, compliance, and business teams

IT Governance and Controls Analyst

Insurance

• Responsible for supervising and mentoring claims assessors
• Managing your own small portfolio of complex claims across Income Protection, TPD, and IP
• Leveraging superior knowledge to develop and enhance the skills and capabilities of the team while protecting and promoting Zurich’s claim philosophy
• Ensuring compliance with claims procedures and supporting reporting and remediation actions within agreed standards
• Contributing to key projects, implementing, reviewing, and updating procedures
• Seeking efficiencies and opportunities within our processes, embracing new concepts and methods

Senior Claims Consultant – Retail Life Insurance

• Monitor and execute operational controls using appropriate tools
• Develop and optimize technology processes
• Map IT processes according to the ITIL framework
• Implement and maintain control activities aligned with Group objectives
• Ensure remediation of any identified deficiencies
• Follow up on improvement actions resulting from audits
• Propose solutions to optimize the organization of unstructured data

Technology & Operations Governance

Administration

• You plan, organize and support PR events, press conferences, networking events, leadership conferences, company meetings and large-scale events with up to 3,500 attendees – from concept through to post-event follow-up.
• At the same time, you take on central administrative tasks – including selecting, booking and managing service providers and event venues, as well as budget administration and controlling.
• In this role, you monitor and document compliance with internal policies and are responsible for procuring materials and managing participants while always keeping corporate compliance requirements in mind.
• With your expertise, you support the Head of Policy & Corporate Communications in day-to-day activities, particularly with travel and appointment planning.

Event Planning and Administration Specialist

Underwriter

• Underwriting basics – Mentor will teach what an underwriter does by topic
• Basic business unit financial reporting
• Financial reports for upcoming meetings through UW Desktop and Power BI
• Pipeline management
• Preparation and participation in presentations and stewardship meetings
• Loss summary review and inputs
• Attending a broker meeting with Mentor

Underwriting Internship – Summer 2026

• Analyze risk exposures by reviewing risk controls, loss history, financial condition, and other key information to support underwriting decisions regarding submission acceptance or declination
• May execute underwriting actions within established risk appetite
• Assist underwriters by evaluating and recommending inputs related to policy rating, pricing, policy construction, coverages, exclusions, and required forms to ensure accurate quoting and issuance
• Execute tasks according to standard operating procedures (SOPs)
• Proactively identify information needs, seeking alternative and relevant data sources through underwriting tools to improve risk understanding
• Track contingencies, issue binders and endorsements, invoice as needed, and coordinate with internal service units (e.g., rating, billing)
• Maintain electronic file documentation, ensuring accuracy, regulatory compliance, and audit ‑ ready condition
• Lead account servicing activities—both independently and in partnership with underwriters—for new business, renewals, and endorsements on more complex accounts
• Engage with brokers, agents, distributors, and customers, conducting planned and well-prepared interactions and on ‑ site visits related to servicing matters
• Build strong working relationships across internal teams and with broker partners
• Support and mentor team members by providing coaching, problem-solving assistance on complex transactions, and context behind solutions to aid development
• Participate in special projects as assigned

UA Analyst, Middle Market

Claims Specialist

• Handle single and multi-party commercial line Workman’s Compensation claims of moderate to high exposure and complexity
• Document claims file by accurately capturing and updating claims data/information
• Exercise judgment to determine liability by gathering and analyzing relevant facts
• Exercise judgment to determine policy verification and coverage determination
• Work to have a timely resolution to claims by developing case strategy
• Establish timely reserves and perform ongoing review throughout claims cycle
• Assess damages by calculating applicable damages or range of damages allowed by law
• Negotiate settlement of claim by establishing appropriate negotiation strategy
• Meet quality standards by following best practices

Senior Claims Specialist – Work Comp

Financial Planning and Analysis

• Lead and direct a team of Legal Claims Professionals in low to high exposure Claims
• Coordinate the work activities of the team
• Responsibility for performance, development, and coaching of staff
• Act as a technical resource for the team
• Manage internal and external customer relationships
• Interact to exchange timely information with upstream claim managers, line of business underwriters, actuaries, and finance
• Develop, maintain and service broker and account relationships
• Be flexible to work across other Financial Lines teams as needed

AVP, Financial Lines Claims Manager

Manager

• Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.
• Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.
• Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.
• Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.
• Monitor team resources, allocations, and expenditures to manage costs effectively.
• Provide coaching, feedback, and development opportunities to help your team reach their full potential.
• Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.

Claims Team Manager, General Liability

Sales

• You advise and support prospects, partners and existing customers in writing and by phone in the area of private non-life insurance
• You determine the appropriate insurance coverage for our customers, prepare quotes and follow up on them
• You provide competent information in response to customer inquiries and handle written customer correspondence to a high standard

Customer Consultant Direct Sales DE/FR

• Manage relationships with key Program partners
• Support the development and execution of the business pipeline
• Guide and mentor team members and underwriters
• Monitor underwriting performance metrics and data to identify trends
• Drive the implementation of underwriting strategy and guidelines

Programs Underwriting Delivery Manager

Actuary

• Prepare and conduct actuarial analyses, including loss projections and technical reserves calculations under IFRS17
• Ensure smooth collaboration within the Actuarial CoE and interact closely with stakeholders from other functions
• Coordinate with Finance and Accounting to ensure the accuracy and adequacy of balance sheet and profit and loss statements
• Provide insights on performance and business implications to Finance and Reserving Actuaries
• Participate in the automation and continuous improvement of reserving and financial reporting processes