Zscaler

Technical Writer

• Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences
• Deliver post-sales content for online documentation (i.e., help articles, release notes, etc.) as well as provide UI text (i.e., UI tooltips, labels, error messages, etc.) for use by our UX and Engineering teams
• Integrate graphics and illustrations to improve the quality and usability of the documentation
• Work cross-functionally with SMEs in the Engineering, Field Support, Sales, Training, and Product Marketing groups
• Assist in defining standards, style, and terminology

Account Executive

• Take ownership of an assigned territory in DACH focused on net new logo and up-sell opportunities for accounts up to 750 employees
• Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
• Partner with Sales Engineering, Solution Architecture, Value Consulting, and Transformation Teams throughout your sales cycles to deliver high-impact results
• Generate pipeline consistently using modern techniques, tools, joint field marketing initiatives, trade shows, and top-tier channel partners including VAR, SI, and SP

Account Executive, SMB

Data Engineer

• Lead the design and implementation of large-scale data architectures for cloud-based systems (AWS, Azure) to efficiently ingest, store, and process massive volumes of security telemetry and alerts
• Spearhead advanced AI/ML initiatives, including Generative AI, to develop end-to-end AI solutions for SOC automation, threat detection, and threat hunting, leveraging frameworks like Scikit-learn, TensorFlow, and PyTorch
• Drive the use of Large Language Models (LLMs) and AI Agents to enhance the enrichment of security data, enabling faster human decision-making, while exploring and evaluating various LLM architectures
• Collaborate across teams to integrate ML-driven insights into the platform and apply automation and analytics to reduce analyst workload and enhance detection fidelity
• Provide architectural guidance across engineering based on the fast-paced world of GenAI, Agents, and classic ML models, including those developed by our internal R&D teams

Principal AI and Data Architect

Full-stack Engineer

• Own the technical leadership to enable the customer teams across GCS
• Develop training material, with the aid of development engineering, to address trends in customer issues and engineer skill gaps
• Deliver technical training and/or train SMEs to lead training sessions
• Set strategy and direction for reflecting customer voice and product use cases back into the product teams
• Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency

Principal Engineer – Center of Excellence

Content Creator

• Partner with SMEs to capture real workflows and translate them into course designs, objectives, and storyboards
• Create instructor-ready PPT decks that tell a clear technical story and are easy to teach
• Design and develop highly engaging, interactive, modular eLearning including scenarios, activities, and knowledge checks
• Build and validate hands-on labs and product demos in the actual product, troubleshooting issues end-to-end
• Develop assessments mapped to objectives, including quiz items and scenario/task-based questions

Technical Training Content Developer

DevOps Engineer

• Expertly navigate networking principles, firewalls, and load balancing solutions to ensure robust infrastructure performance
• Partner with Software Engineering and Infrastructure teams to design, implement, and deploy comprehensive end-to-end monitoring solutions
• Execute seamless patches and upgrades, ensuring all administrative tools and utilities remain current and high-performing
• Proactively monitor applications and services, participating in an on-call rotation to resolve issues and implement strategic prevention measures
• Troubleshoot complex technical challenges and provide clear, candid communication regarding issues and their resolutions.

Senior Site Reliability Engineer

Content Writer

• Create and optimize web content (pages, blogs, solution content, resources) aligned to priority keywords, search intent, and topic clusters.
• Partner with SEO/AEO and analytics to improve performance through on-page best practices (internal linking, metadata, accessibility basics, structured content/schema where applicable) and ongoing iteration.
• Collaborate cross-functionally with SMEs, product/growth marketing, UX/design, and engineering to ensure technical accuracy, clarity, and on-brand messaging.
• Refresh and maintain existing content by auditing key pages, updating for product/market changes, and sustaining quality aligned to Experience, Expertise, Authoritativeness, and Trustworthiness (E-E-A-T).
• Use AI responsibly for ideation, outlines, and early drafts—then refine for accuracy, tone, originality, and compliance.

Senior Web Content Writer

Sales Engineer

• Looking for a Principal Sales Engineer to join our team
• Reporting to the Director of Sales Engineering in the Security Operations GTM department
• Demonstrate the power and agility of Zscaler cloud transformation to the world

Principal Sales Engineer – SecOps

Support Engineer

• Provide second line consultation to independently debug complex security and network problems via phone and email
• Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems
• Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams
• Develop department training programs and mentor engineers on advanced troubleshooting and case management skills
• Analyze customer use-cases to provide strategic input on product and code changes throughout the development cycle

Senior Technical Support Engineer

Marketing

• Develop and execute a comprehensive global web strategy that positions Zscaler websites as primary revenue drivers through demand generation and pipeline growth
• Lead SEO and answer engine optimization (AEO) strategies to increase organic search traffic while adapting to AI-driven changes in search behavior
• Direct a high-performing, cross-functional global web team, fostering a culture of innovation, accountability, and professional development
• Leverage advanced analytics and CRO techniques to optimize the customer journey and deliver data-driven website performance improvements
• Partner with product marketing, UX design, and demand generation teams to align web strategy with company-wide marketing campaigns.