Zeta Global

Sales

• You will leverage your acumen and experience to drive new pipeline, through both inbound leads and team prospecting
• Identify, build, and cultivate champions in each account
• Align with executives to activate on thoughtful, bespoke growth strategies for prospect accounts
• Collaborate with the supporting internal ecosystem to maximize the value of each interaction
• Thoughtfully craft and activate territory and account plans in pursuit of company and personal revenue growth goals
• Engage VP and Executive Level contacts within target accounts who fit the Ideal Customer Profile.
• Drive all aspects of the sales cycle including proposals, scoping, pricing, and contract negotiations.
• Cultivate and expand engagement with prospect buying committee

Vice President, Enterprise Sales – ESP, CDP

Solutions Engineer

• Lead end-to-end discovery and technical strategy for complex enterprise opportunities
• Shape deal strategy and technical win plans in partnership with Account Executives
• Design solution architectures that integrate Zeta with enterprise ecosystems (CRM, data platforms, identity, analytics)
• Deliver tailored demonstrations aligned to executive priorities and buying criteria
• Navigate matrixed buying committees across marketing, IT, analytics, security, and procurement
• Serve as a lead contributor on RFP/RFI responses with differentiated positioning
• Partner with Value Consulting to align solutions with measurable business outcomes and ROI
• Mentor Solutions Consultants through coaching, shadowing, and structured feedback
• Develop reusable demo assets, playbooks, and solution briefs to improve team consistency
• Provide actionable field feedback to Product and GTM teams based on enterprise deal learnings

Senior Solutions Consultant

Customer Success Manager

• Own a book of business with accountability for renewals, upsell, and cross-sell within existing publisher accounts
• Build and manage a pipeline of expansion opportunities; maintain visibility into account growth and pacing to goals
• Monitor account performance against forecasts and identify risks and opportunities early
• Serve as the primary point of contact and trusted advisor for assigned accounts
• Lead client communications including business reviews (QBRs/ABRs/SBRs), performance updates, and strategic planning sessions
• Develop a deep understanding of partner KPIs, monetization strategies, and success metrics
• Analyze campaign and platform performance to provide proactive, data-driven recommendations
• Identify optimization opportunities and drive execution in partnership with internal teams
• Translate data into clear, actionable insights that align with client goals
• Own account planning, reporting, and overall account health tracking
• Maintain strong Salesforce hygiene including opportunity tracking, forecasting inputs, and activity documentation
• Lead platform demos, onboarding, and training sessions to drive adoption and value realization
• Partner with Sales, Supply Operations, Product, and Support teams to deliver consistent client outcomes
• Support RFP responses and strategic opportunities in partnership with Sales
• Surface client feedback and insights to inform product and operational improvements

Customer Success Manager – Supply

• Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.
• Lead all client communications, including status calls, QBRs, and escalations, providing clear insights and recommendations tied to business outcomes.
• Serve as the technical owner of campaign execution, partnering closely with Operations to ensure campaigns are set up correctly, optimized effectively, and aligned to strategy.
• Apply a deep understanding of DSP functionality and optimization levers to guide setup decisions, diagnose issues, and drive performance improvements.
• Deliver client-ready reporting and performance insights in partnership with Analytics.
• Proactively identify and support upsell, cross-sell, and renewal opportunities in collaboration with Sales.
• Collaborate cross-functionally to resolve issues, drive performance, and ensure a high-quality client experience.
• Partner with your Client Success Director on escalations, prioritizing fixes, communicating progress, and ensuring timely resolution.

Senior Client Success Manager – Programmatic

• Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.
• Lead all client communications, including status calls, QBRs, and escalations, providing clear insights and recommendations tied to business outcomes.
• Serve as the technical owner of campaign execution, partnering closely with Operations to ensure campaigns are set up correctly, optimized effectively, and aligned to strategy (targeting, pacing, QA, troubleshooting).
• Apply a deep understanding of DSP functionality and optimization levers to guide setup decisions, diagnose issues, and drive performance improvements.
• Deliver client-ready reporting and performance insights in partnership with Analytics.
• Proactively identify and support upsell, cross-sell, and renewal opportunities in collaboration with Sales.
• Collaborate cross-functionally to resolve issues, drive performance, and ensure a high-quality client experience.
• Partner with your Client Success Director on escalations, prioritizing fixes, communicating progress, and ensuring timely resolution.

