ZipRecruiter

Business Intelligence Developer

• Architect across business and engineering: Lead the design and implementation of data systems that serve both our operational business stakeholders (RevOps, Decision Science) and our product and engineering teams.
• Extend our internal AI platform: Contribute to and help shape the future with work that compounds across every analysis we run at Zip.
• Set the engineering bar for data: Bring software engineering rigor to data work: testing, CI/CD, code review, version control, observability and evangelize these practices across the team.
• Build and own data models: Translate complex, cross-domain business questions into robust, well-tested, reusable data sets and models.
• Partner with product engineering: Collaborate directly with engineering teams to embed analytical and data-modeling capabilities into product systems and pipelines.
• Mentor and uplevel: Coach teammates, raise the technical bar, and help establish standards that scale beyond any single project.

Senior Business Intelligence Engineer

Operations

• Manage onboarding for new and existing publishers, ensuring a seamless integration of our products
• Provide technical support to publishers, addressing inquiries and guiding them through operational requirements
• Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues
• Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies
• Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels
• Collaborate with cross functional teams to escalate issues, improve processes, and support overall operational goals

Publisher Operations Coordinator

Account Executive

• Use full-cycle selling skills to bring new subscribers onto the ZipRecruiter platform
• Supported with market intelligence to identify and connect with employers
• Handle everything from initial outreach to managing free trials, developing proposals, and closing deals
• Participate in one week of new-hire onboarding followed by 7 weeks of in-depth training

Inside Sales Executive, Acquisition

Customer Success Manager

• Leverage your expert analytical skills to deliver results against our shared measures of success with customers
• Implement and optimize solutions that improve product performance
• Create and guide the customer through data driven narratives that provide meaningful insights, partnering with our Sales and Product Strategy teams to deliver results against our shared measures of success
• Work with AdOps to oversee the accurate implementation of new campaigns and integrations
• Serve as a trusted partner and recruitment expert to key customer stakeholders
• Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their recruiting goals
• Collaborate with Sales and Product Strategy teams to deliver results and create a great customer experience, leading to revenue retention, renewals, and upsells
• Monitor and optimize performance to ensure measure of success targets are exceeded
• Oversee account setup and project manage the implementation to launch, including customer training and onboarding
• Serve as point person for your customer and leverage internal teams to troubleshoot technical issues
• Travel to visit customers as needed to review performance and build a strong partnership
• Maintain advanced knowledge of various industry technologies, ZipRecruiter products
• Leverage Gemini (AI) to enhance workflow process and function

Enterprise Customer Success Manager

Product Manager

• Drive Growth: Own all job seeker acquisition strategies and user experiences. This includes SEO, Generate Engine Optimization (GEO), SEM, etc… You’ll also be expected to ideate, test, and grow new acquisition tactics.
• Own Search & Discovery: Own the product roadmap for our search and discovery experiences.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with Employer-side product teams to ensure a healthy, balanced marketplace where seeker actions lead to successful hires.
• Lead & Mentor: Manage and grow a high-performing team of Product Managers, fostering a culture of ownership and excellence.
• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.

Director of Product Management, Acquisition and Search

Revenue Operations

• Facilitate meetings to understand business pain points, synthesize discussions, and communicate decisions and action items with clear objectives and success measures
• Partner with business process experts to write business requirements and create process flows to translate into functional system design
• Conduct gap analysis to provide recommendations, analytical insights, and process improvements through system automation
• Lead system-related projects tied to Sales Enablement technology, including end-to-end implementation and planning
• Organize and facilitate Agile ceremonies including standups, sprint planning, retrospectives, demos, and release planning
• Partner with stakeholders to deliver solutions that improve user experience and reduce cost and time impact
• Provide functional, technical, and system design documentation and support testing of Salesforce enhancements
• Develop reports and dashboards, audit data integrity, and support backlog management including user story creation and prioritization

Senior Revenue Operations Business Analyst

Software Engineer

• Serve as the primary People partner to VP-level and senior leaders across Tech and Product, building strong relationships and influencing decisions on organizational effectiveness, talent, and performance
• Own and drive the people strategy for your aligned organizations, translating business priorities into clear, actionable plans and outcomes
• Lead workforce planning efforts, including org design, headcount strategy, and succession planning, ensuring alignment with business goals
• Partner with leaders to elevate performance standards by reinforcing expectations, guiding calibration discussions, and driving accountability across teams
• Coach and challenge leaders on complex topics including performance management, employee relations, team effectiveness, and organizational change
• Identify patterns and root causes across teams, and design scalable solutions that improve organizational health and efficiency
• Lead and support organizational changes such as restructures, leadership transitions, and team realignments, ensuring thoughtful planning, communication, and execution
• Leverage data, insights, and feedback to inform recommendations and influence decision-making at the leadership level
• Partner closely with cross-functional People teams, including Talent Acquisition, People Development, Compensation, and People Operations, to deliver integrated solutions
• Drive clarity in how People processes are applied within the business, ensuring leaders understand expectations and follow-through on key initiatives
• Identify opportunities to streamline or improve existing People programs and processes, focusing on scalability, consistency, and business impact