Claims Team Manager, General Liability
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Connecticut • Florida • United States
Visit company websiteExplore more
Salary
💰 $98,300 - $161,000 per year
About the role
- Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.
- Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.
- Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.
- Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.
- Monitor team resources, allocations, and expenditures to manage costs effectively.
- Provide coaching, feedback, and development opportunities to help your team reach their full potential.
- Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.
Requirements
- Juris Doctor with 5+ years of claims experience OR Bachelor’s Degree with 6+ years of claims experience OR High School Diploma or Equivalent with 8+ years of claims experience
- Strong customer service skills
- Proficiency in Microsoft Office
- Experience collaborating across teams
- Knowledge of insurance legal statutes, claims handling, and regulatory environments
- Ability to travel up to 20%.
Benefits
- Competitive pay and comprehensive benefits
- Additional rewards may encompass short-term incentive bonuses and merit increases.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementclaims analysisprocess improvementcomplianceinsurance legal statutesclaims handlingregulatory environments
Soft skills
relationship buildingquality resolutionteam managementcoachingfeedbackcollaborationcustomer service
Certifications
Juris DoctorBachelor’s DegreeHigh School Diploma or Equivalent