• Manage a portfolio of client relationships and act as their trusted strategic advisor.
• Own retention, renewals, and expansion opportunities within your book of business.
• Identify opportunities to increase platform adoption, expand channel usage, and drive revenue growth.
• Partner with clients to develop and execute data driven marketing strategies across email, SMS, and other addressable channels.
• Guide clients in building customer journeys, lifecycle marketing programs, and campaign strategies.
• Lead regular client meetings including Quarterly Business Reviews (QBRs) focused on performance, growth opportunities, and marketing strategy.
• Lead collaboration across Solutions Consulting, Product, Operations, and Support to ensure successful delivery of client initiatives.
• Coordinate internal teams to deliver scoped services with a focus on quality, efficiency, and outcomes.
• Translate client goals into clear requirements and actionable plans for internal teams.
• Drive adoption of new features and capabilities.
• Educate clients on platform best practices and emerging marketing trends.
• Provide feedback to Product and internal teams based on client insights.
• Oversee client billing, budgeting, and forecasting processes as needed.
• Ensure timely follow-up and resolution of client issues in partnership with internal teams.

Manager

• Drive Strategic Impact
• Serve as the lead analyst on enterprise accounts utilizing analytical capabilities to translate data into action that drives measurable growth.
• Drive findings that connect actionable insights to client outcomes.
• Anticipate market trends and position our analytics offerings ahead of industry shifts.
• Own Client Delivery and Execution
• Own multi-industry client portfolios with end-to-end, high-quality analytics delivery, stakeholder alignment, and measurable outcomes.
• Define and socialize analytic approaches, standards, and reusable methodologies that improve consistency and scale across client engagements.
• Innovate and Evolve Our Offerings
• Champion best-in-class analytics capabilities, automation, and emerging technologies to maintain a competitive edge.
• Partner with Sales, Customer Success, Strategy, and Product leadership to evolve analytics offerings that drive client value and company growth.
• Influence cross-functional priorities by representing the client analytics perspective in working sessions and planning forums, driving decisions through data and clear recommendations.
• Inspire and Elevate the Culture
• Model a culture of innovation, accountability, and continuous learning through your work, your standards, and how you collaborate.

Senior Manager, Analytics

Product Manager

• Define and drive the product roadmap for Zeta's addressability systems, including real-time resolution services and batch identity resolution infrastructure.
• Partner closely with engineering to design, build, and ship identity resolution capabilities that serve the needs of all Zeta business units.
• Drive org-wide adoption of the Zeta identity spine (ZID), working with CRM, programmatic, Publisher Cloud (HIRO), Email Exchange, and Data Cloud teams to integrate identity resolution into their products and workflows.
• Own the migration of legacy identity systems to modern architectures, coordinating across multiple engineering pods and business stakeholders to ensure smooth rollouts.
• Build and maintain strong working relationships with product managers, engineering leads, and business unit leaders across the organization, influencing priorities and aligning on shared goals.
• Define success metrics and build visibility into identity coverage — designing dashboards and reporting that surface match rates, resolution quality, and opportunities for improvement across all major systems.
• Translate complex identity and data infrastructure concepts into clear product requirements, user stories, and stakeholder communications.
• Use data to inform prioritization, measure the impact of identity improvements on downstream business outcomes, and identify gaps in coverage.

Senior Product Manager – Addressability

Director

• Own the roadmap for Zeta's mobile and conversational messaging capabilities
• Drive integration across SMS, RCS, WhatsApp, Mobile Push & Athena
• Align messaging platform capabilities with Athena-powered AI workflows
• Partner with Product & Engineering to accelerate platform development
• Collaborate with Activations and Customer teams to drive client adoption
• Work with Product Marketing and Sales to translate capabilities into market-ready offerings
• Validate enterprise messaging use cases with strategic clients
• Identify opportunities for verticalized messaging solutions
• Support product demos, pilots, and strategic client deployments

Director, Product – Mobile

Machine Learning Engineer

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Senior Product Manager, Modeling & Machine Learning Operations

Product Designer

• Design the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience, including conversational interfaces, contextual guidance, and AI-driven workflows that support daily user tasks across the platform.
• Design Systems Partnership: You’ll work closely with our Design Systems team to create, maintain, and evolve scalable UX and UI patterns for Zeta Developer Platform—ensuring consistency, quality, and flexibility as the platform grows and more teams build on it.
• Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy, behavior, and execution—translating complex requirements and technical constraints into intuitive, human-centered AI experiences. Confidently present work, rationale, and tradeoffs to partners and leadership to drive alignment and decisions.
• Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent, progress, confidence, and limitations—helping users understand, trust, and collaborate with intelligent systems.
• Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—using motion and micro-interactions to communicate system state, reduce cognitive load, and make AI feel responsive and alive.
• Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns, documentation, and behaviors across Zeta Developer Platform—creating consistency while allowing flexibility where needed.

