ZipRecruiter

Sales

• Drive Enterprise Expansion: Relentlessly pursue wallet-share growth within a sophisticated client base, shifting the conversation from transactional spend to long-term strategic partnerships.
• Execute Strategic Stewardship: Help craft and own the segment strategy, acting as the primary executive face of ZipRecruiter for top-tier clients.
• Leader of Leaders: Coach and develop high-performing managers and elite sellers, fostering a culture of elite performance and career development.
• Sophisticated Deal Architecture: Oversee the navigation of multi-layered procurement, legal, and technical integrations where performance advertising is the core solution.
• Operational Excellence: Design and implement the Enterprise playbook, including refined processes for account mapping, lifecycle management, and proactive churn mitigation.
• Cross-Functional Synergy: Partner with Product, Engineering, and Marketing to ensure the "Enterprise Voice" influences the product roadmap and evolves with market speed.

Director, Enterprise Sales

Account Manager

• Work closely with Enterprise Account Executives who focus on prospecting and partnering with the nation’s largest clients as well as work closely with Customer Success Manager and Product Specialist
• Renew and grow a book of business quarter over quarter
• Close upsell opportunities consistently at or above quota level
• Proactively manage a set list of accounts, provide best-in-class support and identify upsell opportunities
• On board new clients, train users and serve as the main point of contact post sale
• Conduct face-to-face visits and live product demonstrations over the phone
• Analyze and present monthly analytics reports
• Provide appropriate product suggestions on a client-by-client basis
• Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor
• Optimize campaign bids, budgets, segmentation and overall performance
• Travel required -25% minimum. Current expectation of 9 client visits quarterly

Enterprise Account Manager

• Directly manage, coach, and develop a team of Agency Relationship Managers
• Set clear expectations around account ownership, partner communication, deal execution, pipeline management, and forecasting
• Drive consistent year-over-year revenue growth across agency-managed accounts
• Ensure ARMs develop and execute thoughtful account plans tied to spend growth, product adoption, and retention
• Partner with Sales, Product, Marketing, RevOps, and Decision Science to support agency initiatives and customer outcomes

Manager, Agency Partnerships

Revenue Operations

• Serve as the primary point of contact for triaging operational issues from Sales, Marketing, and Customer Success and ensuring timely resolution
• Develop deep knowledge of ZipRecruiter’s product offerings, sales procedures, and rules of engagement to support stakeholders effectively
• Partner cross functionally to create and optimize processes, playbooks, toolkits, and documentation that improve team efficiency and productivity
• Support system customizations, data management, trainings, and ongoing administration of Salesforce and other Revenue Operations tools
• Collaborate with Systems, Finance, Analytics, and leadership to identify opportunities, implement technology and process changes, and report on performance
• Train new and existing team members on processes and technologies while supporting sales teams with top of funnel and lead nurturing initiatives in partnership with Marketing

Revenue Operations Analyst

Operations

• Manage onboarding for new and existing publishers, ensuring a seamless integration of our products
• Provide technical support to publishers, addressing inquiries and guiding them through operational requirements
• Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues
• Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies
• Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels
• Collaborate with cross functional teams to escalate issues, improve processes, and support overall operational goals

Publisher Operations Coordinator

Marketing

• Help shape how our largest customers experience our brand and product
• Partner closely with Enterprise Sales, Product, Customer Success, Revenue Operations, and Creative
• Craft compelling messages that communicate our value and help win new business
• Lead initiatives that bring enterprise narratives to life
• Translate labor market trends, product enhancements, and customer needs into smart GTM storytelling
• Align go-to-market narratives with sales priorities, product updates, and market trends
• Develop compelling sales enablement content (social, email, pitch decks, white papers, GTM collateral)
• Build custom materials for Enterprise Sales needs
• Partner with creative, legal, analytics, and RevOps teams to ensure messaging accuracy, brand alignment, and measurable impact
• Manage intake, prioritization, and execution of multiple content requests and high-volume workflows
• Analyze performance, field feedback, and data insights to iterate and strengthen messaging and campaigns

Senior Associate, Enterprise Marketing

Recruitment

• Manage the full-cycle recruitment process for GTM roles
• Utilize direct sourcing strategies to engage both passive and active candidates
• Ensure a smooth and efficient recruitment process for hiring teams and a seamless experience for candidates
• Track and report on key recruiting metrics to measure success and identify areas for improvement
• Support additional projects as needed

Talent Acquisition Partner, GTM – Temp

Sales Engineer

• Integral part of the pre-sales and process for key accounts, meeting with customers on calls and in-person, as needed to perform Discovery
• Develop rapport as a product and industry expert, both internally and externally
• Lead technical and complex discovery to ensure we have a holistic and accurate understanding of a customer's needs/challenges and requirements
• Lead the design of deal strategy, pricing, and proposal
• Analyze industry and performance data to develop data-driven client narratives
• Share insights and recommendations internally with marketing, product, operations, finance, sales and leadership