ZipRecruiter

Revenue Operations

• Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments.
• Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives and fostering their ongoing professional development.
• Constantly search for processes, workflows, and tools that can be improved to enhance the efficiency and effectiveness of our go-to-market efforts.
• Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Senior Manager, Revenue Operations

Scientist

• Partner closely with product management, engineering, and design to shape and optimize the mobile user experience
• Leverage rigorous analysis, experimentation, and causal inference to evaluate product performance
• Translate insights into product strategy and prioritize high-impact initiatives
• Help deliver seamless mobile experiences that drive business growth and job seeker success

Decision Scientist II, Mobile

Product Manager

• Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• You will have a deep understanding of the metrics that drive your product area.
• Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Senior Product Manager, SMB

• Own the strategy and execution of initiatives that drive growth across ZipRecruiter's SMB employer customer base
• Focus on new employer acquisition, employer reactivation, and strategic partnerships
• Partner closely with Engineering, Design, Data Science, Marketing, and Sales to optimize the employer acquisition journey
• Improve re-engagement, and build scalable product experiences that drive new paying employers and long-term customer growth
• Take full accountability for your product domain
• Direct the product roadmap for your aspects of the SMB product to improve customer value
• Experiment frequently with new ideas to supercharge our PLG motion
• Have a deep understanding of the metrics that drive your product area
• Coordinate with the GTM team to ensure the product-led growth motion ties into marketing and sales
• Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users and conducting user research
• Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences

Lead Product Manager, Employer Acquisition

Sales

• Drive Enterprise Expansion: Relentlessly pursue wallet-share growth within a sophisticated client base, shifting the conversation from transactional spend to long-term strategic partnerships.
• Execute Strategic Stewardship: Help craft and own the segment strategy, acting as the primary executive face of ZipRecruiter for top-tier clients.
• Leader of Leaders: Coach and develop high-performing managers and elite sellers, fostering a culture of elite performance and career development.
• Sophisticated Deal Architecture: Oversee the navigation of multi-layered procurement, legal, and technical integrations where performance advertising is the core solution.
• Operational Excellence: Design and implement the Enterprise playbook, including refined processes for account mapping, lifecycle management, and proactive churn mitigation.
• Cross-Functional Synergy: Partner with Product, Engineering, and Marketing to ensure the "Enterprise Voice" influences the product roadmap and evolves with market speed.

Manager, Enterprise Sales

Business Intelligence Developer

• Architect across business and engineering: Lead the design and implementation of data systems that serve both our operational business stakeholders (RevOps, Decision Science) and our product and engineering teams.
• Extend our internal AI platform: Contribute to and help shape the future with work that compounds across every analysis we run at Zip.
• Set the engineering bar for data: Bring software engineering rigor to data work: testing, CI/CD, code review, version control, observability and evangelize these practices across the team.
• Build and own data models: Translate complex, cross-domain business questions into robust, well-tested, reusable data sets and models.
• Partner with product engineering: Collaborate directly with engineering teams to embed analytical and data-modeling capabilities into product systems and pipelines.
• Mentor and uplevel: Coach teammates, raise the technical bar, and help establish standards that scale beyond any single project.

Senior Business Intelligence Engineer

Operations

• Manage onboarding for new and existing publishers, ensuring a seamless integration of our products
• Provide technical support to publishers, addressing inquiries and guiding them through operational requirements
• Collaborate with publishers, Account Managers, and Legal to execute agreements, vet publisher websites, and resolve compliance issues
• Conduct compliance reviews to ensure adherence to job seeker experience and distribution policies
• Support basic data analysis, reporting, and invoice reconciliation processes across publisher channels
• Collaborate with cross functional teams to escalate issues, improve processes, and support overall operational goals

Publisher Operations Coordinator

Account Executive

• Use full-cycle selling skills to bring new subscribers onto the ZipRecruiter platform
• Supported with market intelligence to identify and connect with employers
• Handle everything from initial outreach to managing free trials, developing proposals, and closing deals
• Participate in one week of new-hire onboarding followed by 7 weeks of in-depth training

Inside Sales Executive, Acquisition

Customer Success Manager

• Leverage your expert analytical skills to deliver results against our shared measures of success with customers
• Implement and optimize solutions that improve product performance
• Create and guide the customer through data driven narratives that provide meaningful insights, partnering with our Sales and Product Strategy teams to deliver results against our shared measures of success
• Work with AdOps to oversee the accurate implementation of new campaigns and integrations
• Serve as a trusted partner and recruitment expert to key customer stakeholders
• Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their recruiting goals
• Collaborate with Sales and Product Strategy teams to deliver results and create a great customer experience, leading to revenue retention, renewals, and upsells
• Monitor and optimize performance to ensure measure of success targets are exceeded
• Oversee account setup and project manage the implementation to launch, including customer training and onboarding
• Serve as point person for your customer and leverage internal teams to troubleshoot technical issues
• Travel to visit customers as needed to review performance and build a strong partnership
• Maintain advanced knowledge of various industry technologies, ZipRecruiter products
• Leverage Gemini (AI) to enhance workflow process and function