Senior Product Designer, AI

• Build the Foundation of Agentic & Vertical Apps
• Partner Closely with Product & Engineering to Shape Apps
• Advance AI-Driven Design Patterns & Model Context Experiences
• Raise the Bar on Craft, Motion, and Interaction Quality
• Influence, Mentor, and Scale Design Impact

Senior Product Designer, Agentic AI Applications

Product Marketing

• Own and evolve the roadmap for scalable intelligence delivery—including automation frameworks, reusable components, and insight packages used across teams and verticals.
• Identify high-impact opportunities to reduce delivery time and increase quality through automation, modular frameworks, and standardized workflows.
• Surface friction points, unmet needs, and whitespace opportunities—translating them into clear improvements and roadmap initiatives.
• Serve as the connective tissue between GTM strategy and technical execution—translating use cases into clear business requirements, logic, and workflow designs.
• Partner with Product, Analytics, and Applications teams to shape design, implementation, and deployment of scalable solutions.
• Ensure alignment across teams on definitions, inputs/outputs, and success metrics—so intelligence is consistent, trusted, and easy to adopt.
• Help integrate AI-enabled workflows into intelligence delivery (e.g., automated insight narration, pattern surfacing, QA assist, template-driven storytelling, and AI-agent supported workflows).
• Support feedback loops to continuously improve intelligence tooling, AI-assisted workflows, and delivery experiences—balancing speed with quality and governance.
• Own and refine enablement infrastructure: intake processes, templates, documentation, and knowledge hubs that support scalable execution.
• Improve usability and adoption of Data Cloud tools and intelligence products through process refinement and consultative support.
• Support cross-functional initiatives related to internal tooling, platform integrations, and operational consistency.
• Support select pre-sales or client-facing work with automation-aligned deliverables when needed.

Go-to-Market Intelligence Lead

Analyst

• Client-facing lead responsible for communication campaign strategy, reviewing campaign-based insights and providing a story-telling interpretation to provided insights
• Work with clients to understand key business challenges and design analytic and testing plans to derive actionable intelligence.
• Own campaign performance and reporting insights while recommending opportunities for optimization (ex. running additional channels, updating current targeting strategy, pitching new analyses to help with client’s business challenges/objectives).
• Reviewing performance of models across revenue, performance, and pacing.
• Design and implement tests to evaluate model and feature performance.
• Working with internal teams and stakeholders to determine measurement tools and products are appropriate for addressing client business challenges.
• Develop innovative measurement tools and solutions
• Consult with clients regarding development & alignment of marketing programs across on-line channels.
• Determine set-up, including testing methodologies, reporting requirements, and optimization modeling requirements, for ensuring full impact and efficiency of optimization efforts. Part of internal team discussions to help set up campaigns for success.
• Communicate campaign optimization results to clients to prove value against original business goals.

Senior Analyst, Analytics and Insights – Programmatic

Performance Marketing

• Translate client business goals into full-funnel search strategies across Google and Microsoft Ads
• Lead account planning including budget allocation, forecasting, audience strategy, and testing roadmaps
• Identify performance opportunities and risks, proactively recommending optimizations and growth strategies
• Serve as a strategic lead in client conversations, QBRs, and performance reviews
• Oversee end-to-end execution of paid search campaigns, including account setup, budget pacing, optimization, and reporting.
• Accountable for enrollment performance outcomes and KPIs such as CPL, CPE, CPS, and overall efficiency
• Establish testing frameworks and innovation pipelines to continuously improve results
• Drive adoption of new betas, AI-driven features, and automation tools
• Partner with analytics and ops teams to improve reporting, automation, and scalability
• Monitor industry trends, platform changes, and competitive landscape
• Deliver clear, data-driven performance reports and insights to clients, diving into the "why" behind the data
• Recommend testing strategies, budget allocation shifts, and bid strategy adjustments based on performance trends
• Ensure accuracy, consistency, and timeliness of reporting

Vice President, Enterprise Sales – ESP, CDP

Senior Solutions Consultant

Customer Success Manager – Supply

Senior Client Success Manager – Programmatic

Senior Client Success Manager – Programmatic

Customer Success Manager

Senior Manager, Analytics

Senior Product Manager – Addressability

Director, Product – Mobile

Senior Product Manager, Modeling & Machine Learning Operations

Senior Product Designer, AI

Senior Product Designer, Agentic AI Applications

Go-to-Market Intelligence Lead

Senior Analyst, Analytics and Insights – Programmatic

Director of Paid Search, EDU